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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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12753 results found

  1. Continued crashes on iPad '

    This game has crashed multiple times during gameplay, both during events and regular play. Normally I’m able to get right back into the game, and not have been roped out. The past few days it has kicked me out and not let me in until I reboot my iPad, or it has black screened me. This is extremely frustrating. Again this occurs on the iPad, during both events and regular play.

    18 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. ゴミのようなゲーム。いつから土地にスタックしたりタップしながらブロック出来るようになったの?

    土地にスタックが乗ってるし、解決してないのに土地は架空に消えてターンは進むし、タップしながらブロックしてくるゴミのようなゲーム、まともに動くようにしてからリリースしてください。負けた分の補償をして下さい

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Countered spells still trigger on spell cast effects

    Opponent has a permanent that reads, whenever you cast a spell, all creatures get +1/+1. I counter that spell, effectively cancelling it, but the opponent still gets the trigger?? What's the point in countering then?

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Green Color Challenge last

    Green Color Challenge last challenge won't complete. I've beaten it twice now, but it won't check off the last box.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Baral's Expertise

    I was playing in the Arena Cube Draft. I cast Baral's Expertise but after the spell resolved, even though I had full controll enabled, it immediately skipped from my mainphase to my attack phase without letting me cast the free spell I had selected, causing me to not be able to win that turn.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Cheater?

    I was playing against this guy and saw my deck shuffle itself. Then I drew 14 land in a row. Now maybe it's a bug that every land in my deck just so happened to be on the top of my deck, but this is a first that I saw my deck shuffle itself, and after that, I was milled 4 cards, all land, then drew another 10 in a row after that. I've seen other players decks shuffle before and then they drew a game winning card, but this is new. I know cheating on PC is bad, but…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Game is stuck in opponent's attack step after timeout

    Game is stuck in opponent's attack step during a draft game with my opponent timing out. Don't feel like leaving, 'cause I'm down one game already.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Displeasure with MTG Arena

    I know probably no one is going to read this but I would like to express my displeasure with MTG Arena (perhaps Magic the Gathering as a whole).

    I used to play Historic about a year ago. It was a great format and I was able to attain Mythic status playing Gruul Aggro in Historic Best of 3 constructed.

    Then in April 2021, Strixhaven was released. With the addition of the Mystical Archives, it shifted the meta towards control based decks and my Gruul Aggro deck was no longer viable to play. I asked that you ban some of the…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Black screen with cursor

    Black screen with cursor after the update

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. 1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Cant sacrifice Treasure Tokens

    Created a lot of Treasure Tokens with The Old Gnawbone and was unable to use them in my second main phase + my opponent's turn. Very frustrating... the same happens with Food Tokens.

    Please!

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. broken friend match functionality. cannot play historic 60 card outside of tournament or friendly/ historic brawl

    Hello, I see that you fixed the 3 game historic 60 card tournament feature (3 games) for friend matches. However, we used to be able to play a single historic match using the 60 card challenge match feature. However, that feature no longer allows the user to select a historic deck.

    The second bug is the brawl match. This used to allow the user to choose friendly brawl decks. It no longer does. This feature has a second defect. Even if you choose a standard brawl deck, it displays the error: invalid deck.

    Acceptance criteria: 60 card friend challenge feature…

    17 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. futurist operative got blocked even it was tapped

    Futurist operative was blocked even he was tapped

    i lost a game where i was 5-2 so far in that draft.

    "fururist operative" had carefull cultivation on it.
    i used him to reduced the life total of my opponend to 4 life.
    opponend used "tamyios compleation" to tap him down.
    i top deck a "fade into atiquity" and exiled the "tamiyos compleation"

    i payed the 3 mana to untap it, then i attacked still everything tapped.

    opponend was simply able to block him with dozens of creatures flying non flying, tokens whatever.
    he was still full tapped.

    i lost that…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. bug - Retriever Phoenix

    Tried to report this earlier, but omitted 'bug' from the title bar. Retriever Phoenix does not properly trigger when learning. If only one copy of the card is in the graveyard, it triggers as intended. However, if there are multiple copies, only one triggers, whereas each copy should trigger individually when learning.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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  16. lose rank point when win

    Hopefully this a bug and not a feature... When I win a game in bo3 and my opponent conceides the match I only win one rank point instead of the usual two. This happened a couple times and today my opponents won game one and conceided the match and I LOST RANK!!! My opponent conceided the match and I lost points... I put the screenshot of the match history and victory sign with -1 point...

    So now if I play against a deck I hate I can just conceide so they don't get their fullrank great feature!...

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Lair of the Hydra holding priority

    Even though Card:Lair of the Hydra states "{X} cannot be 0", it holds priority and threatens activation even when it is not possible to produce the at least 2 mana required to activate; e.g. when it is a turn 1 play and the only permanent on board

    23 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Dreadfast Demon Token Value Bug

    Played on PC
    Dreadfast Demon Tokens are bugged, they have mana values of 6.
    I'm pretty sure token should have no mana values.
    Tried to Culling Ritual them and it did nothing as they have mana value (6) in their top corner.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Quitting punishment for ranked matches

    There needs to be a punishment for people who quit in a ranked match. Every time I'm close to winning, or it looks like I'm winning, my opponents quit. Sure, i get credit for the win, but it robs me off the game play. Maybe I'm not going for the win, maybe I'm going for a daily quest and will spare thier life so that i may cast a few more spells. But it's a ranked match, there should be consequences for quitting.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. New Card Closing Statement not working

    Multiple issues with this card. One issue if you place an end step stop it will skip it and not allow you to cast the spell for the reduced cost or have any effect. Another issue when you do happen to cast it at the end step some times it will not place the counter on your creature you choose. And finally it also some times will not even acknowledge on the end step to reduce the cost of the spell. I lost two draft games alone from this stupid spell not working as intended. Please test before you release…

    28 votes

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    20 comments  ·  Gameplay  ·  Admin →
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