MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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8725 results found
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Purchased card not showing in collection (Hostile takeover)
This is not the first time I purchase a card and it won't show in my collection.
Tonight was Hostile Takeover card for 1500gold.
Searching for that card while building my standard deck does not show up.
If I filter by not collected, 4 of the hostile takeover are showing as not available :(
8 votes -
Constructed rank not raising with standard!
Constructed rank not changing with standard battles!
31 votes -
Can’t target creature with infernal grasp
Lost game because I can’t target opponent creature manaform hellkite with infernal grasp. No hexproof on the field. Wtf Magic, every day this game gives me a headache to play. Why do I spend money on this again? Fix your ****.
7 votes -
Remove Alchemy from Historic Brawl.
I need you to remove Alchemy cards from Historic Brawl. The format bans sideboard/wishboard/learnboards, yet now we have these Alchemy cards that access cards from "spellbooks" which is the same thing. Spellbooks are outside the game. Bringing cards from outside the game in Brawl is banned. You need to remove the Alchemy cards from the format. It needs to happen immediately. You need to do it. You made a mistake. Fix your mistake.
23 votes -
infinite loop
Loop detection, please do something for loop detection, it will not be difficult and you may prompt something like "how many times do you want to repeat this etc"
It ruins the game when you need to wait minutes for another opponent to finish doing something tedious and is annoying form the executor as well (I did it too).
Also they use it to trick the system, last time during my turn they started the combo and even if I was going to win the system gave us a draw for timeout.
15 votes -
stop cheating your paying clients you idiots
pretty obvious you cheat with the completely unrealistic draws i and many other have seen
10 votes -
Game Freeze Mid-Match Bug
Game has been freezing on every match. I have to close the game and renenter. My avatar defaults to Ajani from Tasha.
- Enter Bo3 Standard, with UB deck, go turn or two, game freezes.
- Mac
- Reset and reenter match by quitting application. Game goes on to advance past my turn.
- n/a
- n/a
- Quitting and restarting. Happens each time.
5 votes -
Opportunity to play instant passed over
I had an opportunity to play an instant but it was passed over. This ruined a combo and should have lost me the game.
17 votes -
Mono white lifegain/matchmaking
Why are 80% of my games I play against mono white life gain or black/white life gain? Every deck is the exact same combos and cards and it’s getting annoying. I mostly play historic. If I’m not playing against them I’m playing against green elf’s or blue control and when I mean control I mean every spell in their deck is a counter spell or bounce spell. Again those decks always being the same. All I’m asking is to ban some cards or do something about matchmaking so I’m not playing against the same decks every match.
11 votes -
750 XP quest gave 500 XP
I completed a 750 xp quest shortly after reaching a new level on my mastery path. My current xp is at 500, which leads me to think I was awarded 500xp rather than 750 xp.
46 votes -
Friendly brawl not functioning
Since the new update, when I try to make a friendly brawl on Android, my screen shows friendly brawl but my friend shows 60 card deck, and when I select a brawl deck it says invalid deck option. And vice versa, when they send one to me. This will then bug the game and will have to close the app fully.
33 votes -
Bug loading challenge match
Whenever challenging a friend to a 60 card match on mobile magic arena it gives error for mismatched settings involving best of x matches and doesn't load the match. This has happened back to back 4 times trying to challenge same friend in both best of three and best of one matches. Happened also when my friend sent the challenge instead of me.
8 votes -
Can’t launch the game
After update it doesn’t even launch the game ..any to do ?
13 votes -
Historic Brawl Matchmaking
Historic brawl matchmaking is disgusting. Please please do something about this.
Most of us just want to have fun. Playing 80% games against ******** Golos decks just a waste of time.I too can just spend some money and build some ******** optimised competitive **** but that is not why we play this mode.
Add a ranked historic brawl so the cunty tryhards can go circle jerk eachother.
12 votes -
Brawl and Historic Brawl are broken and noone pays attention
Historic Brawl and Brawl is supposedly a fun format that you get to play your retired cards, but also find home for all this otherwise junk cards that you open in boosters. This is not true, however. Due to the nature of 1v1, rather than multiplayer, everyone plays the most efficient and not the cards "to experiment". Commanders (like Kinnan, Niv-Mizzet) are incredibly OP. The algorithm cares for the commander and not the deck built. Summary, there is no room for casual games, as everyone plays hyper-efficient cards. Getting thoughtseized or duressed turn 1 is bad in constructed, imagine how…
18 votes -
Unstable Android client crashes constantly
It's never been good, but it's been really awful since the recent update summer 2022. (Patches since July have done nothing to help this!). It crashes on average once per match, making it virtually unplayable. It has a high (1-in3?) chance to crash on starting match, on Mulligan choice, and on leaving match. Also crashes nearly every time it tries to hand off between Wi-Fi and 5g. Crashes nearly every time phone os changes battery state. Also crashes for unknown reasons in the middle of matches.
More than half of games crash, many fail to complete. Game will crash with…
6 votes -
No mastery pass rewards past level 80
The mastery pass rewards are bugged past level 80, where one should get an uncommon each level. I am at 87 currently, and didn't get anything for the last few levels.
57 votes -
Crash during battle
Crash during quick draft battle. No reaction. I use iPad.
6 votes -
Shuffling
The update today, 12/9/2021 has had me having 0 lands in hand after multiple mulligans. This is ridiculous. It's to the point where I'm putting down arena. There's no point in playing a game that resembles an EA based strategy. I'd rather go and play some knockoff online before putting anymore time and energy into this. It would be a different story if it was a one off instance, but I have consistently had 0 land hands mulligan in down to 2 before drawing a hand of all lands. Something is amiss and needs to be fixed.
27 votes -
game crash
the game crash and when I try to join the match, the game crash systematicaly I cannot select deck or anything when I click on play button.
I have try to reinstall the game but the trouble still thereversion 2021.12.0.3961.902937
31 votes
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