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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16077 results found

  1. Creature token pile feature on iOS missing

    I’ve lost multiple games when playing on my phone due to the fact that when I get a new token, they are added to a row. After getting many tokens, this row becomes more or less endless. When I later have to interact with my existing creature, I have to drag my way back and forth on this row. This has led to me timing out and loosing the game. These tokens are in later turns added to a single pile of tokens, please make it so with these creature tokens the same turn they come in.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Intercessor's Arrest doesnt prevent abilities form working that cost no mana

    Intercessor's Arrest does not stop abilities on any permanent that it is on if they don't const mana like it says it should. I have noticed this is Multiple battles over the last week. I play on PC and Android. Ahe abilities still happen and have cost me the match in ranked play due to it.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Ogre-Head Helm/ Shattered States Era

    I used Shattered States Era to gain control of my opponent's creature, that was reconfigured with Ogre-Head Helm.

    'Whenever Ogre-Head Helm or equipped creature deals combat damage to a player, you may sacrifice it. If you do, discard your hand, then draw three cards.'

    Like I said, I gained control of their equipped creature, and dealt combat damage to them. I was not prompted to sacrifice the creature...

    Is that right? I should have been prompted to have option to sacrifice the creature to discard my hand, then draw three cards.

    Right???

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Poor game balance and matchmaking

    Since your matchmaking and game balance are so bad, you need to start giving experience to those who lose as well as those who win. How can anyone expect to move forward in this game when you have terrible match ups. Dont just worship the best players and those that spend tons of cash. Take care of all your players.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Blood Fountain not activating

    In the quick draft, the blood fountain could not be activated even though there was mana for the activation cost with the blood fountain in the field.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Goldspan dragon

    You've banned it from historic and standard and yet other people are still playing it. This is not the only card that this issue happens with.
    Sort it out. Either it is usable or it isn't!

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Cheating and hacking

    Cheating is getting gout of hand you should put a place to were we can report cheating I have watch several different people pause the game menu in the next thing I know they have more cards than they had to begin with and magically all the cars they need to beat me when they barely have any cartridge to begin with you guys really need to check this out because it's really going to start f****** up people on anything

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  8. 12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Creature dying with Reconfigure creature attached doesn’t turn reconfigure creature back to creature

    I observed in multiple games with the Neon Dynasty ‘Reconfigure’ mechanic, when a reconfigured creature is attached as equipment to a creature that dies it unattaches and moves to the side like equipment. It’s unable to attack/block like a creature and can only be attached to a new creature. If left alone for a turn or two it would sometimes turn back into a creature on a turn change.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Bug - game play freezing.

    When I am playing ranked matches and I get to the point where I have won multiple matches, there are time that my games starts to freeze after that. I’m playing on the same connection, 10 minutes after I just played several matches and won fine, but this will happened over and over again until I loose around the same amount of matches I just won. Then it will just go away, game will work fine and if I play long enough the same process will happen again. I’m playing on IOS.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Limiting Immerstrum Predator

    Immersturm Predator: This card is able to activate abilities in the middle of combat. This seems to defy the following rules:
    601.2f The player determines the total cost of the spell. Usually this is just the mana cost. Some spells have additional or alternative costs. Some effects may increase or reduce the cost to pay, or may provide other alternative costs. Costs may include paying mana, tapping permanents, sacrificing permanents, discarding cards, and so on. The total cost is the mana cost or alternative cost (as determined in rule 601.2b), plus all additional costs and cost increases, and minus all…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  12. can not sacrafice a clue token

    wasn't able to sacrifice a clue token not sure if it was a bug or something I don't see on the field.

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. When creatures attack planeswalkers they get stuck

    When you attack planeswalkers after the alchemy update the creatures get stuck over the planeswalker they attacked until they attack another target playing on mobile

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Power/Toughness not being displayed properly. Will not continue to buff past 2.174 billion.

    I am on pc, windows. See the first photo for which deck to play to create this bug or a very similar Bard Legendary ramp deck (this deck will make it easier).

    1. First, make sure you have Bard Class fully activated (or even a second Bard 2nd activated as well). It will be more beneficial to have a Mirror Box already on the battlefield before you start your creature ramp.

    2. Begin your creature ramp in the 6th or 7th round (if you can wait long enough to get a Birgi or Mirror Box before the ramp - that's up to…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Forced to concede via being unable to acces the scry panel in ranked and forcibely timing out and auto conceding

    I was playing historic ranked against monored playing a lifegain engine deck and had an easy win on the table. Thanks to some dumb coding I couldn't get back to the screen that lets you choose to put a card on top or bottom when you scry. I thought oh well I guess I lose my scry but when my time bar went off I quickly realized it was much worse than that, as I might lose the entire game. I began frantically trying to get back in the end I auto conceded and it was super tilting watching that…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Satsuki Death Trigger Bug

    I had Satsuki the Living Lore in play and blocked my opponent's creatures in order to get back one of the enchantment creatures I had in my graveyard. Satsuki died and the death trigger did not happen, so I was not able to return a creature and subsequently lost the game.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. 3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Tale's end vs stifle bug

    Tale's end is supposed to work the same the as stifle. It keeps refusing to cast after I drop lotus field in explorer. Pls fix this.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 蜂起軍の無法者の常在型能力について

    蜂起軍の無法者の常在型能力について

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game freeze

    While playing in a kamagawa premier draft I went second, played a red 1/1 haste artifact creature. My opponent responded by playing a 1R cost instant to do 2 damage to a creature and the game froze. I waited about 2 minutes and the exited out of the game, restarted my PC and then loaded the game and was stuck on a match pairing screen for 6 minutes. I exited out of the game again and restarted the computer again and restarted the game and it opened to a match loss and rewards to end the draft. This is the…

    5 votes

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