MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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14751 results found
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Sideboard Disappears
The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.
On PC
Create a traditional historic deck with full 15 card side board and categorize it as such
Friend challenge to Historic Tournament Match
Select the deck
Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited51 votes -
Goldspan Dragon Treasure Tokens
Guys, Ivé played two games when Goldspan Dragon was targeted by my opponent. In both of these games it generated a treasure token, which only produced one mana. I thought it was only a one time bug, but I´ve lost two matches on the ladder because of these problem
4 votes -
Friendly Brawl Match w/Companion Doesn't work
Friendly Brawl match loads forever when trying to friendly brawl with Keruga in companion zone. Games work fine if I unslot him. All cards are following his deck restriction.
20 votes -
Friends list
Friends list won't show my friends, I can't see chat messages and I can't accept challenges from them.
24 votes -
Ios constant freezes
Env: ios 14.4 on iphoneX
Steps to reproduce:
The freeze was encountered during gameplay(draft).
One time it was losing network connection and the other simply drag down the top pull down screen to see the time. Both times caused my device to freeze and forced reboot was needed.
Expected: gameplay runs normally, not freezing my deviceI encounter freezes during 2 of my premier drafts. While i know you guys are never going to compensate this, the freezes are extremely frustrating as it not only freezes the app but also my device and I have to force reboot to fix…
10 votes -
Arena Android App Not Able To Connect To Server
Android version of the game boots up ok, but can't seem to connect to the server. Already cleaned cache and reinstalled the app 2 times and it persists.
14 votes -
Game registered as loss that I actually won
I won a game by casting Crushing Disappointment with opponent on 1 life and me on 17 (I think - double digits anyway). Arena registered it as a loss. My 3rd loss as well so I couldn't play any more games with my draft deck!
System says "Sorry, we couldn't submit your request" so I'm trying without the game log now.
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Log20230704_172829.log 240 KB -
Untitled.png 3610 KB -
Log20230316_205830.log 14481 KB -
Magic The Gathering Arena 2023.03.06 - 15.42.16.03.DVR.mp4 46205 KB -
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Log20230306_153815.log 51 KB -
Player - Draft Loss.log 5598 KB -
draft-end-screen.jpg 1108 KB -
17-lands-statistics.jpg 137 KB -
Screenshot from 2023-01-25 08-20-33.png 120 KB -
608812FA-5838-48D4-8B2A-7716164410C6.png 8502 KB -
Screen Shot 2022-11-23 at 11.59.35 PM.png 817 KB -
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Screenshot_2022-09-25-17-12-04-956_com.wizards.mtga.jpg 1241 KB -
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Screenshot_20220213-124723_Magic.jpg 1331 KB -
Log20211226_235817.log 32290 KB -
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UTC_Log - 05-27-2021 02.58.29.log 273 KB -
UTC_Log - 05-17-2021 22.29.07.log 306 KB -
Log20210511_205841.log 142 KB -
Screenshot MTG.jpg 591 KB -
Log20210429_143345.log 7357 KB -
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Log20200920_230108.log 1823 KB -
bug.jpg 554 KB
452 votes -
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カード名を指定できない
シルバークイルの口封じを出したが検索してもあるはずのカードが出てこない。表示されているものを選択することでしカード名を指定できない。時間切れになってドラフトで使用できないカードを無理やり指定された。せめて、スタンダードで使用できるカードを優先的に選択できるようにすべきである。ドラフトなら同じエキスパンションのものを選択できるようにすべき。使用言語日本語。
以前、半年以上前魔術遠眼鏡をプレイしたときもそうだった。おそらく、カード名を指定するカードであれば起こる。それ以後使わないようにしていたが、実質使えないカードが有るのはおかしい。一時的に禁止カードにして補填するか、今すぐ直してほしい。5 votes -
Disconnect Draft Bug
I was in the middle of a match in a quick draft and it timed out from the server, but the game let me reconnect right away and start a new match.
I won the 2nd match, but it counted as loss for my draft.
There was no connection issues on my PC(which was evident from my ability to reconnect as soon as the timer went to zero)5 votes -
Cant select order to place cards on bottom of library
Before tainted pact was in the game it wasnt an issue but i couldnt place my thassas oracle on bottom when augur of bolas says "in any order" but i couldnt order it. it ciost me the game on ranked.
6 votes -
crashes when I’m playing iOS
Since game was released, my game crashes mid battle. I have a new generation iPad, so it’s not a performance issue. Thanks,
5 votes -
Friends list
Deleted my friends list and won’t show friend requests on iOS or allow me to send them
55 votes -
hand smoothing system
what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…
2 votes -
hand smoothing system
what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…
2 votes -
Can’t see sideboard in draft game
I can’t see my sideboard in draft mode. I will add a picture. IOS.
4 votes -
Can't drag cards for mulligan
Can't drag cards when mulligan. Sometimes the click registers, sometimes it doesn't. Sometimes I can get it done before I run out of time, sometimes I can't. Cost me a ranked game today.
3 votes -
Friends list broken, cannot challenge friend
Friend on iOS can add me as a friend but I disappear immediately, as if I'm offline. Earlier it just said he had no friends, which is rude
Anyways, we've tried direct challenge through friendslist with identical settings but it won't start. Just gives us cancel button
36 votes -
iPhone shows outdated client version after updateing
Every time you guys do an update I have do delete the game and redownload. I have an iPhone 10. That is fully updated. The error message is “outdated client version”
4 votes -
Economy - Expensive and Unfair
https://mtgrocks.com/mtg-content-creators-criticise-arena-economy/
This article articulates very well, the economy issue. I have spent more money on this game than any other ever, and I still feel wholly incomplete.
This, even compared to buying physical cards. At lest there I could trade.
WAY TOO EXPENSIVE WITH TOO FEW REWARDS!!!8 votes -
But with season rank tiers
It appears that the tier ranking issue is still occurring. I’m a macOS user and every time I rank up, it takes me back to silver one.... is there going to be a solution to this since it seems to be an issue since at least February. It really ruins the gameplay for players.
4 votes
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