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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
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Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13503 results found

  1. Sideboard not appearing completely (5 visible cards ? ) in deck editor

    Sideboard not appearing completely (5 visible cards ? ) in deck editor since the release of Outlaws of Thunder Junction.

    Version is :
    2024.36.0.5576.1062784

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. データ更新エラー

    アップデート後データ更新エラーと出て起動できない

    1 vote

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  3. Product Suggesstion

    Concerning the OTJ release on IOS. If you have multiple mercenary tokens, it's impossible to target one with another. Always targets the one you are tapping

    3 votes

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  4. sealed

    i was palying sealed my 4 game of (OJT) and my oponent attack me with gitrog deside to block because he saddled a creature with it i block it with 2 creature 4/4 and when that make the dmg the gitrog donta make me any point of dmg and iqual resolve its ability like doesnt matter and make me lost the game 1-2

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Matchmaking for Quick Draft LCI broken, never find a match

    Quick draft matchmaking is taking forever, I never find a match. This started today after the update and release of Outlaws of Thunder Junction. I attached screen shots showing I waited more than nine minutes and counting.

    11 votes

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  6. plotted card disappeared

    Try to plot Sheriff of Safe Passage
    Selection screen shows up with two choices but cannot select either got stuck
    Timed out then Sheriff of Safe Passage disappeared

    2 votes

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  7. stuck in game

    Middle of my turn, beginning of my attacking phase, I chose my creature and chose the opponent to attack, and the game got stuck. It won't attack or progress, keeps asking to "choose attackers" and won't let me click on anyone or anything. "Next" button is also not available.

    This is on Windows 10 app.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Calamity, Galloping Inferno saddle token trigger bug (when attacking a player defending a battle or planeswalker)

    As the title says, Calamity, Galloping Inferno on creates one token copy when attacking a player defending a battle (or attacking a player that controls a Planeswalker, according to mja16777216#38339).

    This bug is repeatable easily against Sparky. The bug seems to occur as part of selecting targets for the new tokens. If no additional target is available, it functions as intended.

    This was on Arena on Windows.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Mystical Tether

    I am playing on PC. I had plotted a Mystical Tether off of a Create Your Own Luck. I was unable to cast Mystical Tether with flash on my opponent's turn. I had expected that I could cast it for the extra 2 to be able to remove an attacker.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. 大量破壊

    プレミアドラフトでピックし、デッキに入れるも使用出来なかった。

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Laughing jasper, initiates timer on exiled cards

    When playing laughing jasper and etrata I was able to exile 5+ cards from my opponents deck. When trying to play one of those cards, it initiated my timer even though there was no further action for me to take. It didn't use my mana or anything like that but I wasn't prompted to tap for mana either

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Calamity, Galloping Inferno Triggers Incorrectly

    When attacking with Calamity, if only saddled with one creature he will only make one token copy. He should allow you to make two copies of the same saddled creature.

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. Can't progress in "Sparky's Challenge"

    New player here. Every time I beat Sparky in "Sparky's Challenge", I don't make any progress in this quest - I don't get any rewards and I'm still stuck on "0/1 Win". I've used two different decks and beaten her four times now. If this is user error on my part, please tell me how to progress in this quest - thanks!

    1 vote

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  14. 1 vote

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  15. Quick draft Matchmaking issue (outlaws thunder junction post update)

    My quick draft for rivals of ixalan cannot find any matches. It was working this morning prior to the OTJ update, but now it cannot find a match.
    I waited for 10 mins and nothing fired.

    Info on my end:
    I'm on android.
    My Internet is working.
    I have uninstalled and reinstalled MTGA.
    I have closed and force stopped the app and still nothing.
    And the matchmaking in the jumpin midweek magic works.

    So what's wrong with quick draft?

    14 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  16. Plotting Sound Effect bugged

    Plotting sound effect will not go away. (MTGA, Tablet)
    When I plotted, then cast Sheriff of Safe Passage, I noticed that the sound effect from when it was plotted would persist. This is also true when I cast the spell normally, without ploting beforehand.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Defabricate still doesn't trigger Baral, Chief of Compliance

    Defabricate has, for months, not caused Baral, Chief of Compliance to trigger when countering a spell. This still doesn't work.

    1 vote

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  18. Calamity, Galloping Inferno saddle triggers

    I saddled [Calamity, Galloping Inferno] with [Prickly Pair] and attacked an enemy planeswalker.

    See portions of the log around 4:46:17 PM (gameStateId 346-359):

    [137905] [UnityCrossThreadLogger]4/16/2024 4:46:17 PM: K74UNEOZYZC7VGWRSOXZWT42MM to Match: ClientToMatchServiceMessageType_ClientToGREMessage
    {
      "requestId": 197,
      "clientToMatchServiceMessageType": "ClientToMatchServiceMessageType_ClientToGREMessage",
      "timestamp": "638488971777989364",
      "transactionId": "4e36666e-8624-4e8b-98b7-e84c8d546408",
    

    The correct behavior is for two token copies ("Repeat this process once") of [Prickly Pair] to ETB tapped and attacking, and for two mercenary tokens to be created as the token copies' ETB triggers resolve. That didn't happen.

    Instead, only one token copy (instanceId 308) was created. Thus, only one ETB trigger to create one red mercenary token (instanceId 312).

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. Game crashes

    Game crashes every time either I or opponent crew a vehicle or saddle a mount post OTJ launch. The attached log was against Sparky, but this was happening for MWM also.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Rush of dread

    New card rush of dread cannot be cast due to some bug.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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