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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16279 results found

  1. Suddenly lose my game

    Suddenly lose my game

    I was playing quick draft, and my opponent cast Dewdrop Cure and I lose the game, the is nothing in that match that makes win the game with that.

    2 votes

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  2. When Heartfire Hero is exiled from the graveyard and hand with Deadly Cover up, it deals damage to the caster of deadly cover-up

    When Heartfire Hero is exiled from the graveyard and hand with Deadly Cover up, it deals damage to the caster of deadly cover-up:

    1. Opponent has Heartfire Hero on battlefield
    2. I cast deadly cover-up and collect evidence
    3. I name Heartfire Hero to exile & exile one from graveyard, one from Hand, one from deck, and one from the battlefield.
    4. The Heartfire Heroes that are exiled all deal damage to me as they are exiled, even the ones in graveyard & hand, as if they died.

    Not sure if I am missing something here, but felt like a glitch.

    2 votes

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  3. Sideboard not working

    I was just playing and when i got to sideboarding i wasnt able. I was clicking on the cards like shown in the video below but nothing happened

    2 votes

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  4. Waiting for Server

    Have gotten the "Waiting for Server" popup in every game today. Multiple times have had this happen after a period where it looks like the opponent should be acting only to have the game speed ahead to where I've missed a turn. Not having connection issues with any other app on my PC/network. This is ridiculous since I've dropped multiple games in ranked now where I can't even play when I was close to rank up.

    2 votes

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  5. Win in Draft counted as both a win and a loss

    As per many others: was at 2/2 in draft, won my next game but it was counted as a loss. Log attached.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Sideboard not working and server issue skipped turn

    Sideboard not working in Bo3 Standard. Got a "Server" issue that skipped my whole turn and then when we moved to second game I could not sideboard any cards.

    2 votes

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  7. Assemble the Team does not count as a green card in hand for Force of Vigor

    As title indicates Assemble the Team, despite being B/G does not count as a green card for Force of Vigor, see attached screenshot. Easily reproduced in every game.

    1 vote

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  8. AI is cheating too much

    the AI is cheating too much.

    it knows too much of my cards in hand, too much of the cards i will draw

    1 vote

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  9. NOTHING WORKS IT ONLY CRASHES

    The android version of MTGA is unplayable. It constantly locks up and loses connection. The sideboard just doesn't work, you cannot add a single ******* card half the time. This happens EVERY SINGLE DAY.

    You are a money grubbing corp with infinite resources and you can't even produce a product that's usable. This is beyond pathetic and you need to fix this app right *******. Now.

    My phone is 6 months old. If you dare even try to claim this Iis a hardware problem then I will never spend another single cent on this joke you call a program.

    Fix…

    3 votes

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  10. Unable to cast instant spells at the end of my opponents turn

    Log file: 2024.40.20.1599.1088335
    Also is unnecessary difficult to report a bug

    1 vote

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  11. Arena crashing on iOs when someone plays ******* Taker or Growing Rites of Itlimoc

    Ever since Outlaws of Thunder Junction, my game has been crashing whenever me or opponent plays ******* Taker or Growing Rites of Itlimoc. I have this issue exclusively on mobile. Please resolve and help, thanks

    2 votes

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  12. Harbinger of the Tides Sidboarding Issue

    I'm playing UB Frog in Timeless Bo3 and am trying to sideboard after game one. I will board out and in the cards I need and upon hitting done the game will act like it is taking me to the waiting screen. I will see that screen briefly but will be taken back to the sideboarding screen where all of my changes have been undone, and I cannot interact with the game. If I wait out the timer my deck is exactly the same as it was in game one. This issue has happened on iOS and Windows. One thing…

    1 vote

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  13. Vraska, betrayals sting loyalty counters

    My opponent summoned a compleated Vraska, supposed to get 4 loyalty counters to my knowledge, with a level 3 innkeeper's Talent which would result in 8 loyanty counters again to my knowledge. But it resulted in a 10 loyalty counter vraska insta ulting for 18 poison. Only feasable way i can see for this to happen in for the game to double the original 6 coutners then removing the 2 from the compleated, which i dont think goes according to phrasing.

    2 votes

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  14. convoke

    Stoke the Flames can be cast for free by tapping creatures, and for some reason they all untap. Happened to me twice in this game.

    1 vote

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  15. ios not loading

    IPhone 15 Pro Max

    Game does not load past black screen
    open the game on ios freezes tried deleting and re installing did the same thing

    2 votes

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  16. Non-random RNG + Gaslighting players

    Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem this…

    2 votes

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  17. Max emotes bug

    Encountering this issue on PC. I have 10 phrase emotes equipped, but see this error: "Cannot equip more than 15 emotes of type Phrase."

    See attached image

    1 vote

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  18. Arena keeps kicking me mid-game and mid-deck build on IOS

    My username is Nitefire32, and I play on my ipad which is almost 8 years old so I understand it may just be the ipad itself. But anytime I get into my 3rd or 4th game in Arena the app will crash. I feel bad for my opponents because it doesn’t just load me back in, it takes forever to bring me back to the match. I’ve lost matches because of this too many times. It’s absurd when I’m doing limited events or anything like that and it’s why I’ve had to start only playing constructed and no events. Also…

    1 vote

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  19. Modrak glory dominus activated ability bug

    Modrak glory dominus is targeted by a kill spell I have baylen the haymaker out and 2 untapped clue tokens and a land. But it passed by the option to give mondrak his indestructible counter I should be able to respond as I can tap the tokens for white from baylen then use the phyrexian mana but the system is not even giving that option. Please advise this has happened when targeted by most destroy spells.

    1 vote

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  20. vaultborn tyrant

    While playing against 2 alternate art Vaultborn Tyrants, I managed to kill one and its ability sets off because it wasnt a token. BUT neither was the tyrant that replaced it. It was another alternate art look alike of the same card. 3 tyrant cards, 2 on the board and 1 in graveyard all looked identical.

    2 votes

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