MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16484 results found
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Kaya's ghostform failure
Adding to the reports. Kaya's Ghostform is currently not working at all. Had my commander exiled with Etrata with the ghostform attached. It didn't trigger. Please fix this.
35 votes -
Kaya's Ghostform vs Prism Realm
Kaya's Ghostform did not trigger when Prism Realm exiled the creature it was attached to.
22 votes -
Game froze when opponent's timer ran out
Stuck in Time-Out
Opponent is attacked and not reacting. Time out is stuck. Nothing happens
89 votes -
Game got stuck after opponent timed out
Opponent not losing game after timing out. I'm playing a game in traditional draft and my opponent decided to quit mid game (before losing). Captured the log. Don't want to concede because then I might lose the match.
39 votes -
Kaya's Ghostform Not Working As Intended. MAJOR BUG!
Kaya's Ghostform was on Eidolon of Hate. Opponent had Leyline of the Void and then played Legions End. Eidolon did not return like it should have.
16 votes -
Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile
Kaya's Ghostform vs Glass Casket - Creature Didn't Return Upon Exile
Murderous Rider had Kaya's Ghostform attached but when exiled by Glass Casket Murderous Rider did not go back to my battlefield.
JackTupp is my screen name. Forget opponent. Match was approximately 8:30 PM EST.
26 votes -
Banned card played in standard que
I was playing a standard que a few minutes ago, and my opponent played field of the dead. I do now know how they did so, but to the extent of my knowledge that card is banned and should not be played.
I have attached the log report an a picture of the field in question, and would like to request a refund of the standard event.
11 votes -
Conclave Tribunal exile Setessan Champion but creature had Kayas Ghostform and it didnt return from exile
Conclave Tribunal exile Setessan Champion but creature had Kayas Ghostform and it didnt return from exile
27 votes -
Card image stuck on screen
I got a card stuck on the screen somehow. I think I was trying to zoom in on an opponent's Pharika's Spawn while it went into exile from my Banishing Light. The image of Pharika's Spawn stayed huge in the center of the screen, covering up the rest of the field, for the rest of the game
33 votes -
Kaya's ghost Form bug
Kaya's ghost form did not return my creature to the battlefield after the creature was targeted with eat to extinction. This seems to be a bug from the latest update.
63 votes -
Frozen timer
Opponent's timer ran out when he was about to loose, but turn did not go to me next. Timer just ran out and stayed frozen.
106 votes -
Hydra's Growth not working
Attached Hydra's Growth to a creature - It didn't add the counter when it came in as it should. (The creature had a counter on it already). Each turn, the trigger came up to double counters, but the number of counters then didn't increase at all.
7 votes -
land can't be used
I played a basic land and the land just stood on the battlefield but couldn't be used. It was more pronounced than the other lands. That prevented me from playing more expensive spells and I ended up losing that particular game.
17 votes -
Ranked points missing
Hi. I played two ranked games recently and I won. But they didn't give me the score in my profile. It's totally bugged. I want it back pls
13 votes -
Sudden defeat
I was playing THEROS Beyond Death Ranked Draft and both players had enough life, but when I clicked "My Turn", the Defeat message suddenly appeared. Since it was the third defeat in the draft, my draft ended there.
Can I get the gem back?65 votes -
timer frozen
Opponent's timer ran out after his first turn but turn did not go to me next. Timer just ran out and stayed frozen. Had to end the game.
118 votes -
Loss game without a loss condition
I am on my turn, with a lot of life, no possible condition to a lose game, attack and the game reproduce the animation of a loss game and appeared the message "defeated", like if I did concede game. But the only thing I did was declare attackers. 2 different times, on 2 different games, on 2 different situations. Both games on ranked.
39 votes -
Sudden Defeat
I was playing an opponent in Standard magic event and was already 1 win 0 loss against him. I controlled the game and when I played Ashiok (which in a controlled board state, against an opponent without resources, was very likely to win the game) the DEFEAT message suddenly appeared on my screen. It really looks like a hack since it would be a very big coincidence to instantly lose the game exactly at the moment I was going to win. I ended up losing the game and getting disqualified from the event (1 loss allowed only).
26 votes -
Counter target spell Instant cards doesent counter targeted spell
I was playing Ranked with my deck All Blue and in two ocations my cards that counter spells didnt counter at all. More over they trigger oddly: there were instants, and when i play them, they make me target the spell (that never happen before) and when i oddly target the image of the card that was visually blocked by my card and the legend <Are you sure you whant to target xx with xx?> (that never happen before) and i click YES; The spell was not countered that way and enters play and resolves. The cards i encounter this…
45 votes -
Game Skipped Main Phase 2
Mana and playable cards in hand, but turn ended/ phase 2 skipped despite this.
- Start Draft.
- Turn ended/ skipped main phase 2
38 votes
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