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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13942 results found

  1. Search for Azcanta bug

    Two times tonight I have been in a winning position and during opps turn for an unexplained reason when I activate Search for Azcanta I immediately lose the game. There was nothing on the board in either case that should cause this and I had 30+ life . It is obviously a bug so check it out.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Unable to sideboard, "Done" has no effect, game continues after timeout

    Unable to sideboard. "Done" button does nothing. Deck contains no cards. Timer freezes. Can switch to battlefield with "View Battlefield".
    Game continues after timeout (can be seen in battlefield view)
    In sideboarding view program variable names appear like "Username1" " LongUserName" and under deck name "{currentQuantity}/{expectedQuantity}"

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Sideboarding not saved in Bo3 Matches

    Whenever I play Bo3 Standard Ranked, after my first round, I get to the sideboard screen, do my changes and press the Done button, but when the 2nd round starts, my changes aren't applied, I keep drawing the same cards I took out during the sideboarding.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. フリープレイでランクが下がる

    フリープレイで勝利したのですが、なぜかランクが下がるアニメーションが出て、さらに普通の「構築」ではなく「リミテッド」のランクが下がってしまいました。

    3 votes

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  6. 4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Mutate Mana Cost

    Mutate Mana Cost don't change on the card, only the normal mana cost... the effect is apply normal but the mutate mana cost doesn't

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Se cierra el juego solo

    No puedo jugar ni una sola partida sin que me saque el juego, se queda pegado y se cierra solo no he podido jugar continuamente

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. The game crashes and closes in the middle of matches

    In the middle of the party in common movements, the screen freezes and the game stops and closes

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. "Your Go" no longer among chat options

    Helpful to remind opponent to PLAY F!CKING FASTER!!!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Card bug : Valakut exploration don't deal the usual damage if the exiled card is a land

    I play Valakut exploration, my opponent either .
    I use landfall, the card remmoved from the game was an island, at the end of my turn, the island don't damage my opponent.
    He du the same, get a spell and do the damage .

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Impossible to play in second main phase

    During my sealed, after my combat phase, it was impossible for me to cast a spell. And the game was stopped on my phase. I was forced to exit the game. Fortunatly I don't lose the game (was at 4W/2L) but I don't win it even if I was very closed of the win.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Kaya's Ghostform Not Working As Intended. MAJOR BUG!

    Kaya's Ghostform was on Eidolon of Hate. Opponent had Leyline of the Void and then played Legions End. Eidolon did not return like it should have.

    16 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. The program closed

    Hi,

    I lost 2 game in sealed. I was playing and the game closed!
    And the worst thing when I tried to open the game again, when I tried to connect in the game it closed again.
    This happened 3 times, making him lose the both matches.
    I want to know if I can get some of my jem back.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. MTGA is crashing very often

    MTGA is crashing every time I play.
    It may be during a draft or a match.

    It crashes often when I want to start a match. When my opponent is found, a new window "game crash". I have to restart MTGA and sometimes the match is already lost. Today it crashed at the end of game 1 before sideboarding and I never could log again.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Stop at the begining of comabt

    Why cannot I not put a stop at the beginning of combat? I needed to kill my opponents creature DURING their combat phase before they attacked so they couldn't trigger and cast thoughtseize like 19 times before turn 3. Ridiculous. I lost the game because I could not play well within the rules. See log attached and fix the bug and remove the loss from my record. Thanks.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Couldn't block mutated menace creature

    Hi guys,

    Just encountered an issue where I couldn't block a menace creature with two creatures that had mutated. Each time I selected two creatures and clicked on the Glowstone Recluse with a menace counter a message would show up for a spit second saying "Illegal blocks. Try again.". I tried this numerous times over subsequent turns however it would never let me block the creature. I've attached a screen recording of what was happening, and given that the message only appears for a split second and the number of checks I did, I believe this to be a bug.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. demoted in ranked when I won a quick play match?!

    WTF, was playing "quick play" and I WON the match and it demoted me in RANKED ?!?!?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Thief of Sanity and Mutate

    Opponent hit me with Thief then cast the creature from my Library. then hit me again and Mutated on to my creature, then did it again. Mutate states that you can only Mutate onto a creature you own, did I miss something?

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. match contre Jace beleren dans les défi couleurs

    Après que Jace Beleren utilise son lynx de gel, la carte reste figer a droite, l'effet ne s'active pas, et je ne peux plus rien faire pour ce match, on ne peut plus rien faire, à part une chose, quitter le match

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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