MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16197 results found
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problem with lifegain/mass creature creation
I am playing with a deck using scute swarm and prosperous innkeeper , I had three timeouts stored , both decks were heavy on lifegain/creature creation. I created over 100 token creatures in a turn and lost because my timer started to empty little by little between the effects resolving. I think I probably would have won the game. it would be nice if the timer took a second before engaging between effects. I was not idling (which is the purpose of the timer) and I find it annoying that when you use a chain to create mass effects that…
2 votes -
Bug Brawl
Unfortunately I have been experiencing a bug related to the Brawl format on Arena for several days. When I invite a friend of mine to a brawl game, the system doesn't let me select a brawl deck but a 60-card deck which can be standard or historic. Please fix the bug that has been going on for days and is stressful especially for those types of players like me who take it as a fun to share with friends with a fun format like brawl
3 votes -
6 votes
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Enable banning players that abuse rope
Some players abuse the roping system, clearly to annoy the opponent. It's extremely detrimental to the experience and to the community. Yes, you can report players but frankly no one know if anything happens at all after that.
There should be a feature that if a player ropes every single priority more than 10 times on a game it allows you to ban that player so you don't ever play against that player again.
11 votes -
Loss suffered during matchmaking
I was in Quick Draft waiting for a game to match. The "cancel" button disappeared as if I had matched. I waited for about a minute, then the "cancel" button reappeared. I cancelled the matchmaker only to find out that a loss had been accrued to that Quick Draft. Can I get my gold/gems back for this?
13 votes -
Acerak the Archlich + Omniscience infinite loop?
I'm not sure what is being played that makes the dungeon never complete but my opponent can just keep playing Acerak forever. He keeps getting sent back to the opponents hand because a dungeon wasn't completed, but the opponent has completed it/looped it several times as evidenced by the tokens in his cycle. Eventually winning by the dungeon step of dealing 1 damage to me as he repeats it over and over again by endless free Acerak cast loops.
3 votes -
Brushfire elemental Dealt way too much damage to me
Brushfire elemental as a 3/3 alone dealt over 12 damage to me wtf wizards, fix your **** or my husband will, and he'll bill you the damages to boot
1 vote -
Can't Concede
I can't offer the opinions of others, but not being able to concede is absolutely ridiculous! You are effectively wasting my time by not allowing this. I don't care if my opponent wants to see his/her win. I don't want to have to sit and wait to start another game or to stop playing because of all of the horrible features you have put in the game that aren't there in table-top magic. You've already done enough to ruin the game, why push it?
10 votes -
Rank Bug
I am not gaining rank when I win games, but I am losing rank when I lose, the ranking system is completely broken. This seemed to start when I first played BO3 in Mythic, until then I had only been playing BO1 and everything seemed to be working as expected.
12 votes -
プレインズウォーカーにアタックするとフリーズする。
プレインズウォーカーにアタックしたらこの状態で止まり、手札ないしライブラリーからカードがプレイできない。攻撃や機動型能力はプレイできる。
3 votes -
Not earning XP for wins
So I bought the mastery pass thinking I would actually be able to unlock the whole thing by playing, but I'm not earning ANY XP for wins.
I managed to unlock a grand total of 1 level today and now I am getting 0 xp.
If this is not a bug I want my money back. Its either a bug or a scam. I'm hoping its a bug.
13 votes -
Land bug
Land I played wasn’t actually counted as played. The land was on the table but didn’t give any mana. So I wasn’t able to play spells I needed. After reloading app during the same match I found this land in my hand. Lost Premier draft game because of this :(
14 votes -
friend list stuck in "offline"
The friend list is grayed out and says I'm "offline" but there is no way to set it to "online."
4 votes -
Infinite Roping
About an hour ago I played against a player named JohnnyDepp.
After i played my Nicol Bolas on an empty board, they set full stops on every of my phases. I don't know, how they did that but the ropes kept expiring more than a dozen times without the player losing.4 votes -
Matchmaker
While I realize I'm far from the only one complaining about the matchmaking, I'm still utterly sick of being the butt of this particularly stupid joke. I am playing an Izzet Dragons deck in standard which, due to a lack of sweepers, was particularly vulnerable to mono white aggo. I accept that 25% loss rate and move on... except I'm matched against mono white far more than 25% of the time. Fine... I swap out single target removal for small creature sweepers and immediately stop seeing mono white entirely and suddenly see just as much mono green... the color best…
7 votes -
Gisa doesn’t work
So in the double feature decathlon sealed, I had a gisa out and they had dreadfeast demon and a few other creatures (non token). After sacrificing all their creatures, I got none back. This caused me to end up going through 11k coins and not even getting a token, which I would’ve if the game worked properly. They got exiled, but I never got any back.
3 votes -
Game Froze After Playing Enchantment from Graveyard
I played an enchantment on a creature, triggering the effect of Cruel Witness. It only showed a card back, not a card to pick, then the game froze like it was waiting for the other player. I eventually exited the application and came back to find I had lost both games. Since this was part of the decathalon, I also lost my entry as it was my second loss.
3 votes -
CPU usage at 95%
Ever since the last update, the game has been unplayable. It freezes and glitches and skips turns and is using almost 100% of my CPU on Windows.
I can't play the game and won't be able to until this problem is resolved.
I've tried the suggestions for freezing and have uninstalled/reinstalled and the issue remains.
5 votes -
3 votes
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Game randomly skips turn?
I was playing a game on PC. On one turn, I blocked one of their creatures then countered a spell during their main phase. Immediately after, the game skipped to the start of their next turn, allowing them to attack and win the game. None of my lands had untapped, so it seemingly completely skipped my entire turn. They had also not cast any spells allowing them a second turn. Does anyone know why this could happen?
10 votes
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