MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16410 results found
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Game crash on win causing award (e.g. 5th, 7th, etc.)
On Arena for Windows 10.
1. Start a match that would result in an award when you win.
2. Restart the game in the middle of the match.
3. After the restart, win the match.The screen goes black and freezes. After restart, your win count is updated, but no new card in the collection has the "new" tag, if one was awarded at all.
Expected: It should have shown the xp and card rewarded for the win.
Attached logs from the crash and the restart.1 vote -
プレミアムドラフト中のバグ
プレミアムドラフト中にマナを支払ったがカードが空中に浮いたまま触れなくなりプレイできなかった。
そのまま相手のターンに移行していまい、正常な動作が行われなかった。アプリを落とすとプレイしたはずのカードが手札に戻っており、召喚扱いにならなかった。
1 vote -
When drafting (QD), Cannot move card from Sideboard to Deck
During Pack 2, Pick 3 of a DMU QD.
I have 6 cards in my Sideboard, the UI layout is with the default with the drafted cards on the bottom.Could not move the bottom-most card (6th card out of 6), the "Djinn of the Fountain", to my Deck. What this means specifically is:
- Mousing over the Djinn of the Fountain doesn't highlight the card
- Clicking the Djinn of the Fountain doesn't move the card to my Deck.Workarounds:
Taking additional cards out of my sideboard (until it is < 6).
Switch the layout to the vertical split.…1 vote -
Profile Season Rank not updating
Reached Platinum Tier 4 slot 1 in the Feb Season. Results no longer affect that rank.
Also the rank adjustment screen graphic does not appear after games.7 votes -
Mobile game constant crashing
Since the release of Neon Dynasty my game constantly crashes during gameplay. I am playing on mobile iOS. It happens every other game and has caused me to lose countless games effecting my ability to climb the ranked ladder. It’s very difficult to keep playing when I can’t make any progress from the game closing and not letting me rejoin games.
9 votes -
Couldn't cast instant during combat
During a Premier Draft, my opponent removed my defenders and attacked for lethal damage. I had two Kill Shots in hand, with enough untapped mana to cast both and destroy two of the attackers and prolong the match.
I click-and-dragged one of the Kill Shot cards onto the battlefield in order to cast it as soon as I got priority after the opponent declared attackers, but I never had the chance. Instead, the client immediately passed priority and damage occurred, and I lost the game. That was my 3rd loss, ending that draft.
5 votes -
Card STYLES BUG
CARD Card styles not appearing in matches but they'd show in deck building.
15 votes -
Turn skipped post combat
Post Combat main was completely skipped. I had attacked and had mana available and cards to play.
6 votes -
reording attacker
Can you please reorder attackers AFTER any triggers from attacking are RESOLVED? Because I keep trying to select a target and then the game switches attackers around and then I target the incorrect creature.
1 vote -
My game is stack!
I'm here waiting after an hour and my game is stack. What is it gonna be? Are you gonna fix these problems? Its my tenth game that this thing happens and i have lost ranks cause of it. Are you gonna fix it or should we just stp playing and getting frustrated?
1 vote -
1 vote
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Unfair game play
Dear MTG Arena.
I writing this to ask if you can Please, Please ban the card "Minion of the Mighty" in the online arena.
Reason I ask is because it is the most unfair card in the game, you don't even have a chance play.
With one single land mana card the player can defeat his opponent in a single round.
Its so unfair that you don't even have a chance to play your first or second round and you defeated with life points 2 or zero.
Kind regards
Derek8 votes -
Approach of the second sun
Cast Approach of the second sun from my hand 3-4 times in a game and the win condition never triggered
29 votes -
Pull of the Mist Moon + Mox Emerald
Durante o evento de metagame de alquimia.
Tive varios problemas com o jogo.Uma das vezes, foi quando conjurei uma aproximação da lua enevoada reforçada, e dei alvo em uma Mox Esmeralda.
O jogo simplesmente continuou, sem que a mox entrasse em jogo e removesse a permanente do oponente.
1 vote -
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
can't enter any matches,not even a bot match. stuck on loading/matchmaking screen indefinitely.
17 votes -
Neo Dynasty; Can't start premier draft "Network Error"
Paid for the Neo Dynasty Premier Draft with gems, tried to start the draft and it only pops up "Network Error - Unable to join event. Please try again later." message.
I'm playing on Windows PC and also tried to start the draft on Android phone but the same message pops up there too. I can't even resign from the draft, constructed modes work fine without issues. I'd like to get my gems back (1500) at least.
Log and couple screenshots included.4 votes -
guardião da paz ungido
Toda vez que conjuro a carta pela primeira vez, o jogo trava e so volta depois de escolher automaticamente o nome de da carta.
1 vote -
HACKER
javiroxas(username), i was close to win him, and he take control over my game, he dont let me do a command or whatever i can, and he laughs over me.
1 vote -
Bug Posibility
so im attempting to beat lilian vess challenge 4, no matter how many times I change what I do I get swept by the flying creatures. I've looked up how to videos on the proper way to beat the 4th challenge but I'm noticing that my starting 7 cards are different from the how to video. id like to know if the start of the challenge was changed because of difficulty or if my game is just bugged.
1 vote -
token and timeout issues
just played a game w/ scute swarm and ran into an instance where I generated a lot of scute tokens, roughly 106 or so. I also had prosperous innkeeper. so every time I got a token, it triggered prosperous innkeeper. This took awhile because the game had to go through each animation and as far as I can tell there is no skip, which caused me to burn two timeouts just while the game was going through the animation of giving me tokens and life! I was afraid to play another land for fear I might lose due to not…
8 votes
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