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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13808 results found

  1. Game crashing

    Whenever I try to open the Mastery tab, the game crashes.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Game forfeitted my match

    I was playing draft. Played a Master of Winds, and it didn't draw two cards and just told me to discard a card. Super confused I did, and then it forfeited the match on me.

    Super ******!! As you know it's not easy gaining the coins needed to do draft. Who can I talk to to get this issue resolved.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. counters not working on creatures.

    it happened twice already to me and cost me both matches. my essence scatter countering broodmother. it will asked are you sure? when you click yes the spell will still resolve. same with another spell i countered it ask me if im sure i want to counter then the spell resolve. it also happened with my frilled mystic. please address this bug it cost me more matches today. should,ve been mythic now if those spells didn't bug.

    10 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  4. Opponent hovering your cards with a software/bot to bug your client

    Can Wizard please fix their client against bot hovering? I watched Predis stream yesterday, while waiting for his next match in the CFB Clash Qualifier Day 2 tournament(11-1-0 btw) Predi played some standard ranked in plat vs Ozon. After it was clear he would lose match 1, he just hoverd over Predis lands and made his client bug out.

    This happened to me a couple of times and I tot there was something wrong on my side, until I saw this post. Apparently more and more people are abusing this bug. This player, Ozon, seem to be doing it every…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Godless Shrine not counting towards Shrine count

    Godless Shrine not counting towards Shrine count during gameplay

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. BO1でのランクの相違

    現在ダイヤモンド帯でBO1をプレイしているのですが
    今日だけで2回
    ミシックの方(しかも#ナンバー入り1桁や2桁の方)と当たっています
    仕様ですか?
    だとすればランク帯を分ける意味がないのではないでしょうか

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. No triggered abilities were working.

    I have attached the log. I checked all the events. I had several cards with triggered abilities and none of them were activating my opponent had no cards which should've prevented them.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Opponent played banned card standard

    Opponent played Teferi, Time Raveler in standard on 8/21/2020.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Valakut exploration/ Torbran, thane of red fell combo bug.

    The damage calculation for valakut exploration does not calculate properly when Torban is on the field. With 1 card exiled, valakut exploration does 3 damage, like it should. With 2-4 cards exiled, each card deals 2 damage. With 5-9 cards exiled, the damage is randomized, averaging about 1.5 damage per card. With 10+ cards exiled Torbran's effect is ignored, and each card only deals 1 damage.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. peer into the abyss and smothering tithe game crash/lagg

    casting
    peer into the abyss
    multiple smothering tithe on the battlefield
    if opponent has more than standard amount of cards in deck the game will lagg,
    if you have more than 100 tokens generated in one action the game will freeze

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Kaya's Ghostform vs Prism Realm

    Kaya's Ghostform did not trigger when Prism Realm exiled the creature it was attached to.

    22 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. 9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. el juego se cierra y deja de funcioar a mita de la partida

    de la nada se cierra y dice que dejo de funcionar usualmente aparece en medio de la partida incluso contra bots, es incomodo y me arruino mi evento :c al parecer a muchas personas también le sucede lo mismo.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. 構築戦後に勝利してもランクの表示が下がる

    フリーマッチで勝利したがランクが下がる表示が出ました。
    リミテッドランクより構築のランクが低い場合に構築ランクへ合わせようと表示が変更されてしまうのだと思います。
    混乱してしまうためバグの修正をお願い致します。

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Brokkos Interaction with Nissa

    When mutating on a 0/0 Elemental Land with 3 +1/+1 counters on it created by Nissa Who Shakes the World, Brokkos, Apex of Forever turns into a 0/0, even though he mutates on top. He should be a 6/6 with 3 +1/+1 counters.

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Sudden Defeat

    I was playing an opponent in Standard magic event and was already 1 win 0 loss against him. I controlled the game and when I played Ashiok (which in a controlled board state, against an opponent without resources, was very likely to win the game) the DEFEAT message suddenly appeared on my screen. It really looks like a hack since it would be a very big coincidence to instantly lose the game exactly at the moment I was going to win. I ended up losing the game and getting disqualified from the event (1 loss allowed only).

    25 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Go For Blood with First Strike

    Prickly Marmoset fights Frenzied Raptor with 'Go For Blood'

    They both die. Shouldn't First-Strike keep Marmoset alive?

    12 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. プレイ戦でランク降下

    通常のプレイ戦でランク変動が発生
    通常のプレイ戦で勝利後にランクが下がる事象が発生
    実際に下がったかどうかは確認していなかったため不明

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. The whole ranking is buggy

    Hey,
    if I loose a game in ranking mode, levels are decreased. If I win a game in ranking mode, I don't get levels. So, this is a one way ticket to the bottom! I get infuriated playing MtGA these days, and believe it or not... I use this +3/+2 on you guys if the question comes up!

    Please see attached the Log-File!

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Can't Gain Rank in Traditional

    This is game breaking to me. I can't get to mythic because I can't play traditional and Bo1 ranked plays you against similar matchups.

    I just won 2-0 in traditional and I didn't gain two, let alone one, rank. Currently at Diamond 3.2.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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