MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16409 results found
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5 votes
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Lost a step on my Constructed Rank after a victory
Won a match BO3 at 6:50a PT 9/18/20 at Gold Tier 3 and instead of gaining any steps in my tier, I lost a step after a victory.
135 votes -
Card bug : Valakut exploration don't deal the usual damage if the exiled card is a land
I play Valakut exploration, my opponent either .
I use landfall, the card remmoved from the game was an island, at the end of my turn, the island don't damage my opponent.
He du the same, get a spell and do the damage .3 votes -
Impossible to play in second main phase
During my sealed, after my combat phase, it was impossible for me to cast a spell. And the game was stopped on my phase. I was forced to exit the game. Fortunatly I don't lose the game (was at 4W/2L) but I don't win it even if I was very closed of the win.
3 votes -
brazen borrower
Brazen Borrower could not target glorious anthem in a standard match. My opponent had some tokens, Basri Ket, Hushbringer out. I couldn't bounce the anthem and I lost the match because of it.
5 votes -
Win or Lose my rank goes down.
after the latest update my rank goes down win or lose in ranked play. and in unranked play it does the same thing i lose rank
36 votes -
I keep losing rank in unranked play. Whenever i win or lose
After the last update I keep losing rank in unranked play. Whenever i win or lose
48 votes -
juego partidas "No Clasificatorias" y gane o pierda la partida baja mi clasificacion
jugue un par de partidas clasificatorias normalmente y cuando quise jugar en partidas sin clasificar....
juego una partida "No Clasificatorias" que perdí y me bajo clasificación y luego jugué otra que gane y también bajo mi clasificación
es un doble error primero que el juego considera que estoy jugando clasificatorio (cuando me asegure de estar jugando en no clasificatorio, ademas que los nombres de los jugadores salen si la imagen de su respectiva clasificacion) y tambien esta filtrando mal los resultado de los match5 votes -
After a victory, I lost a bar in my rank standings instead of gaining one.
The person I played against conceded the match and it said victory but I still lost a bar in my rank progression.
36 votes -
Lost draft game on network error
Lost quick draft game when Arena disconnected on network error, then gave an "Asset error occurred" message on relogin, then I lost the game because of the relogin time :(
7 votes -
14 votes
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14 votes
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Can't declare blockers
When a computer player attached the game went into a state in which it is impossible for me to move forward. I am not allowed to declare blockers, and there is no way to resolve the attack. I cannot proceed so I am forced to forfeit the match.
9 votes -
Can't attack or block or select a certain cart on the enemy side or mine on a map where there is a pad for pets blocking card access
as the title states there is no way to easily or even at all in certain cases to block or select certain cards on the far right when there are many things in play on at lease 1 map where the pet pad blocks access. it is frustrating and i was unable to block a creature that was attacking a plainswalker of mine that i should be able to
2 votes -
30 votes
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No triggered abilities were working.
I have attached the log. I checked all the events. I had several cards with triggered abilities and none of them were activating my opponent had no cards which should've prevented them.
4 votes -
Blocker assignments not working
Assigning blockers simply does not work sometimes.
I say give up on the cute arrow lines: they disappear, blockers don't get assigned, mayhem.
I blame you.
9 votes -
3 votes
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did not receive the mythic rare card at Core 2021 Master Level 90
did not receive the mythic rare card at Core 2021 Master Level 90
6 votes -
Retrieving Endpoint File
Finished drafting was building my deck then got some kind of disconnection message. Went to restart game, but it won't open. It's stuck on "Retrieving endpoint file.." indefinitely.
Waited 10ish minutes retarted my computer and still no luck. Game was fine this morning.
7 votes
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