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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16460 results found

  1. Reaper's Talisman/Light of Promise Interaction

    I equipped both the enchantment Light of Promise and the new artifact Reaper's Talisman in that order onto my creature, Vito, Thorn of the Dusk Rose. I attacked alone with it, which triggered the Reaper's Talisman effect, hurting my opponent for 2 damage and healing myself for 2 damage, but the healing did not trigger Light of Promise, which should have given my creature two +1/+1 counters because of the healing from Reaper's Talisman. Unfortunately, the end result ended up losing me the game immediately after, so I wasn't quick enough to get a screenshot of it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Waiting For server -> No mana sped for spell and card locked on the screen

    Waiting For server -> No mana sped for spell and card locked on the screen

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Blade Historian Not Giving Doube Strike

    In my last game, I had two attacking creatures while I had Blade Historian on the field. Neither creature got their double strike. I stayed in the game one more turn to make sure I wasn't missing something, and again my attacking creatures didn't have double strike. Them not having double strike essentially cost me the game. Please fix this. Not getting double strike from Blade Historian is messing up my preferred deck to play.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. The Ozolith

    During gameplay on my turn before combat, although The Ozolith text reads "you may move all counters," I could not pass and the game was forcing me to click an opponents creature vice just passing on the option to remove counters. I was forced to use all timeouts, so the bug needs to be fixed.

    26 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  5. Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Ozolith broken, must choose creature

    I played the Ozolith and in the card text it says "you may move all counters...", but in action I had to choose a creature of the opponent, because mine were all dead.

    36 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  7. Peer into Abyss is unplayable on iOS

    It is essentially impossible to select enough discards when you play peer into the abyss on iOS because there is no way to scroll and select when the cards are so small.

    3 votes

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  8. hand smoothing system

    what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Can't drag cards for mulligan

    Can't drag cards when mulligan. Sometimes the click registers, sometimes it doesn't. Sometimes I can get it done before I run out of time, sometimes I can't. Cost me a ranked game today.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Vorinclex vs. Saga

    The first f/x of a Saga should trigger, since the counter is a product of the effect, not the other way around...

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. But with season rank tiers

    It appears that the tier ranking issue is still occurring. I’m a macOS user and every time I rank up, it takes me back to silver one.... is there going to be a solution to this since it seems to be an issue since at least February. It really ruins the gameplay for players.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Normal play queue is affecting my constructed rank

    Since ZNR released i've been trying out new deck ideas in the normal play queue.
    For some reason after every match, win or lose my constructed ranking is being affected.
    I don't want to keep losing rank because i'm trying new ideas in a queue that shouldnt be ranked.......

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. freeze

    freeze in draft game
    I can't continue this game without concede

    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. ランク戦で勝ったのに、ランクが下がる

    ランク戦で勝利したのに、ランクが一つ下がりました。早急な改善と、ランクダウンの取消し+ランクアップ対応をお願いします。

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Too many mirror matching in Play Mode

    I know this is how Play Mode was designed, matching up similar rarity decks to prevent mature players taking advantages on new players. But no one likes mirror match up all the time. Could you cluster decks with their similarity? If a player meets a deck in Cluster A, then lower the possibility of Cluster A when he plays the next game.

    20 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  16. 13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Stuck on looking for game queue and Cancel doesn't work nor does reloading game

    I am stuck in the game queue looking for an opponent and cancel button does not work!

    I tried exiting the game and reloading and still stuck in game queue. I even tried waiting and still in game queue one hour later.

    I even tried loading from different computer and instead of taking me to the initial screen it takes me to the game queue and cancel will not work!

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. better way to discard large quantities of cards from your hand at the end of turn.

    better way to discard large quantities of cards from your hand at the end of turn.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Mirrormatching

    PLEASE STOP MIRROR MATCHING

    Nobody likes to play against his own deck. Thank you.

    3 votes

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  20. Mobile - Unable to attack with creatures

    While completing games for a Kaldheim Quick draft, I lost a game due to a bug. I was unable to attack the player with any of my creatures. This occurred the turn after he played a planeswalker. My only option was to attack the planeswalker. I attempted to select all as attackers, then i tried to select them one at a time. Eother way i was unable to click on the player to target them with the attacks instead of the planeswalker. It happened two turns in a row, I attempted to reconnect my wifi connection and the same bug…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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