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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14033 results found

  1. Flashback not exiled off the stack

    During a ranked historic match my opponent attempted to flashback Unburial Rites(UR) from their graveyard which I countered. UR then appeared to return to my opponents Graveyard.

    Flashback dictates that anytime a spell cast using the flashback ability would leave the stack, it is exiled instead. A cursory check of my opponents exile zone did not show any copies of UR, although a copy could be found in their graveyard and was shown among cards they could cast. Unfortunately I was unable to obtain a screencap of this but I have provided the gamelog.

    Hopefully I just missed something but…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Overheating/Heavy Memory Usage

    I have a Macbook Pro (2015) running on Sierra. I downloaded MTG Arena yesterday and started playing. Within 30 seconds, my computer began revving up like a jet plane taking off for a one-way trip to Nowhere Town. Over the years, I have used this computer for lengthy sessions for design in Photoshop, animation in Clip Studio Paint, and music production in Ableton and never have I heard my computer make this horrid sound or become this blisteringly hot. My computer's memory usage immediately rockets to an overwhelming degree and even when I free up the memory, the computer continues…

    25 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  3. program freezes frecuently

    I use Windows, when I'm playing the program start to freeze, after that I lost time and pass my turn. this happens a lot and I lose the game,

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Kaya vs Vorinclex wrong interaction

    So I have cast Kaya planeswalker and pressed Exile on the loyalty options, selected Vorinclex and instead of it being exiled it got a ghost counter, with this i thought i had pressed the wrong option but no, Kaya still had lost 3 loyalty points from the initial 5 it starts with which mean i did press the right otion just the game bugged wich resulted in the wrong interation as u can see though only when u expand the Vorinclex xan u see that the wrong interaction has been added to the vorinclex as per uploaded pics.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. BUG! no progression in limited rank for February season 2021

    Hello support,

    I noticed only now that in this season my Limited Rank didn't move from the bronze tier.
    It tell me that i have to do at least one game do gain the reward but i meade plenty of sealed and draft with Kaldheim.

    You can see the attachment for the limited rank

    Thank you for your support

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Valkmira and Torbran

    Valkmira doesn't seem to interpret Torbran's Replacement effect properly. Friend used Spitfire Bastion on my Mangara the Diplomat. He had Torbran in play, I had Valkmira. No matter how you do the math, he should have killed Mangara, but it survived inexplicably.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Moraug gives one less combat phase than he is pupposed to.

    In two back to back games, Moraugs triggers registered but did not apply after the second to last battle phases (Second combat phase game 1 and first combat phase game 2).

    Steps:
    Game 1)
    5 lands in play, 1 Ice Manalith in play, 1 Moraug, Fury of Akoum in play
    Play Cultivate, play land recieved from Cultivate
    Trigger for Moraug appears twice on the side.
    attack with Moraug, attack increases, Creatures untap
    attack with Moraug, attack increases, blocked by Dire Fleet Warmonger
    End turn button lights up.

    Game 2)
    6 lands in play, Phylath World Sculptor in play, 5 plant…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Mana pool not letting players use mana

    I had 5 mana in my mana pool above my name, 3 red 2 white, I try to play a spell cost 1 white, says pay mana, wo u ldnt use the mana in my mana pool and wouldn't let me use it manually, then tried to play another spell for 2 red, same thing, this broke *** **** cost me my diamond rank, this is bull and needs fixed. Additionally, when playing planeswalkers with 2 sides, god cards and flip cards, if they are played from anywhere except your hand you can't choose which side is up. BROKEN and…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Can't Use Alseid of Life's Bounty Ability

    On my PC, I played an Alseid of Life's Bounty and tried to use it's ability to give another creature protection and the game would not allow me to activate Alseid's ability. I tried to activate the ability during my main phase, during combat , as well as my 2nd main and no matter what I couldn't activate the ability.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. ShatterSkull Smashing card is Bugged

    This card is bugged. You can only do 5 damage regardless of mana. I have tried several times dealing more than 5 damage with a hand of 2 red mana and 6 or more manas and it is not allowed. This issue made me lost a lot of games. Please fix it . In the screenshot that I send you I pay 10 mana and using 12 mana to deal 10 damage is not allowed. Please fix it. I spend a lot of resources in order to do that deck money and time and I cant even play the deck…

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Kaya's ghost Form bug

    Kaya's ghost form did not return my creature to the battlefield after the creature was targeted with eat to extinction. This seems to be a bug from the latest update.

    63 votes

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    29 comments  ·  Gameplay  ·  Admin →
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  12. Game crashes during matches and after restart

    Game crashes during matches after installed today's patch. I lost 3 games of M21 draft and I am very disapointed. When I restart immediately the game it then crashes during the game loading page. I tried to download and use MTGAInstaller.exe referenced in the MTGA support sheet for game crashes but without success. See attached screen for the error message.
    Please can you fix the issue, and emit a refund if my 10,000 golds for this first M21 draft ... ?
    Thanks

    31 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Demon Bolt

    Demon Bolt is completely bugged out. First of all the fortell cost states 1 red mana however you cannot fortell it for 1 red mana the game makes you pay 2 mana to fortell the card. In addition if you fortell more than one of them you can only cast 1 of them per turn.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Approach of the Second Sun wins the game on first cast

    My opponent won the game by casting Approach of the Second Sun but they had only cast it once. He owned a second copy in exile so I'm assuming that's what was misinterpreted as the first cast.

    This is what specifically happened. Opponent had a copy of Approach on hand at the beginning of the game. I made them discard it by casting Thought Erasure. They later on cast Uro by escaping him from the graveyard. One of the cards exiled by Uro was the first copy of Approach. They later on drew another copy of Approach, cast it and…

    16 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  15. Peer into the Abyss fix for MTG Arena

    For Peer into the Abyss instead of having the target player select which cards to discard at the end of their turn which can be over a hundred cards with some decks maybe switch it to select which cards to keep.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. sword of body and mind

    Sword of body and mind attached to Speaker of heavens. Opponent used Nissa, Who Shakes The World to coonvert a GREEN land into a 3/3 elemental.
    Can you see where this is going?
    Sword of Body and Mind gives protection from green. Their land destroyed my Speaker of Heavens. Lost the game.
    TBH, i have found quite a lot of bugs. This is the first time I've bothered reporting.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. First Strike Bug

    First Strike does not work. What are you guys doing?

    11 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  18. Blade Historian not always causing double strike

    There have been a couple of times where I've had a Blade Historian in play, but found that my attacking creatures weren't double striking. I thought it may have been me misreading the board or just missing something, but in my last game it was readily apparent as I swung for what would have been lethal due to double strike and my opponent single blocked, but the second strike never came. I'm not even sure it got first strike, so the ability didn't seem to be active at all. The problem is inconsistent, as there have been times it worked.…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. The World Tree Can Search And Cast Non-God Cards

    I lost a pretty close draft match due to my opponent searching up a "Dogged Pursuit" and putting it onto the battlefield with "The World Tree" which should not be possible

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Unable to change between Tibalt / Valki

    Casts Thran Temporal Gateway
    Uses Ability to cheat Tibalt, Cosmic Impostor into play
    Valki, God of Lies came into play instead because it's the Face Side of the Card
    There is no option to choose the Back Side of the card
    I'm trying to look for rulings online about the interaction of these types of cards. Can you help me out if this is intentional?

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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