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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14033 results found

  1. black screen launch

    Despite the latest hotfix, still impossible to launch the game => black screen.
    Windows 7 64bits

    35 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. ランク戦で勝ったのに、ランクが下がる

    ランク戦で勝利したのに、ランクが一つ下がりました。早急な改善と、ランクダウンの取消し+ランクアップ対応をお願いします。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Too many mirror matching in Play Mode

    I know this is how Play Mode was designed, matching up similar rarity decks to prevent mature players taking advantages on new players. But no one likes mirror match up all the time. Could you cluster decks with their similarity? If a player meets a deck in Cluster A, then lower the possibility of Cluster A when he plays the next game.

    20 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  4. 13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. better way to discard large quantities of cards from your hand at the end of turn.

    better way to discard large quantities of cards from your hand at the end of turn.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Stack size limit

    It seems there is a limit to how big the stack can get. My best guess is 256. While there are few situations where this is actually a problem I found one using scute swarm on mobile since the number of scutes grow exponentially and each ability triggers separately. Since there is technically no limit in MTG rules about how big a stack can get the game code should be changed to reflect this, increasing the limit by a couple orders of magnitude.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Mirrormatching

    PLEASE STOP MIRROR MATCHING

    Nobody likes to play against his own deck. Thank you.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Mobile - Unable to attack with creatures

    While completing games for a Kaldheim Quick draft, I lost a game due to a bug. I was unable to attack the player with any of my creatures. This occurred the turn after he played a planeswalker. My only option was to attack the planeswalker. I attempted to select all as attackers, then i tried to select them one at a time. Eother way i was unable to click on the player to target them with the attacks instead of the planeswalker. It happened two turns in a row, I attempted to reconnect my wifi connection and the same bug…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Banishing Light NOT working!

    Banishing Light NOT working against Ashaya, Soul of the Wild.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. freeze

    freeze in draft game
    I can't continue this game without concede

    17 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Level up but didn't recieve Mastery Pass Reward Mythic

    Level up 60 but didn't recieve Mastery Pass Reward Mythic card

    58 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  12. Saga 'Binding of the old Gods' counters did not go up

    1. Had multiple Binding of the old Gods sagas, but the counters didn't trigger.
    2. PC
    3. Could not destroy creature of opponent and lost game in Draft. Please refund.
    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Upkeep stop not functional

    Playing on mobile. Control the scarab God. Set upkeep stop to activate ability with trigger on the stack. Game automatically resolved TSG trigger without allowing activation. After scrying, upkeep stop would function as normal, giving priority before draw step

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Tyrite Sanctum not working

    I used tyrite sanctum to turn Yorvo in to a god. The following turn, I sacrificed Tyrite Sanctum to make Yorvo indestructible. Tyrite Sanctum was sacrificed, but no indestructible token added to God Yorvo.
    This was in Brawl mode, with Yorvo as my commander, on PC

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Cant select the card on bottom (mobile)

    On mobile, When cards with the same name are stacked on top of each other on the battlefield I can unable to select the card on the bottom to activate it’s ability. I am to activate the top cards ability again but I have no way of selecting the bottom cards ability.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Card cast without enough mana

    While playing draft today, my opponent played a card that needs 2 blue mana and 2 others to cast, but he/she had only one island (and enough other lands) and two creatures on the field none of which gave mana or reduced the cost of casting anything. Seemed like a bug to me

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Closing Statement Reduced cost on opponent turn

    Closing Statement is costing 1BW on opponent turn, that should only happen on your end step.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Cant drag cards to play them

    Dragging cards to play them does not work. I can play cards if I doubleclick, but man, it is really annoying and it feels very clunky.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Stuck on looking for game queue and Cancel doesn't work nor does reloading game

    I am stuck in the game queue looking for an opponent and cancel button does not work!

    I tried exiting the game and reloading and still stuck in game queue. I even tried waiting and still in game queue one hour later.

    I even tried loading from different computer and instead of taking me to the initial screen it takes me to the game queue and cancel will not work!

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. game auto-concede

    I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???

    35 votes

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    13 comments  ·  Gameplay  ·  Admin →
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