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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6074 results found

  1. Network Error

    Network Error while going to the final stage on Color Challenge. Cannot finish any challenge.

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Game Froze

    Game just froze on my opponents priority but everything was still interactable, and I could not even concede to leave the match. I had to quit the game and restart the application, receiving a loss for the ranked game.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. How is Paradox Engine still legal in Historic Brawl?

    It just boggles my mind that such a broken card is legal still. It needs to be banned a.s.a.p. All it does is encourage horrible solitaire gameplay.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. 不正プログラムについて

    以下の点について改善を要求します

    初手札の明らかな偏りとマリガン誘発
    デッキタイプの相性が悪い敵とのマッチアップ確率の増加
    良手札に見せかけて相手に完全にコントロールされるパターン

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Pact of Negation not castable

    Playing PC client, Historic Bo1. Game wouldn't let me cast Pact of Negation on my opponent's Negate.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. drawing lands only

    I'm drawing lands only, two games in a row. played 19 turns, drew 17 lands... next game I drew 13 lands out of 15 cards... It's not fun! It doesnt happen in paper magic. Is it something wrong with the game today? Game also froze while oppoent turn but I lost my ranks because I quit the game after 4 hours. Can you Wizards fix these problems. We are using money on your product and all we get back are losses.

    21 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Alchemy setup

    The game tricks me into playing Alchemy. When I import a deck, its automatically turned into an alchemy deck. When i go to quick play every game. It jumps to Alchemy. I think the software team has done this to boost Alchemy numbers. IT IS VERY ANNOYING. please tell them tricking people into playing alchemy to boost their numbers is wrong. Alchemy is not liked by the community. Thank you.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Stuck waiting

    Three games in a row, on a very strong internet connection with no client crashes or lockups the other user has hung with a blue hourglass. It gets to the end of the timer and waits, the other player user is not forced lose, and I am stuck waiting, for MINUTES!!! This is unplayable. I'm doing nothing wrong, but I can't play the game in it's current state. As of now I've waited 3 minutes for nothing. Fix this ASAP or you will lose all of your players.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Error Updating Data please check your connection in EpicGames on Mac

    I cannot access the game. I've already installed and reinstalled several times, and also tested as solutions on the internet and nothing works. I use EpicGames on a macbook, I saw some reports of what happened on Windows and Mobile, but for mac no report was given yet.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Android App Keeps Crashing

    The recent update has launched (12/6/22) and my game keeps crashing upon loading on Android. I have uninstalled and reinstalled twice after the update has been completed and per the MTG site all services are operational. Device is a Samsung S21+.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Cannot play brawl/friendly brawl with friends. Decks stuck on standard

    When trying to direct challenge friend with brawl selected, Niether of us can select any type of brawl decks (Brawl, friendly brawl, historic braw, ect). When trying to edit to the brawl decks they all acutomatically get set to standard and there is no option of changing it. Only happened when they introduced the 250 card limit to friendly.
    Any solution or fix would be great. Cheers.

    139 votes

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    17 comments  ·  Gameplay  ·  Admin →
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  12. Implement Loops

    Your game does not work as intended. Paper magic and Arena/MTGO are fundamentally different because digital formats can’t detect loops, which are built into the rules of the game. Declaring a number of iterations for a loop — though challenging to implement — needs to be a priority so that combo decks reflect their meta share accurately. Birgi+Ignus is a powerful Pioneer/Explorer deck, but opponents don’t always respect the infinite life you would have if you could declare a number of iterations for your demonstrated loop. It looks like this has been suggested a few times, and I know it’s…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Error de servidor

    Muchos fallos de servidor a pesar de tener buena conexión.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Animation of Opponent causes my turns to burn down

    Animation player had where they cast a ton of cards kept playing on the screen while MY TIME was being burned through. I lost all time I had stored up and luckily the action ended or I guess I would have just lost the match.

    THIS IS A HUGE BUG

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. direct challenge with brawl and friendly brawl doesn't work.

    While direct challenging a friend we are unable to select brawl or friendly brawl decks. Either one of us can select Friendly Brawl as the game mode, but the other gets a sixty card game invite and can't select a brawl deck.

    55 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. 8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. huurloon battle hymn

    I played Hurloon Battle Hymn kicked but I did not gain 4 life.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Disconnect during match

    Either the match ended or the opponent disconnected.
    The opponents timer didn't move anymore.
    This was my third loss in a draft so I would prefer to get my entry fee back.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Arena on Mobile crashes Constantly

    Arena keeps crashing for mobile, it could crash during a game, or during deckbuilding.

    Step 1 - open MTG Arena on mobile app.
    Step 2 - play some games.
    Step 3 - repeat Step 2 until crash. It freezes, and if you start it back up, you can continue and finish the match, chat won't be available, and the game screen goes black after the match.

    For the deck building crash,
    Step 1 - Start mtg Arena
    Step 2 - start deck building
    Step 3 - continue on deck building until it freezes. If you close it, when you open…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Lagomos, Hand of Hatred/Queen Allenal of Ruadach interaction

    When you have Logomos, Hand of Hatreda and Queen Allenal of Ruadach in play. If the red elemental token dies in combat, the soldier token createed by Queen Allenal of Ruadach is sacrificed to the Lagomos end of turn effect.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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