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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14467 results found

  1. Why i lost this game?

    I would like to know why I lost this match, just for having declared the attack?

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Nahiri Sleeve Bug

    Nahiri sleeve freezes on screen, prevents lands from untapping.

    Danitha Capashen Paragon was played by opponent on turn 3, only the nahiri sleeve was showed, my lands wouldn't untap and the stack wouldn't show up properly.

    1 vote

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  3. sacrifice + phased out

    Edict effects should not make you sacrifice phased out permanents. But in MTGA, I experienced the following bug:
    Cast Kaito, have it phased out.
    Then on opponent's turn, they cast Sheoldred's Edict, choosing planeswalker.
    The game made me sacrified Kaito, while he was phased out.

    1 vote

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  4. Don't penalize the player for network issues

    It's incredibly annoying when the app freezes, or has network issues and killing and reopening the app immediately isn't fast enough to rejoin without having lost an entire turn. It should be possible for the game play engine to understand the difference between a player legitimately using a timeout, and network latency.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Bug

    So I just played a game on Arena. Turn one I got stuck! I played a plains and had nothing in my had to play! However the game stated it was still "my turn" the timer bar appeared and diminished, it said connecting to server. And when it finally connected I was 2 turns down and I had a white mana I could not use the whole game. It would show me having 3 mana but I could t cast a 3 drop spell because I technically only had 2 mana. I still won. But that's a nasty bug.

    1 vote

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  6. Bug report alsied lifes bounty

    Cannot use alseid life's bounty to double block and then sacrifice when blocking a creature with menace...can't attack with alsied and 1 other creature then sac alsied in response to declare blockers step.

    1 vote

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  7. priority skipped on opponent’s turn

    Several times in a recent draft match, I didn’t get priority when I had abilities to activate and spells to cast, and went straight to my turn. After a restart, the problem didn’t reoccur

    1 vote

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  8. Faerie Mastermind vs Heartless Act

    I cast Heartless Act on their Faerie Mastermind and the game froze... (it had no counters on it) and I came back in and they still had the mastermind and my heartless was in my graveyard. Fix it yesterday!

    1 vote

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  9. 1 vote

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  10. sigiled sentinel

    Vigilance not applied.

    1 vote

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  11. when prompted to proliferate, the game default selected to give myself a poison counter instead of my opponent

    playing on my iPhone, both my opponent and myself had poison counters. and had a just clicked the submit button, I would have given myself a poison counter, and not proliferated my opponent, because it automatically selected myself and one of my enchantments, instead of defaulting to what would be beneficial to me. i'm not sure how many times I proliferated my own poison counters in this match before I noticed what I was doing.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Liliana of the Veil -6 timeout bug

    Liliana of the Veil's -6 ability can take a long time to review and input. If this leads to a timeout, the effect should remember the most recent configuration of 1 vs 2 piles. Instead, a timeout causes all permanents to be in the 1 pile. In other words, the defending player can simply choose the pile with all their permanents and the ability does nothing.

    3 votes

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  13. Game crashing as soon as I heard the starting sound

    Playing premier draft phyrexia: all will be one. Had been playing for around 2 hours without issues but then as I entered a match the game crashed. Restarted the game but as soon as I heard the opening sound it crashed again. This happened over and over until I timed out and lost. Played another match after and everything worked again. Then one hour later the same thing happened again. I tried turning off everything else I had running but it didn't help. Very annoying to lose two games when gems are on the line.

    2 votes

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  14. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Harold unites the elves

    Harold Unites the Elves just goes infinite for no reason. People play the card & mill their whole deck & cast Jace or the other card to win the game.

    2 votes

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  16. no me deja accesar Codigo de error:Forbiden

    Al ingresar mi contraseña me aparece el mensaje : Se ha producido un error inesperado: código de error Forbidden( inténtelo más tarde), pero ya volví a instalar y espere y sigue apareciendo

    2 votes

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  17. Crawling CHorus Blocking Bug

    I double blocked with two crawling chorus and got 0 mite tokens

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Shatterskull Smashing Crashes the Game

    Every single time my opponent plays Shatterskull Smashing my game crashes. It is consistent and the only card that causes this. It happens 100% of the time.

    2 votes

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  19. Awaken the Sleeper

    My opponent cast "Awaken the sleeper" on a creature I controlled that had the Aura "necrogen communion" and the aura was destroyed by the awaken the sleeper even though awaken the sleeper clearly says destroy equipment not aura, and i lost because of it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Combo Timeout

    Can we please get a smart system to handle infinite combos? Playing on mobile app and anytime I resolve Heliod, a soul sister and Scurry Oak, the identical tokens fail to stack forcing my combo pieces off screen which has caused preemptive turn passing. Also, attempting to resolve an infinite Acererak/Paradox Engine combo resulted in passing the turn and losing an otherwise won game. Please tell me this is an issue WotC is taking seriously and making strides to resolve. And don’t say banning the combo cards is the solution; the best part of MtG is the dynamic nature of…

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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