MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. poison counter for the other player > 12 but game lost for me ??

    I lost the game, but the other player was having 12 poisons token thanks to my fynn. !!??
    no specific context might explain this here

    The game shall have been wone by me, as soon as 10 poison counter received on the other side, isn' t ?

    1 vote

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  2. opponent attacked during too many triggers

    Too many triggers from scute swarm ate my rope even though I had nothing holding priority and opponent somehow got to attack with triggers on the stack.

    Lost because I couldn't respond to attacks with blocks, despite being in a position to eventually win with opponent at 10 cards left and all damage reduced by 1.

    1 vote

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  3. bronze tier 0

    My standard rank is stuck at Bronze tier 0. It won't go up even though I have won a ton. Please help me fix

    1 vote

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  4. 1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  5. iPad can’t activate planeswalker

    Played out a planeswalker and couldn’t “touch” the screen on my iPad to activate the ability. Playing on newest gen iPad. Seems to happen more often with this last update. I could touch and activate cards right below onyx but couldn’t touch Onyx.

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  6. マスタリー

    マスタリーレベル20のワイルドカードが貰えていません
    あといまだにランクが0から上がりません

    2 votes

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  7. プレミアドラフトのマッチングが始まらない。

    windows版にて、プレミアドラフトのマッチングが「対戦相手を待っています」のまま何分経っても開始しない。
    アプリを再起動したがさらに15分経っても開始されず、再び再起動したら敗北扱いになっていた。
    返金を求めます。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  8. マリガン

    マリガンバグ

    ゲーム開始時に初期手札からマリガンを選択したが、シャッフルの音がするのみでマリガンが行われず7枚キープのままゲームが開始した。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  9. Hows this work??

    So I built a new deck, never ran against a deck like it ever before. The first time I play it I play against a deck with the 1 card in all of magic that counters this combo, didn't even know this card exists and I've never run against a deck like it either. Ironic how that happens, I've never even seen anyone play this card before, it's so obscure and useless against everything except this deck I built yet that's the deck I play against the vary first time I run that deck, tell me that is random and…

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  10. アールンドの天啓が使用できないバグについて

    ランクマッチでのプレイ中、自分のターンにアールンドの天啓を預言をし同じターン中に使用しようとした所、何故か使用出来ませんでした。
    多大なストレスを感じたのでゴールドでの補填を求めます。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  11. Player refuses to play when he loses and timer doesn't run out

    Player Nekophiliac refuses to play further when he has almost lost when finally his timer runs out and I launched my attack which would end him he doesn't want to click the button and his timer won't run out. Players like this should be banned!!!

    2 votes

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  12. カウンタの不具合

    19:40〜43頃、+1/+1カウンタが乗らないという不具合がありました。
    調査およびそれに対しての対応をお願いします。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  13. デッキ選択バグ

    カラーチャレンジに置いて、デッキ選択をしても、選択して下さいをループし、先に進めない。

    1 vote

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  14. 1 vote

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  15. lose

    game crash 0t kill game lose lose2000g

    1 vote

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  16. 相手のコントロールしているクリーチャーに関して

    メタゲームチャレンジ中、対戦相手のコントロールしている輝かしい戦士、エーデリンに対して除去呪文の対象に選ぶことが出来ず、また輝かしい戦士、エーデリンが戦闘に参加していない(ブロック指定出来ない)にも関わらず、攻撃しており一方的に攻撃が通る状態になる現象が発生。攻撃時のエフェクトも通常のものとは違っていた。
    貴重なゴールドを使っての参戦だったにも関わらず、どうすることも出来ず敗北。
    当たり前だが、呪禁を与えるような効果を持つクリーチャーは戦場にはおらず、そのような呪文も使われていない。
    至急エラーの改善と、このエラーの分の補填をして頂きたい。

    1 vote

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    0 comments  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  17. ordric's

    Ordric's outrider not triggering. Hello played white a few times and have never seen Ordric outsider trigger. This has occured in at least 2 drafts now.

    2.PC
    3. It isn't triggering when my creatures die.
    4.it should trigger and allow me to set tokens

    1 vote

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    1 comment  ·  Gameplay  ·  Flag idea as inappropriate…  ·  Admin →
  18. new daily deck quest reward not working for months

    the quest timer for a new deck has been stuck for months. i would like some sort of fix for this because it is hurting other players with their over all card pool to choose from. it would be nice if those of us affected by this were some how compensated in some way seeming as i do pay for in game content.

    1 vote

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  19. Gavony Dawnguard

    The cards in your hand are not revealed.
    This is not normal behavior.

    1 vote

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  20. 1 vote

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