MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16493 results found
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Cards Disappeared
Hello,
Opened initial three packs of Brothers War and followed by a several more off of the Mastery Pass. I got several Mythics and rares. I logged out for several hours and when I returned to check out the new cards they were all missing. I now only have 2 rares and 1 mythic. I don't have a screenshot, this is the first time this has happened on my account. Any ideas or ways to bring back those cards?1 vote -
Bug on PC
When multiple options are given for casting a card (ex: casting with casualty, or kicker) on PC the game freezes and doesn't allow you to cast the spell or cancel the action giving you no choice but to concede. This makes the game totally unplayable on PC and is new as of 11/15 please fix ASAP
1 vote -
Trample damage distribution
When I tried to assign trample damage between a creature and the opponent in a sealed match of Brothers' War the game froze. When I had restarted (and the app needed an additional 14MB download, despite being up to date earlier) my match was lost. Playing on PC.
2 votes -
stuck in tutorial level 3
Playing tutotial level 3, vs the merfolks, I fet to turn 4 when the game tells me to use an enchant, however both creatures I have are already enchanted (one by me, one by opponent). Cannot get passed this in any way, tried multiple times.
3 votes -
Unearth Trigger is bugged
The game did not correctly create a delayed trigger for Unearth. I wanted to counter the at the end of turn trigger with Defabricate, but the trigger wasn't even created.
When Unearth creatures leave at the end of turn, they just go away, but that's not correct. A trigger should be created ... one that can be countered with cards like Defabricate.
1 vote -
iOS: Can’t listen to audio from other apps
- Set all audio levels to 0. Start playing a podcast from the iOS Podcast app. Launch MTG: Arena. Audio should stop. Go into control center without leaving the app and start the podcast (audio media) again. Close control center. Audio should stop.
- iOS
- I used to be able to listen to audio from other apps while playing. When I would launch MTG: Arena it would stop but I could start it playing again while the initial scene was loading and it would be fine.
- I’d like to mute in-game sounds and not have the app interfere (takeover) audio for the…
20 votes -
Confront the assault
Confront the Assault not working in the Nicol Bolas encounter.
3 votes -
Unable to submit deck errors after brothers war update
Unable to play any mode after 2022.21.0.1644 update on Android. I only receive unable to submit deck errors then disconnect errors.
Have tried un/reinstalling, same behavior.30 votes -
Bug during Brother's War Draft
The bug happens when Fallaji Archaeologist gets a counter. Everything ends up garbled together on the screen and it's impossible to play. Can't complete the draft with this deck.
1 vote -
Event ended even though I won
I just experienced a bug where I won my sealed game (opponent conceded) but my run ended as though I had lost.
6 votes -
Players with Hexproof Bug or can someone explain?
I don't know if this is a bug or I just don't properly understand hexproof.
When I, as a player, have hexproof, I thought I could not be targeted. But, I keep getting hit by opponents who have red cards that can be tapped to do one point of damage to opponent or planeswalker. Does this not count as targeting? And would liliana be able to force me to sacrifice a creature even if I have hexproof as a player?2 votes -
Inconsistency with timing prompts
There "seems" to be an inconsistency with the timing prompts.
I am often holding a green card that makes a target permanent hexproof.
Sometimes, when my opponent is targeting my permanent, I am given a prompt / an arrow that shows they are trying to target which permanent and I am given an opportunity to cast the instant that protects one target permanent. But, I was just playing an opponent who cast Ugin. I was prompted to allow entering it to the battlefield to resolve but no arrow saying he was targeting a permanent. Then, when I let it resolve,…1 vote -
Game freezes
While resolving a spell, after I made the choice necessary the game just freezes. After a while the rope comes up and runs through, I lose one of the time extensions and then nothing else happens. No new rope, no further resolving of the spell.
Neither conceding works, nor am I able to get the game to proceed by anything else (enter/space key, whatever)Platform: PC
6 votes -
Pre-release packs not unlocking
I put in a few codes for pre-release BRO packs. 1 of the codes said already used, which kinda sucks because I just opened it and there's nothing I can do. The big problem is the code that did work is not unlocking, yet I can still get packs from the store. See pic.
5 votes -
Cant play lands
I cant play lands when im playing against calubi in the tutorial… i Can cast 4 White lands but when i try to cast the 5’th land it just glows. I cant select it or anything… then i cannot end turn or anything because the tutorial wants me to play that land… please fix this
15 votes -
Screen resolution changes on its own
i use a 4k monitor, but the game runs terribly at this resolution on my computer. i run the game at 1920x1080 in full screen mode. however the game will randomly change the resolution back to 3840x2160. i just want the game to stay at 1920x1080 when i set it to that. i dont understand why it randomly tries to choose what it thinks is the best resolution on its own. ive been in software development for 20 years, and ive never seen an application that just overrides display resolution on its own whenever it wants to. this bug has…
1 vote -
Mastery tree locked at level 44
My mastery level mysteriously disappeared after my last vid Tory. I was at level 44. Now the mastery tree shows a “0” with a lock. What gives?
1 vote -
The bug keeps cards in the stack pile and doesn't active them
The bug is that whatever instants used during a match gets stuck in the stack pile and doesn't active and the card sits there in the stack pile.
2 votes -
Bug
During a game, i lost connection, and when I reconnect a creature that was put in the graveyard appeared in the battlefield until the end of the game.
Visually the graveyard was empty but when I would hover the deck, it showed that the graveyard had one card.1 vote -
Disinformation Campaign Does Not Trigger When Surveiling
I was really excited to play disinformation campaign in explorer after learning that a bunch of arena cards were getting surveil added to them according to this article: https://magic.wizards.com/en/news/announcements/oracle-changes-2022-10-18
However, I was disappointed to discover that existing surveil cards such as disinformation campaign fail to trigger off of these new cards, which include consider, search for azcanta, eat to extinction, and several others. Please fix this issue so my disinformation campaign deck can finally work!Steps to reproduce:
Cast disinformation campaign
Cast consider (or any of the new surveil cards)
Disinformation campaign should return to hand but it doesn't1 vote
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