MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2103 results found
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Suggestion: Make it more clear what is blocked!
I just lost a match because it was very unclear which creatures I was actually blocking. On cluttered board states it becomes very visually confusing how Arena represents this. The lines used to indicate this tend to overlap, and like creatures such as tokens are clustered together in ways that make it visually unclear if they are actually blocked even after attempting multiple times to block them.
I would suggest that blocking creatures should be moved around so that they're placed in front of what they are blocking as directly as possible, as players would do in paper Magic, so…
1 vote -
1 vote
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89
Error code 89 happens whenever you register using the client, and there is no way to get back to the registration page.
2 votes -
pet
my pet owl from strixhaven used to be able to change colors gold silver and black it can no longer do that and the button to change now does nothing.
3 votes -
Kicker selection UI is not intuitive
The selection UI for cards with multiple kicker costs is not intuitive, especially if you click on the kicker cost you cannot/don't want to pay and want to re-select.
Why can't it be done similar to Deafening Clarion where you just click to select all modes you want and then confirm?2 votes -
Direct match put me in ranked queue
What happened:
I had been playing Historic ranked for a bit when one of my friends came online and asked if we could play a few games. After a few rounds with 60 card decks he asked if we could play Brawl so I sent him a challenge. I had to select a deck in order to send the challenge since the deck I had used in our previous game was not a brawl deck. After he accepted the challenge, I clicked the "Play" button since I had already selected the deck I wanted to use. Apparently, this also added…1 vote -
connection
Game froze in the middle. Now it says, "Connection Lost." No matter what I do, it puts me in an endless cycle of "Connection Lost." screens. How can I reconnect?
9 votes -
Connection lost
Every time I try to log on and play the game it says I lost connection to the game server and I even logged out and changed my password to log back in and I got the same result
13 votes -
Season rankings not changing
Hello,
I uninstalled and reinstalled Arena to debug. Didn't work
My season rankings are not changing with wins or losses. Also, I’ve never been able to complete the last chellenge on each intro deck color challenge. It says network error on the last challenge of each color.
Thank you for all your support!
Pete1 vote -
acessibilidade
Olá bom dia, tudo bem !?
Eu comecei jogar o magic arena tem quase 2 meses estou gostando muito do jogo inclusive já comprei alguns packs para montar decks e fiz a pré-venda da próxima edição, brother war.
O motivo do meu contato é para fazer um pedido a equipe da wizards of the coast. Eu tenho uma condição especial, e devido a ela tenho 8% de visão em um dos olhos e no outro é zero. Apesar disso estou conseguindo jogar, porém eu não consigo enxergar corretamente a descrição das cartas, as vezes é um pouco dificil enxergar o…
1 vote -
Direct Challenge not working with new update
Most recent update rendered direct challenge impossible. The deck selection screen is bugged out and won't let you choose an appropriate deck for your format. For example, we want to play brawl but it's only letting us choose standard legal decks.
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252 votes -
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Barre de tache
MTG ARENA EST LANCÉ EN PLEIN ECRAN SUR PC ET EMPECHE L'ACCÈS A LA BARRE DE TACHE VIA LA SOURIS, LES OPTIONS ET PROPRIÉTÉS DU SYSTÈME NE PERMETTANT EN AUCUN CAS DE MODIFIER CE PETIT PROBLÈME, SURTOUT QUAND LE CL ACIER TACTILE DE LA BARRE DE TACHE EST NÉCESSAIRES POUR LE MOT DE PASSE, DE PLUS L'ENREGISTREMENT DE CE DERNIER N'EST PAS PRIS EN COMPTE A CHAQUE RECONNEXION.
1 vote -
Unclear casting options when using both Augur of Autumn and Falco Spara, Pactweaver
When both Augur of Autumn (with Coven) and Falco Sparta are on the battlefield, the UI gives the option to cast creature spells from the library using either option, but gives no clear indication which one is which. with the only way of knowing by trial-and-error. Fortunately the option to cast using Falco gives an option to cancel, but it would be more convenient if this information was clear on the "Choose One" screen.
1 vote -
Autotapper Incorrect Selection
Running latest version of Windows client. Autotapper failed to leave up correct mana to play card I wanted to play, considering all mana available in hand (unplayed land). This resulted in a loss that I was about to wipe the board on.
7 votes -
Switching between cellular data and wi-fi causes disconnects
Steps to reproduce the bug: Start the game while connected to wi-fi. Disconnect from wi-fi (by moving out of range off turning it off) so you’re using cellular data instead. Navigate to any other tab in the lobby or try to continue the match you’re in. You’ll be left with a “Waiting for Server…” and a spinner until you get an error message depending on where you’re at in the app. A restart fixes everything. And the same issue occurs if you start out using cellular data and the connects to wi-fi.
Platform: iOS
Expected result: Seamless transition between cellular…1 vote -
QoL: Nyx Owl pet makes a long annoying sound before entering the match
QoL: Nyx Owl pet makes a long annoying sound before entering the match
1 vote -
Turn off card / board animations
Hello.
Now that Arena has a good player base, with some of them who are playing for a long time ago, i suggest, with a button on the interface, the possibility for the user to
switch off all the card animations / board animations.
For those like me who play a lot and since a while, we get tired of the same animations again and again and it would improve our game experience.
For those with little configurations it would perhaps avoid some crash and improve fluidity of the game.
Well. I see only advantages in this options doesn't you…
162 votes -
invisible text in gameplay parameter
When I open Gameplay parameter windows, every texts are invisible (so we can't read them), really annoing. I'm using a Macbook Pro M1, macOS Monterey 12.5.1 with Epic Games Launcher.
Thank you to correcting that.2 votes -
Username / email change
why do i need to contact customer support to change user id or email? insert a button to do it yourself !!!
12 votes -
Game crash the first time a card is searched
Game always crashing at the first time a card is searched.
The game files are on my secondary drive.
My PC: AMD Ryzen 5600G, Tuf Gaming B550-plus WiFi II, Crucial Ballistix 32GB of 3200MHz cl16 ram, Kingston SATA SSD and 2 HDD, Seasonic Focus GX-650W 80 PLUS Gold.
OS: Windows 11 22H2.1 vote
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