MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2202 results found
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active
Game gets stuck on loading screen Checking active matches
46 votes -
Asset Error Detected
After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.
44 votes -
Issue with the reminder text for the creature extraction specialist returns
When extraction specialist returns a creature from the graveyard to play, the reminder when you inspect the returned creature is vague/worded wrong. In my example, it returned an attended socialite and the reminder on the socialite reads "when attended socialite enters the battlefield, return target creature card with 2 mana or less from your graveyard to the battlefield. That creature can't attack for as long as you control attended socialite" and then below it says extraction specialist, attributing that effect to it. It should say extraction specialist in both cases where it says attended socialite.
5 votes -
iPad crash
The game will not open on iPad after the most recent update on 4/28/22. I have to uninstall the game and then reinstall to play again. Then when the game crashes, it won’t let me open the app, and I have to uninstall/reinstall again. Please fix this!
27 votes -
IOS app crash after SNC update
After SNC update the app keep crashing when open (IOS) reinstall fix the problem, but after close and reopen, the problem return
225 votes -
2 votes
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2 votes
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no es capaz de cargar la pantalla de carga, se queda en la parte de comprobando partidas activas
no carga la sección de comprobando partidas activas, he probado y con los mismos datos funciona en otros equipos por lo que no se que podría ser la solución, ya he probando reiniciando la cache.
14 votes -
can't start game
I cannot start the game. When the game gets to "loading initial scene", the application shuts down.
8 votes -
UI error made me waste a rare wildcard
I added one of the new kamigawa rare lands to my brawl deck. I clicked complete deck, but nothing changed. I clicked it again and still nothing happened so I reloaded my collection and now I have 2 of that land. Is there anything I can do or is it just a loss?
2 votes -
audio keeps cutting out while multitasking or using Universal Control
The blocks you have placed in the apps that cut out audio when you use multitasking (iOS) or Universal Control is so obnoxious (Mac) and ridiculous. Please allow me to continue listening to audio while I use other apps. It is 2022, everybody uses multitasking and plays video. It's a BIG deal.
13 votes -
Black screen on loading initial screen ipados
Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1
11 votes -
Unable To Craft Cloudshredder Sliver Or Cleaving Silver With Wildcards
I played with one of my opponent and he had a sliver deck. He had a card name of Cloudshredder Sliver. I tried to build up something familiar deck but I couldn't find and reach this card. In my opinions this is not fair that one player can play a card and the others can not. Of course this card a keycard in this deck type. Please explain me why I can not reach this card. Same problem I have with an other card name of Cleaving sliver
the deckbuilder side never show me this card with any searching condition...
1 vote -
Should be able to play other audio on iPad and still get in-game sound
(iPad) You should be able to play audio from Apple Music or YouTube etc. and still get the in-game sound. The sliders are a great start, but it’s kinda like, what’s the point of sliders if you force me to only listen to your audio? You know what I mean? This is another one of those things that every other app on the App Store has, except for yours, because your software isn’t optimized for iPads, even though you claim it is. I do get the feeling you’re listening to me though, just a little bit.
6 votes -
Verificando partidas ativas
Já faz dois dias que meu jogo não abre e só fica na tela com a informação de "verificando partidas ativas". Quero jogar e não consigo
15 votes -
Correct the french version BO1/BO3 choice
In the french version of the game, we have big letters in the game lauch menu for "une manche GAGNANTE/deux manches GAGNANTES" and it's quite embarrasing. Can you fix this please ?
7 votes -
Alchemy keeps getting set as default
Alchemy keeps getting set as the default setting instead of standard. I hate Alchemy and don't play it. The fact that it keeps getting set as the default instead of standard just to try an trick me into playing alchemy has me nearly ready to quit MTG totally.
I don't mind MTG introducing the game to new ways to milk people for money but I am getting really offended that you are trying to force/trick me into playing a format that I have 0 interest in.9 votes -
Autotapper Incorrect Selection
Running latest version of Windows client. Autotapper failed to leave up correct mana to play card I wanted to play, considering all mana available in hand (unplayed land). This resulted in a loss that I was about to wipe the board on.
7 votes -
Bug: not getting quest rewards
The last 2 days (3/17/2022 and 3/18/2022) I completed a daily quest that was suppose to reward 750 gold but rewarded nothing. The quest goes away but no usual fanfare of coins/music and the Claim button. Just returns to the Home screen with no quest.
13 votes -
Error code 10
Cannot login
3 votes
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