MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16473 results found
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Volincrex bug
This is a report of an event that seems to be a bug.
It was when the other party activated the ability of "Book of Noble Deeds" while issuing "Volincrex".
Normally, the counter does not get on and the effect that cannot be won (not lost) should not be applied.
Actually, although the counter didn't get on, I couldn't win as shown in the attached image, even though the effect that I couldn't seem to win (not lose) was not activated.
Thank you for your prompt response.
1 vote -
Opponent's Timer Not Expiring
I encountered a bug tonight where my opponent's timer ran out while deciding whether or not to keep their hand. I waited until the timer 'rope' appeared and then until it reached it's end, instead of resulting in a loss for them the timer remained sparkling at it's end. I left the game open for a few minutes and nothing happened; when I closed and re-opened the game I had received an additional loss in my draft (Arena Cube Best of One). Attached is a screenshot of a video I took. I'm happy to send the full video via email,…
7 votes -
"Solve the Equation" UI glitch
UI on PC didn't let me select an instant or sorcery when I cast Solve the Equation. I could see them in my deck, but could not select anything. I timed out and passed without getting to tutor for the spell. Lost me the a draft game.
2 votes -
予言の像のオーメン・カウンターが置かれない場合がある
野生の魂、アシャヤと予言の像をコントロールしている状態で、予言の像の起動型能力で緑マナを加えた際、野生の魂、アシャヤの能力が優先されるためか、予言の像にオーメン・カウンターが置かれません。
2 votes -
Foretell
When a card with a foretell cost is being played from the hand, I am seeing people play it directly from their hand for its foretell cost, without seeing it go to exile.
1 vote -
Stuck during Gameplay
Was playing in the arena and the game just got perpetually stuck. Do not know if I won or lost. Attached is the file log.
2 votes -
Falkenrath pit fighter not able to activate it's effect
Im using Samsung S21 and Tab S4 running Android. Falkenrath Pit Fighter never shows the option to activate it's ability. Tried several matches but never had the option. App is fully update and I restarted both devices, but the problem persists
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Screenshot_20220111-204916_Magic.jpg 1523 KB
2 votes -
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Bug
found what I believe to be a bug in alchemy. opponent swung at me with Bloodvial Purveyor, I had 3 blood tokens so I sacrificed one, I blocked with Iymrith, Desert Doom that had a +1+1 counter on it, my opponent cast (cant find the name of the spell) it cost GB instant speed, target creature gains trample, and when it dies return it to the battlefield tapped and you gain 2 life. for some reason the game acted as though I hadnt blocked.
1 vote -
1 vote
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Bug
When trying to play against a friend in a friendly brawl all decks would say unable to validate or non valid deck. And would also not let me make a new one to play with in its stead
2 votes -
Lier/Sea Gate Restoration Lag
Game became absolutely unplayable once I got all these playable cards in my hand and graveyard. Every click took two minutes
1 vote -
kabira takedown not castable
activated faceless haven so id have one creature to do one damage, it and an untapped kabira plateau and no effects preventing spell cast, hexproof, etc., and it wouldn't let me cast the spell... also voted on an issue with my seasonal constructed rank stuck on silver and an error saying you must play a game when that's pretty much the whole point of this so yeah...
1 vote -
Cains of gold
The card don´t stop any abilitiys. I´ve tested it twice. Once at "Schildkäferschwarm" (sorry, I don´t know the english name of the card", also it dosn´t work at many other cards with abilitys exept mana abilitys...
1 vote -
16 lands in a row
72 cards, 29 lands. Drawing 16 lands in a row and nothing else should never happen in a shuffled deck.
10 votes -
mire triton abillity into the game declaring it a loss
Hey I was playing traditional cube draft and was in game 3 on PC.
I was about to win the game by playing mire triton to mill myself 2 more cards and play a thassa's oracle to win the game.
When I played the triton however the game ended and it gave me a loss.
Here is the 17 lands link
https://www.17lands.com/history/340c6df95523409b9e137a7924d9fe6f/0/2Is it possible to get a refund on my gold?
I have not continued my draft so it is still open in my account.
1 vote -
Key To The Archive draft screen blank
(PC)
When drafting a card with Key To The Archive, pressing 'View the Battlefield' and then returning to Key's draft screen will result in Key's draft screen being blank. You are unable to select a card to draft and have to concede the game.7 votes -
Depart the Realm and similar return spells going off before target permanent is on the battlefield.
Ok, how can Depart the Realm and other spells that return a permanent to owners hand target the spell BEFORE it enters the battlefield, yet I cannot do that with red/black Instants that would kill the target creature? HUH! Either ALL intants can do it or none can! If you say, "well the permanent was not a creature yet and just a spell on the stack so it cannot take damage." Then Depart the Realm does not work either, as the it is just a spell and NOT a permanent. Right now it is just a cheap counter spell to…
1 vote -
crash of system
During a draft (Crimson Vow) the system crashed and i lost the game. Can I have the refound? I made a screenshoot
2 votes -
lost gold,xp and gem after winning while completing my challenges 1-11-2022
won my game and completed challenge of casting red/green spells 500 gold, then it went to winnings screen closed it out and then didn't receive gold, xp, or my gem from mastery pass. I mainly buy the pass for the extra art. not really happy if I lose out on the final art because of this. I'm pretty sure this isn't the only time this has happened but I've never lost a gem that I paid for so FIX it.
2 votes -
Davriel Conditions
In a match against an oposing Davriel, Soul Broker the Oponent accepted the condition "If you draw a card exile the 2 top cards of your deck" twice and it proceeded to be activated only once per draw for the rest of the match.
1 vote
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