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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16474 results found

  1. Snarling Wolf not a selectable object

    Snarling wolf is not a selectable object in any way. The card text does not state this. You cannot even tap on it to see the card face enlarged.

    1 vote

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  2. Liberator, Urza's Battlethopter Bug

    Liberator, Urza's Battlethopter allows you to cast Koilos Roc with flash despite Koilos Roc not being an artifact or colorless. Perhaps due to the Roc creating an artifact token?

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Mishra, Tamer of Mak Fawa not warding Precursor Golem tokens

    Opponent casting "Disenchant" on "Precursor Golem" while that player controlling "Mishra, Tamer of Mak Fawa" only had to pay ward once to destroy all 3 golems that became targets.

    Expected copies to trigger ward but it seems MTGA is not handling Precursor Golem triggered spell copies' controller correctly.

    Gatherer has the ruling "The controller of the spell that caused Precursor Golem's second ability to trigger also controls all the copies."

    1 vote

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  4. Ravnica table has flawed graphics

    Since the Brothers War update, the Ravnica table has missing buildings in the top right. A bright magenta background appears where they used to be. I seem to get stuck playing on it more than any other table, which is extremely annoying.

    1 vote

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  5. Mac OS not displaying card names or power/toughness

    With the brothers war update on Mac OS, I haven't been able to see the names of cards or their power/toughness either in a match or deck builder.

    8 votes

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  6. Can't proceed with the game

    After the last update on November 16th 2022, i am unable to proceed with the game after the initial screen. I have tried to delete cache and data from my mobile and even uninstall and install the application again.
    I am using Google Pixel 7 Pro and Android version 13. With OnePlus 7 Pro and connected to the same network i am able to proceed with the game play.
    In the attachment you can see the screen shot of the error

    1 vote

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  7. Battery drain iOS

    Latest iOS release, iPhone 13 Pro Max battery drain is significant, device gets very, very hot. Uninstalled until patched.

    14 votes

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  8. Dead Man's Chest is never being drawn in Historic Brawl

    I recently added Dead Man's Chest to some brawl decks. I've now played 65 historic brawl games, using two different commanders, some involving 20+ turns and multiple mulligans, and in all that time I have only drawn or had milled or exiled "Dead Man's Chest" twice (once during an opening draw I had to mulligan). In a few of these games I went through 50+ cards of my decks thanks to milling and exiling effects.

    This is not just statistically improbable, it is impossible. Clearly, there is something wrong with this card that is preventing it from appearing in games.

    2 votes

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  9. Incorrect rules interactions

    Hello how are you? I was playing with my history deck in ranked. A lifegain mono white. I had my Healer's Hawk in play with two sentinel eyes on it and the opponent played me a fading hope. However I had in my hand a Karametra's Blessing and mana to cast it. My opponent had a Ledger Shredder and a Dragons Rage Channeler on the table and cast fading hope on my hawk. However, a bug occurred and despite having the mana available I couldn't cast Karametra's Blessing to protect it, so it returned Healer's Hawk to my hand, and…

    1 vote

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  10. Broken Card interaction with Phyrexian Dragon Engine

    I brought Phyrexian Dragon Engine to the battlefield from my graveyard using Rivaz of the Claw. And Phyrexian Dragon Engine's EtB didn't trigger. Phyrexian Dragon Engine says that when it enters the battlefield from your graveyard, you can discard you hand and draw three. I brought it to the battlefield using Rivaz of the Claw's "Once during each of your turns, you may cast a Dragon creature spell from your graveyard." Phyrexian Dragon Engine was brought to the graveyard and nothing happed. It did not give me the option to discard and draw three.
    This happened on PC

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Powerstone Targetting

    Hello, I recently had a game where my opponent sacrificed their haywire mite to destroy one of my two powerstones. When I tried to use my creature to sacrifice it in response I had no clear indication of which powerstone it was targeting. I tried to sacrifice it in response but chose the wrong one and as a result both stones were destroyed.

    0 votes

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  12. Tutorial Duel Bug - unable to play cards

    At undetermined moments while playing the tutorial duels I suddenly become unable to play a card. The sound effects that would normally play when when tapping or swiping on the touch screen persist, though nothing on screen will actually happen, making it impossible to continue playing. This does not appear to affect anything else other than the bottom-center of the screen, where my hand is located.

    108 votes

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    58 comments  ·  Gameplay  ·  Admin →
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  13. Vesuvian Duplimacy + aether channeler = Splitsecond bug - you are not allowed to play counter spells on the the duplicate ability

    If you use the effect of Vesuvian Duplimacy on aether channeler, you activate automaticly the Splitsecond bug: You are not allowed to play counter spells on the abilitys after duplicate. Log attached:
    aether channeler wanted to give my creature back to my hand, i wanted to counter with 1 of 3 hexproof spells, but splitsecond didn't allow me to cast any spells and send creature back to my hand. And not just one time, each round - I had enough mana and all, but I wasn't allowed to react at all.

    1 vote

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  14. Consistent crash after BRO update

    Game crashing on finding match after BRO update, crashes again upon trying to re-enter. Keeps crashing until match is over. Noticed high memory usage and app not responding during initial crash. Windows 10.

    6 votes

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  15. Everything is crashing in m1 mac

    So this is a big stupid but after the brothers war update heres what happens:

    1- the game crashes constantly when looking for a match.
    2- even if it finds a match i am locked and i cant put cards down, somehow i managed to put a land down but it didnt allow me to play the cards even though i had mana for it.
    3- the game just lost connection, i logged in my phone to finish the match and the match was forfeit and i lost a draft game.

    This is just unacceptable i lost a match due…

    2 votes

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  16. Can't start Arena

    Can't get to the main screen.

    [235] [UnityCrossThreadLogger]Loading SqlLocalizationManager from file: C:/Program Files/Wizards of the Coast/MTGA/MTGAData\Downloads\Raw\RawClientLocalizationd4e9e287cea68e3858b73dc39fbbc0f0.mtga {}
    [257] SqliteException: SQLite Error 26: 'file is not a database'.
    Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRC (System.Int32 rc, SQLitePCL.sqlite3 db) (at <20745a689b9c466184d9e839084db292>:0)
    Microsoft.Data.Sqlite.SqliteCommand+<PrepareAndEnumerateStatements>d
    64.MoveNext () (at <20745a689b9c466184d9e839084db292>:0)
    Microsoft.Data.Sqlite.SqliteCommand.Prepare () (at <20745a689b9c466184d9e839084db292>:0)
    Wotc.Mtga.Extensions.SqlHelperExtensions.CheckedPrepare (Microsoft.Data.Sqlite.SqliteCommand command, Wizards.Mtga.IBILogger biLogger) (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wotc.Mtga.Cards.ArtCrops.SqlArtCropProvider..ctor (System.String dbPath, Wizards.Mtga.IBILogger biLogger, Wotc.Mtga.Loc.CachingPatterns.ICachingPattern2[TKey,TValue] formatsCache, Wotc.Mtga.Loc.CachingPatterns.ICachingPattern2[TKey,TValue] cropsCache) (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wotc.Mtga.Cards.ArtCrops.ArtCropDatabaseUtils.LoadProviderFromSql (Wizards.Mtga.IBILogger biLogger) (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wotc.Mtga.Cards.ArtCrops.ArtCropDatabaseUtils.LoadBestProvider (Wizards.Mtga.IBILogger biLogger) (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Core.Shared.Code.ServiceFactories.CardMaterialBuilderFactory.Create () (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wizards.Mtga.Pantry.getT (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wizards.Mtga.Pantry.Get[T] (Wizards.Mtga.Pantry+Scope scope) (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Core.Shared.Code.ServiceFactories.CardViewBuilderFactory.Create () (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wizards.Mtga.Pantry.getT (at <72b6b0fc913146eb986fff1abbc87789>:0)
    Wizards.Mtga.Pantry.Get[T] (Wizards.Mtga.Pantry+Scope scope)

    1 vote

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  17. Touch the spirit realm + Kami of Transmutation

    Bug in which if Touch the Spirit Real can exile itself due to being an artifact (with Kami of Transmutation for example), then it will not return to the battlefield.

    3 votes

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  18. Boulderbranch lifegain bug with multiverse

    BUG

    [Boulderbranch Golem] not gaining life when cast with [One with the Multiverse] 0 mana value alternate casting cost

    1 vote

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  19. Labels are not displayed

    With the "War of the Brothers" update, card names, types, and power/stamina counters are no longer displayed. Neither does the player's life counter.
    Version 2022.21.0.4376.968255

    2 votes

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  20. Unable to float mana and respond to Ugin, the spirit Dragon.

    Opponent cast Ugin, the Spirit Dragon.
    My opponent was allowed to -2 Ugin to wipe my board and the game DID NOT pause to allow me to float mana from Llanowar Elves.
    My creature did not have summoning sickness, priority was skipped and I was not allowed to float the mana.
    This cost me the game as it was the 4th mana I needed to cast Collected Company.
    I'm playing on Windows 11 and this was during a 1v1 Explorer game.

    1 vote

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