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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13868 results found

  1. Unable to play Demogorgon's Clutches

    I was waiting to play Demogorgon's Clutches. I noticed on turns before it would not highlight. When the moment came to play it it just would not highlight even with the necessary mana ready.

    PC
    The card did not play.
    I expect the cards to work how they are supposed to at crucial moments.

    On the next turn suddenly the card was playable again, after they had 1 in there hand.

    2 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. Lands not untapping

    1. Lost connection (during opponent's second main phase)
    2. Regained connection (for my turn)
    3. Lands did not untap
    4. Had no other play than to pass the turn
    5. Opponent played turn, passed
    6. My lands did not untap again so I had to Concede
    16 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Sideboard cards are incorrect in sideboard viewer

    After sideboarding in a best-of-3 match, when I select "view sideboard" in-game, my sideboard is incorrect; cards that are not in my sideboard (because I have sideboarded them in) are listed as being in my sideboard, and cards I have sideboarded out do not appear in my sideboard.

    Platform: Android
    Device: Samsung Galaxy S10e
    OS Version: Latest available

    27 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Cannot select card from Arcane Investigator after viewing battlefield

    1. Activate arcane investigator's ability and rolled more than 10
    2. I am shown the 3 cards from my library
    3. I inspect my graveyard
    4. I closed the graveyard inspection and I cannot select the 3 cards from arcane investigator anymore
    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. 3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. deathtouch + "deals damage equal to creature's power" is broken

    I've now played 3 games against decks using this exploit, which is not (I believe) cards as intended.

    Effects that read "deals damage equal to creature's power" like Ram Through and Devouring Tendrils should NOT read for the player's creature's deathtouch, it should just deal damage equal to the number in the box.

    deathtouch + "deals damage equal to creature's power" is broken.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. Volos, Guide to Monsters

    Volos, Guide to Monsters does not trigger for what seems like half the creatures I played. Eccentric Apprenice, Circle of the Moon Druid for sure, but could not tell if it was every other creature or just those two. Three games in draft played where this bug came up several times in various situations. Was consistent for Eccentric and Circle, not sure if Scion of Stygia is also in the mix.

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Casting Embereth Paladin with all red mana, it does not get its adamant effect

    In my mono-red deck I cast Embereth Paladin with its adamant cost but he did not enter with a +1/+1 counter like he should. I think the code for handling adamant effects is bugged.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Reaper's Talisman/Light of Promise Interaction

    I equipped both the enchantment Light of Promise and the new artifact Reaper's Talisman in that order onto my creature, Vito, Thorn of the Dusk Rose. I attacked alone with it, which triggered the Reaper's Talisman effect, hurting my opponent for 2 damage and healing myself for 2 damage, but the healing did not trigger Light of Promise, which should have given my creature two +1/+1 counters because of the healing from Reaper's Talisman. Unfortunately, the end result ended up losing me the game immediately after, so I wasn't quick enough to get a screenshot of it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Volo

    Volo not copying Creature Cards when casting creature spells in Premier Draft.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Reaper's Talisman/Spare Dagger interaction

    Had a vanilla creature with Spare Dagger and Reaper's talisman. Attacked, sacrificed Spare Dagger targeting a 3/3, and the deathtouch from Reaper's Talisman did not kill the creature. If it's a matter of properly ordering the triggers, they should be ordered to the attacker's benefit if we are unable to arrange the triggers ourselves. Lost a bo3 draft match due to this.

    12 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  12. creatures wont untap

    1. while playing the Life Skills deck in a regular game, my creatures would not untap consistently
    2. Playing on an HP Laptop
    3. i could attack with my creatures once, but they were not untapping on my upkeep. i was playing against a black deck that never tapped one of my creatures.
    4. me creatures should have untapped at my upkeep
    5. no video captured that i know of
    6. no workaround i could figure out

    i am not sure if this could have been caused by the poor internet connection i have. but i feel like even a bad connection should have allowed my…

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Dungeon dissapeared from Venture screen

    Hi, I am experiencing the bug described below. The OS is mac. Screenshots attached.

    1) I equipped Krydle of Baldur's gate with fly
    2) I dealt combat damage and the venture screen appeared.
    3) i checked the graveyard to decide where to venture to.
    4) Upon returning to the venture screen, the dungeon dissapeared. I could not make any selection and eventually the game timed out, resulting in a match loss.

    I wish to know also if I can get the gems for the event refunded (traditional draft). Thanks!

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. No option to not sacrifice treasures in order to pay for spells

    Whenever I had Kalain, Reclusive Painter on the battlefield I could not choose to play creatures without paying with treasures. I had 5 regular mana lands and 2 treasures and no matter how I tapped for mana the game would not let me play Goldspan Dragon without sacrificing both treasures.

    9 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  15. no block function

    please for the love of god give us a block player option. sick of all the non-players and auto quitters im getting matched with. it wastes my time and gaming time.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Waiting For server -> No mana sped for spell and card locked on the screen

    Waiting For server -> No mana sped for spell and card locked on the screen

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. venture into the dungeon browser

    While venturing into the dungeon on arena playing sealed, I clicked view battlefield. Then clicked view browser to go back and make selection for dungeon room and the browser was not visible. I could not make a selection. My game timed out and I received game loss. Is it possible to get my gems refunded?

    47 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  18. No New Dual Color Daily Quest Packs

    New new pack available. Before the update, I had unlocked 2 new dual color packs by doing the daily quest. Since the update on 7/8/2021, that function is no longer available.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Gold not awarded after leveling

    After winning a few games (standard, regular, etc) I have not received the gold from the games that I won or leveled up in for. Would appreciate assistance.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Can't activate Planeswalker abilities when opponent casts a spell

    Since the latest build was pushed to my Android, I can no longer trigger my Planeswalker's ability when an opponent casts a spell. Previously, I had access to Teferi, Master of Time's abilities, but now the spell cast by an opponent covers him up and I cannot activate his abilities.

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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