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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13993 results found

  1. Can't block on android

    You can't block on android if your opponent has too many creatures because they are outside the visible area and can't be selected.

    1 vote

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  2. Зависание сервера и проигрыш!

    Только что я играл в "Десятиборье 5", проходил матч в режиме драфт. (10.01.2023 12:27 примерное время окончания). Во время второго боя, мой оппонент начал использовать тайм-аут. Я подождал, но к концу времени он не использовался, а анимация зависла. Я перезапустил игру (в общей сложности секунд 30). К моменту подключения к партии оказалось, что это у меня осталось 0 тайм-аутов, а оппонент успел сделать ДВА хода! Из=за сбоев вашего сервера я проиграл бой и матч!

    1 vote

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  3. 攻撃がクリック出来ない

    追記5:メールボックスに返答が来ていました。プレイヤーかブレインズウォーカーを選んで攻撃できることが分かりました。ありがとうございました。

    追記四:解決しました。ブレインズウォーカーを選択してから攻撃を選択することが出来ました。ブレインズウォーカーが出てきたら攻撃できなくなって毎回負けていたので、相手プレイヤーはブレインズウォーカーのカードを出すだけで勝てている状態でした。先ずはブレインズウォーカーを倒してからプレイヤーに攻撃すればいいと分かりました。

    すべて攻撃も個別の攻撃もできませんでした。macです。
    クリックしてすべて攻撃を押そうとしてもドラッグ状態になっていて、クリーチャーからボタンへ矢印が出ていました。ボタンが押せませんでした。攻撃ができないので負けました。
    ログを添付します。

    追記:また同じ現象で攻撃できませんでした。
    3体出ていたクリーチャーから3本矢印がカーソルに集まっていて、能力の対象を選択するような状態になり、すべて攻撃のボタンをクリックできませんでした。

    追記2:また同じ現象が起きました。
    画像を撮ったので添付します。
    攻撃クリーチャーを選択しているのに、矢印が出てしまいすべて攻撃がクリック出来ません。

    追記3:また同じ現象が起きました。撮った画像を見返すと相手の場にブレインズウォーカーが毎回います。ブレインズウォーカーが相手の場にいると攻撃できないのでしょうか。

    1 vote

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  4. The game break in match

    I was playing and the games break, in middle of a match. Game froze .

    1 vote

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  5. Swapping to Portrait (IOS)

    I am unsure how it happened but while I was testing a deck, my game suddenly swapped to portrait mode (IOS). When I turn off portrait lock it allows me to play in landscape (like it normally does even with portrait lock on) but it’s not allowing it out of nowhere right now. I tried to attach a video of it but it said the video type wasn’t supported or something.

    1 vote

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  6. ***** game?

    Help me please to understand haw it possible play 2 card with summary cost 5 lands if you have only 4 lands. That player play today against Roros

    1 vote

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  7. 一部のカードの画像が壊れております (The images of some cards is broken)

    当初、ローカル環境の画像キャッシュの破損を疑い、サポートに問い合わせしておりましたが、不具合報告をしろとの案内を受けましたので、こちらで報告させていただきます。

    【報告内容】
    一部のカードの画像が壊れております。
    ダニサ、スクイー、ステン、ラタドラビック、アーテイなどの、『団結のドミナリア』のステンドグラス版のカードです。
    これについて、もし、これがローカル環境の問題であれば、修整方法を教えていただきたいです。
    サンプルとしてダニサの画像を添付します。

    ----English transrated by DeepL----
    I initially suspected image cache corruption in my local environment and contacted support, but I was guided to report the problem, so I am reporting it here.

    [Contents of report]
    The images of some cards are corrupted.
    These are cards from the stained glass version of Dominaria of Unity, including Danisa, Squee, Sten, Ratadravic, and Artie.
    I would like to know how to fix this, if this is a local environment issue.
    I am attaching an image of Danisa as a sample.

    2 votes

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  8. Im stuck with "you must play a game this season to receive your season rewards", I have played many games and still there

    Im stuck with "you must play a game this season to receive your season rewards", I have played many games and still there

    3 votes

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  9. Protect the Negotiators

    Protect the Negotiators vs a kicked spell, like Phyrexian Warhorse.

    Scenario:
    Given Player A has 5 Mana
    When Player A casts Phyrexian Warhorse kicked
    Then Player uses all available Mana

    Player B casts Protect the Negotiators
    Player B does not kick and uses two mana

    Expected: Phyrexian Warhorse is countered

    Actual: System treats the kicked value as paying the required additional cost from Protect the Negotiators (PtN), AND the System treated the Kicker as triggered as well. In this instance Player A was able to use the one White Mana to pay for both PtN and kicked value.

    3 votes

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  10. game counting down as if its opponent

    The timer looks as if it's the opponent running out of time, but then when they do, nothing happens. When I restart the client, it's me who has passed their turn/lost.

    1 vote

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  11. pausing of gameplay

    How often do I feel that when I am at an advantage in gameplay that my game freezes and I can't cast or do anything but restart the game and accept the game loss. It happens everytime I play everyday even at the daily quest game or any featured game. How can you address this kind of issues to majority of us players.

    1 vote

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  12. Debt to Kami

    Debt to Kami : description Exile creature. Exile enchantment.
    PC platform. This card does not function as it should as it doesn't do anything at all.

    1 vote

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  13. Undying Malice stopping creature from dying rather than letting it die and returning it to the battlefield with a +1 counter

    When casting Undying Malice on my Fleshgorger it stopping it from dying rather than returning it to the battlefield with a +1 counter. it was targeted with abrade and they lost 3 life but my Fleshgorger just stayed on the field. it should have died and returned as a 8/6 as usual. this has happened several times on both PC and Mobile.

    1 vote

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  14. PC disconnects undetected by local client

    When I get disconnected on PC sometimes the local game client does not recognize that I was disconnected, regardless of what I do. I have to quit the game and rejoin the ongoing match, at which point a couple of my turns have likely been passed and I thought I was waiting on the OTHER player. The local client should detect the server connection is lost and force a rejoin - not wait with no feedback. Log attached.

    1 vote

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  15. Ban Go Shintai in Brawl

    The card is busted. Mono black and red are powerless against it. Even other colors can't make any real moves against it unless the forgo creature removal for enchantment removal and build a deck specifically to counter go shintai. I've tried to learn to play against it for several months and it simply can't be beaten. It's actually worse than artifact decks with panharmonicon (which should also be banned as it is in commander)

    2 votes

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  16. The card Wolf strike doesn't work as it says in the card.

    The wolf strike card doesn't work the way it says on the card. It says Day becomes night creature gets + 2 + 0 and deals damage to Target creature. Every time I play it, it does deal it's base damage but it doesn't get the +2 + 0 and it doesn't become night

    1 vote

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  17. amon-cat does not appear

    The Current pet of the month does not show up to the battlefield with it selected as the active pet.
    Kinda disappointing after spending 12000 coins to not even get to see it.

    1 vote

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  18. master's rebuke

    In my last match, I had a Smoldering Egg (0/4) and my opponent had a 1/1 with deathtouch. He cast Master's Rebuke which should have done 1 damage to my Smoldering Egg, but it killed it instead. The card reads it deals damage equal to its power to target creature. It does not include abilities of that creature.

    2 votes

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  19. Opponent using banned card in Standard 2022 – Book of Exalted Deeds

    In a Ranked Standard 2022 match I came up against an opponent using Book of Exalted Deeds, despite the card being banned, and lost to the Faceless Haven combo. Please fix – 25/8/21

    50 votes

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  20. Bug

    Play on ios (iPhone xs). My game completely froze up mid match and crashed after about a minute. When I reopened the App it attempted to re enter the match but after 5 minutes I just closed it manually. Does not happen a lot, About 2/3 times a month.

    1 vote

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