MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. shefet dunes

    I had a shefet dunes, two islands, a plains and a swamp in play and I attempted to cast an Oketra's Attendant which cost 3WW. It would not allow me to cast it but would allow me cycle for 2. I clicked the Shefet dunes and paid one life to add white mana. I still could not cast the attendant so I just cycled it.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  2. Gate to the Afterlife didn't activate with 6 cards in graveyard

    i had 6 creatures in my graveyard (temmet, 2 horror of the broken lands, 2 oketra's attendants, and a pitiless vizier.) gate to the afterlife still didn't activate, resulting in my 3rd game loss.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  3. skeleton of the bone

    During the match at the MTG Arena, when I cast the skeleton of the bone mound as a transformation, the card at the top of my graveyard was automatically selected (the text says the target permanent, You cannot select the target here). I would appreciate it if you could answer whether this behavior is correct or the text is correct.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  4. Searing Barrage

    I played quick draft (Throne of Eldraine).

    Enemy player cast the Searing Barrage, I received 3 damages.
    But he don't have 3 manas of mountain.

    The most recent occurrence is 28/08/2020.

    I want you to compensate.
    Thank you.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. Banned Cards Standard

    I played a Standart Constructed Event today. One of my opponents played the Cards "Wilderness Reclamation" and "Growth Spiral" - which are banned.

    4 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. Unresolved planeswalker target causes loss of loyalty

    Targeting one of my creatures w/ planeswalker to place counter, opponent nukes critter before counter is placed, so ability is unresolved. Planeswalker is debited loyalty point anyway, which is wrong. Wouldn't have changed anything, but it is the principle of the thing.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. Terror of the peaks with Genesis Ultimatum

    When I cast Genesis Ultimatum.
    There are 2 Terror of the peaks and a Gilded Goose.
    ETB of Terror triggered 0, 0, 5 and 5.
    I can't see which trigger is 5.
    Please display damage counts.
    Thank you.

    3 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. Thievess Guild Enforcer "Flash" does not work

    It cannot attack the turn it's played.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. Approach of the 2nd sun casted two times, not winning

    I casted Approach of the 2nd Sun two times during the game, and I didn't win it when nothing prevented me to !

    5 votes

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    3 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. Liliana's Standard Bearer

    Flash does not work.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. 2x God-Pharaos Gift

    Both gifts were able to choose the same Card (Hoof) in his graveyard. This should not be possible since the cost require exiling the card so its not a legal target anymore

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. Emergency Powers STILL doesn't let the opponent draw 7 cards

    Emergency Powers is still bugged where it won't let the opponent draw 7 cards. It did have me draw one card, I did read in another thread that it wasn't allowing them to draw any. The log is attached below, I was playing Brawl and the person I was playing against just kept on going just like everyone else has said. Change the card phrasing, or fix the mechanic. Please.

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. I can click in me creature to do orders

    I have a table full of creatures them cast a krenko, he was very close to the space of the pet of my opponent, the pet (the new dog) has vanished and I can click krenko in any way to use his ability. My other creatures are normal. I used space to attack with all my creatures and only krenko was unnable to click to no declare as attacker.
    After the attacks and krenko died the pet of my opponent has returned.

    1 vote

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    4 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  14. Game crashes when I am about to win a draft game, give me back my 750 gems

    Game crashes when I am about to win a draft game twice in a row. Give me back my gems. This i s rediculous. Why does it only crash when I have gems invested into a game.

    2 votes

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    2 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  15. You have lost your connection to the server

    I enter my email and passwored and instead of log in the game shows me an error message saying You have lost your connection to the server.

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  16. Opponent played cards while not their turn

    I was playing a match. All was well then all of a sudden during my turn, opponent dropped a land card and activated their planeswalker ability. It was still my turn and I never pushed it to that player. Either lag or bug or a cheat. Not sure but would like to know what the heck happened.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. no warning for enchanting opponent's creature with tall as a beanstalk

    during Throne of Eldraine draft, I meant to kill one of my opponent's creatures with a 5 CMC black instant, but instead accidentally dragged out a Tall as a Beanstalk out of my hand, and enchanted my opponent's creature with it. (I lost the game because of that!). mtga did not ask "Are you Sure?" as it usually does when you are about to target an opponent's creature with a spell that is typically beneficial.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. Naga Oracle Display

    Lost a game in event due to naga oracle displaying cards in correctly. Asked me to put the cards back in order on top of my deck but visually showed them under my deck so I put the card I wanted to draw next turn closer to the top of my deck and drew them in opposite order.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  19. Black Screen

    Game client updated this evening, hoping the issue of black screen would be fixed. Nope, now it's worse. Every 2nd or 3rd game, it just black screens and I'm unable to play. I've been trying to do one daily quest, and I can't because I'm forced to concede so many of my games. Some help please? I'm getting REALLY frustrated.

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  20. savage gorger don't have +1/+1 even if three underworld dreams are activated and doing damages

    Some cards must be banned but I can't remember the names.
    this legendary Ugin that messes up all the cards with less converted mana
    and this card that animates all the cards from graveyard PLUS their original effects that is non sense and unfair.

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
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