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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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11243 results found

  1. Heliod life gain vs infinite tokens causes timeout and unable to block aka lose

    I played Heliod + soul warden + Voice of the Blessed against
    soul warden + voice of the blessed + rabble rousing + anointed procession

    They started creating 50-90 tokens a turn - I was gaining 300-500 life a turn, he couldn't kill me as board state showed, I just was looking to draw a removal spell or ajani to kill his voice of the blessed and win.

    When it got up to 90 tokens - the triggers he was causing caused me to time out and wasn't able to block anymore, causing me to die. Kind of bs that…

    1 vote

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  2. Bug

    I tapped the iPhone screen to use cards but it doesn't work.

    1 vote

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  3. フリーズ iPad 兄弟戦争

    iPad Pro (iPad os 15.7.1)でプレイ。兄弟戦争にアップグレード後頻繁にフリーズしまともに対戦できない。

    1 vote

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  4. Game crashes before matchmaking

    Ever since the last update for Brother's War, every time I try to join a game, the client crashes during matchmaking. It would show work normally for a few seconds, then it all freezes. After about 20-30 seconds, the "connecting to server" wheel shows up and I am back to the main menu. Please see if it's a bug.
    I am playing on Area through the Epic Games platform and I use a Mac.

    1 vote

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  5. Unable to move cards due to pets

    Unable to move cards on Android when there are a lot of cards on the field such as many creatures unable to choose blockers because of pet. Won't let me move slider for cards over pet and lost many games due to this, just don't play a lot of creatures in token decks I guess

    1 vote

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  6. islandwalk

    Master of the pearl Islandwalk Ability doesn't work against non-basic Island.
    NOT THE FIRST TO MENTION IT, YOU SHOULD GET ON IT ASAP!!!!!!!!!!!

    1 vote

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  7. Airlift Chaplain

    Unable to select appropriate cards milled. 1/1 automatically applied.

    1 vote

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  8. 1 vote

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  9. Altar of Dementia + Disenchant

    In the premium draft event, the opponent used the altar dementia card to which I used disenchant to destroy it. The opponent sacrificed a good deal of their board before the disenchant effect went off and destroyed it. I still had about 10 cards left in the deck when the turn was passed to me. When it did become my turn there were no triggers on the stack and the rest of my deck milled itself out making me lose the match.

    1 vote

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  10. Emergency Weld

    i could not return card from my graveyard with the emergency weld

    1 vote

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  11. Steel Seraph

    I has a Steel Seraph in play and at the beginning of combat, I assigned lifelink to itself. it then jumped to opponents upkeep, without allowing me to declare attackers or have a second mainphase

    1 vote

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  12. Defiler + casualty

    There is a bug with these two mechanics. You cannot pay phyrexian mana if you decline the casualty cost.

    This specifically happened with Defiler of instinct and Ob Nix in a game. Turned down casualty but then was no longer allowed to choose phyrexian mana.

    2 votes

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  13. Absence d'effet

    Bonjour,

    Le jeton de permanent crée par la Machine lithoforme se crée en une seule fois au lieu de deux lorsque la procession consécratrice est présente sur le terrain.

    Bonne journée

    1 vote

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  14. Music stutters when switching focus

    As soon as Arena launches, if you click on another application the music stutters. This effect goes away after a certain time though, like 30min.

    1 vote

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  15. performance

    Terrible performance issues on PC (nvidia 3070)
    Happening since 1 week ago aprox... PC freezes, completely, not just the app... restart required after executing Arena...

    During gampley screen/mouse freezing... none of the suggested solutions works... this was not happening before (2 weeks ago everything was running perfectly ok)

    1 vote

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  16. Su-Chi Cave Guard

    When my Su-Chi Cave Guard died it added the eight colorless mana to my pool. However, I could not cast any other cards worth 8 mana or less so could not use that mana during my turn. When I played one of the golems it tapped my mana AND lost the colorless 8 mana.

    1 vote

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  17. Draft

    Draft not being able to finish and getting a random draft deck to finish draft, with no chance to win....

    1 vote

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  18. GreError with triggers from Cultivator Colossus

    Game end in Draw because of GreError when I use 'Cultivator Colossus' ability with a lot of lands. Having 'Druid Class' in game make the problem worse. Each single action begin to take more than 15 seconds as the client 'lag' a lot within this state. When a stack of at least 20 triggers happen (which really doesnt sound like abusing the game, we're not on hundreds of triggers), I'm pretty sure the game will GreError each time.

    If you need to test the interaction, here is the decklist.
    Deck
    2 Cultivator Colossus (VOW) 195
    1 Steam Vents (GRN) 257…

    1 vote

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  19. Draft not broadcasting sound / no sound indication

    I am having an issue of getting constantly timed out of matches in my drafts and in regular games due to the game not broadcasting the sound to inform me my turn is "up" or I am able to act/pick a card/anything.

    Despite the window being minimized and the option to play sounds when minimized it still doesn't. It has cost me a draft today due to it being unable to inform me when I can make an action. I hope they fix this or at least add an option to increase the visibility when the window itself is not…

    1 vote

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  20. BRO Premier draft bugs

    The client seemed to just stop properly putting cards into play, ending the animation halfway through and leaving an image of the card in the middle of the screen as though it never made it all the way to the table. In addition, my opponent's lands never visibly untapped, though they were clearly still able to take their turn. The entire game seemed to struggle to keep up with what was happening and my framerate plummeted unplayably.

    1 vote

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