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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13503 results found

  1. iosのクロスプレイが出来ない

    1.iosでクロスプレイをすると発生

    2.iOS

    3フレンドと対戦しようとすると必ず片方がネットワークエラーが発生し、対戦できない

    4ありません

    6回避策はなし

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Card has a condition where I "win" the game, opponent has "can't lose".

    I played Triskaidekaphile and had the trigger of 13 cards in hand to win the game. My opponent had some enchantment on a land that said "You can't lose and opponents can't win."

    My card's victory condition was triggered, and they can't lose. This doesn't make logical sense. If my card says I win, I should win. At the same time their card says they can't lose. You shouldn't be able to have both conditions exist at the same time. One should take precedence over the other, or these conditions should not be allowed. Thanks.

    1 vote

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  3. numéros et cartes illisibles depuis des semaines. Je joue sur PC.

    Les numéros dans l'interface principal ont disparu et les textes des cartes ont aussi disparu. Le jeu est donc injouable. Comment remédier à ce problème?

    1 vote

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  4. Over powered cards

    Cards that create over-powered loops and need to be banned:
    -Birgi, God of Storytelling
    -Cabaretti Revels
    -Rackateer Boss

    4 votes

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  5. BUG SUR ARENA

    Votre site déconne!
    Impossible d'expliquer le bug que j'ai eu. Et impossible de me connecter au service client!!!!
    Je gagnais sur Arena et soudain, le site a fait que je perdais!!!!!
    Ça fait deux fois que j'ai un bug sur Arena.
    Faudrait peut être revoir le site!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Daily task rewards A card which is full in collection

    When I win 11th wins on PC,the daily task give me a card named Kumano faces Kakazan which is full in my collection.After that,I do not receive any compensation!Oh,Should daily reward gives players nothing?
    The issue happens at almost 23:00,10/06.Please check it and recontact me.I expect that the problem will be solved.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Geothermal Bog didn't enter the battlefield

    I played a Geothermal Bog and it appeared to enter untapped, although I couldn't interact with it. I thought it was a visual glitch, so I passed turn. During the next turn I tapped it and nothing happened, beside the fact that the game registered it as if it had just entered the battlefield.

    This is beyond outrageous, and it is the single worst glitch I've ever faced in this game. My gameplan was made around having two open black mana sources, and I lost the game because of this glitch. This is one of my favorite Draft decks and…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. bug with xorn and jinnie fay

    problem with xorn, jinnie fay, and treasure makers. jinnie fay says it makes that many tokens and having multiple xorns out i still only get one token.. i have a second deck that it doesnt do that but any other deck ive tried it doesnt recognize the effect

    6 votes

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  9. Bad shuffling at start

    My decks dont shuffle right i keep getting the same starting hand it makes playing boring because its a **** starting hand and everyone else is getting optimal start hands

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Treasure Tokens Instant speed trigger

    Treasure Tokens need to be useable at instant speed and at any time. 5 different times now I have more then enough treasures out to kill someone with the marionette master trigger and the turn skips right to end after the fabricate trigger with 2 essence scatters in hand. no ability to trigger the treasures at all to kill my opponent just an immediate auto pass to end of turn without having the auto pass on at all.

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Anointed Peacekeeper tells me what opponent took with Siphon Insight

    My opponent cast Siphon Insight and exiled a card face-down. I then cast Anointed Peacekeeper and one of the suggested cards to name was Destroy Evil, despite that card not being in my hand or my opponent's hand, or in either of our graveyards. After a few turns they cast the card exiled with Siphon Insight and it was indeed a Destroy Evil, so I think Anointed Peacekeeper is revealing info that should stay hidden.

    1 vote

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  12. upon winning in Diamond to reach Mythic, my ranking went to Diamond 4 instead. I'm playing on PC.

    This happened last season and I thought maybe I was mistaken, but after it happening this season again, it did it again. Im on PC at the moment. The date is 12/6/22

    1 vote

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  13. I can't play brawl

    Brawl is currently not letting me join matches and I have no idea why, internet is obviously working and I have no VPN or adblocker interfering with connection

    1 vote

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  14. Game slows down when using a 'Streets of New Capenna' sleeve

    1. Give us the steps to reproduce the bug

    Play a game using 'Streets of New Capenna' sleeve

    1. Note which platform you’re using (PC, Mac, Android, or iOS)

    PC Windows10

    1. Enter the actual results you’re experiencing

    Game runs slow

    1. Enter the expected results of the feature

    Game runs faster

    1. If you found a workaround, please add workaround steps.

    use other sleeves

    1 vote

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  15. bedevil

    everytime i cast bedevil it crashes my game
    2022.21.10.4390.972292

    1 vote

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  16. Scute Swarm Gamebreaking

    I see no one posted this, but its a bug people are abusing hard even in Play Queue, the combo of making 700 "Scute Swarm" tokens making the opponent timeout or even lag out of the game, instead of the caster being the one timing out, giving free wins by breaking the game, luckily i had ''Peer Into the Abyss + Underworld Dreams'' and a high end PC that left me with 3-5 seconds before timing out and ended up winning even when opponent was spamming emotes thinking he timed me out while game was also lagging hard, this needs…

    337 votes

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    148 comments  ·  Gameplay  ·  Admin →
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  17. 使用したカードが効果を発揮せずスタックしたままになり、手札からもきえるバグ

    相手の衝動に対してx=1で中略を使用。使用したカードが効果を発揮せずスタックしたままになり、手札にも戻らない致命的なバグ。
    手札とマナだけ消費してなにも起こらないなんて、どうやったらこんな対人のカードゲームで起こってはいけないバグがあるのか理解出来ない。

    2 votes

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  18. Ranked match froze and ended without results.

    Traditional standard ranked match froze. Timer stopped counting down and couldn't interact with anything on board. Restarted client and the match was gone. Couldn't rejoin and no daily wins credit.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Ban Omnath, Lotus of Creation i Explorer/Pioneer

    This poorly designed card stabilizes enemy really hard in moments where otherwise they would struggle, while also answering best threats against those decks - planeswalkers, giving card & mana advantage and even win con.
    With triomes and Fabled Passage it is super easy to play 4+ colors now and Temur has plenty of ways to abuse the passive with multiple land drops a turn, making it way too consistent.

    3 votes

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  20. Product Suggestion

    Do not show you win or you lose when match decided. Instead place leave the match option that is shown after you push to view battlefield.
    Do not automatically do players to leave match soon after match is decided.

    1 vote

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