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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1907 results found

  1. Settings menu

    1.   Open application, go to the cog symbol for Settings Menu
      
    2.   Android
      
    3.   Upon entering Settings menu no text is displayed for any of the settings.
      
    4.   All text should display as white color to the user.
      
    5.   See attached.
      
    6.   I troubleshot this problem by unistalling and reinstalling and restarting the device but nothing worked.
      
    8 votes

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  2. Sideboard

    Sideboard has completely disappeared in the deck builder. I can add cards, but can't see what I'm adding as I do so. This is happening on two separate computers. VERY ANNOYING.

    7 votes

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  3. Premier draft entry UI glitch

    Upon opening the premier draft for outlaws of thunder junction, there is a coin icon located above the "4 wins" prize icon. Thinking this was some sort of easter egg, I clicked the coins and this unintentionally used one of my draft tokens to enter the draft. I was not interested in entering this draft.

    I have included a screenshot of a similar glitch I witness for the premier draft for modern horizons 3.

    I am on Mac.

    3 votes

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  4. can not log in

    after the 03/05/2024 update i can not log in. i have tried multiple platforms, mobile android, windows. same error in all of them

    9 votes

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  5. Buried Treasure does not hold priority

    LCI card Buried Treasure does not hold priority when played if the game does not detect anything else to spend mana on. This is relevant because a common play pattern late game with the card will be to play it, sacrifice it, then activate its ability from the graveyard to Discover 5. Currently if you play the card with no other castable spells in hand, the game automatically passes priority back to your opponent depriving you of the ability to activate it in this way. You can work around this with full control, but it is unintuitive and surprising to…

    15 votes

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  6. MTGA Crashes on Mac

    MTGA keeps crashing during the loading screen in Mac Sonoma 14.5 (latest version). I uninstalled and reinstalled MTGA through Epic Games to no avail.

    3 votes

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  7. Unable to connect

    Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
    Thx for your respond

    110 votes

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  8. Game locked up when trying to cast Nissa, Ascended Animist

    Tried to cast Nissa, Ascended Animist while Defiler of Vigor was in play and the game locked up on the screen where I select either normal green or phyrexian mana. The last mana dropdown was blank so I couldn't select how to cast it. The Done and Cancel buttons didn't work. Rebooting the game put me right back on this screen where it stayed until I lost due to a time out.

    3 votes

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  9. Cannot connect to server

    It's really annoying. I cannot connect to the server. It is not possible via iPad/iOS and also via my laptop (PC) /steam.
    Is my account corrupted?
    Please give feedback how to overcome this obstacle.

    15 votes

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  10. Shuffler

    After reviewing all the people reporting the same issue it's clear that your company not only doesn't care about anything we say, but you must like the shuffler. Did the development team manager's brother make it and you can't get rid of it or he starts to hit his helmet he has to wear? Did you fail math? Have you heard of statistics before? No, no you haven't and no you clearly can't do math. It's so great to see lazy software companies take a beloved game and make it unplayable because of their choices. Maybe, just maybe you can…

    7 votes

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  11. MTGA Non-Functional after update

    There is literally no function of MTGA that works like it used to on my M1 MacBook Air after the most recent update.

    ****, even clicking on the bug report link to 5 actual minutes to open up this page. What's happened? I'm unable to play matches, look at my decks, or visit the store. Every time I click on any link I just get a spinning wheel and the application hangs.

    I'm a new player and this application was going to be the way that I learned the ropes before investing in physical cards. Unfortunately, it looks like I…

    3 votes

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  12. Sideboard bugged after thunder junction! Can only see 3 cards

    Sideboard bugged after thunder junction! Can only see 3 cards

    6 votes

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  13. Login

    Keeps looping to the following screen.

    5 votes

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  14. 30 votes

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  15. Platinum Angel (Ovidio Cartagena)

    I purchased a card style for Platinum Angel (Ovidio Cartagena) from the Daily Deals section of the store.
    When I go into my Deck Builder though, it does not show up. It's not grayed out like I don't own it yet, it simply doesn't seem to "exist".
    Why am I able to buy a style that doesn't exist in the Deck Builder??

    5 votes

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  16. Clicks not registering Mac

    Clicks not registering at all. The home screen of arena opens up and there is a slight hover animation and the advertisement windows for new shop deals load in and out, but any clicks, from going to decks to playing morimir, dont work. Currently using a mac.

    9 votes

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  17. Faulty UI element on Premier Draft uses a draft token if clicked

    There is a faulty "gold coin" UI element appearing on the Premier draft, clicking on the same horizontal axis as this icon will cause you to use a draft token. This can cause a potential unwanted sign-up for a draft, see attachment for details.

    2 votes

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  18. Unable to Login - Authentication Failed for Username: Timeout

    I tried their PC launcher, nothing

    I tried steam, nothing

    I tried mobile, nothing.

    I tried flushing the DNS, nothing.

    I tried contacting support, and they answer me with automated garbage replies.

    I lost my account without a reason. I've been trying for days and it's always in this state.

    2 votes

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  19. Automatic Accept Premier Draft

    I went in to see what the Throne of Eldraine Draft was about, and there was a gold icon in the middle of the screen. I tapped it and it automatically drafted me, spending 10k gold on something I didn't want.

    The error is that, there was a gold icon floating in the middle of the screen.

    I don't have evidence captured but that's what happened.

    Could you return the 10k gold to me? I don't want to play Throne of Eldraine, I prefer to use it in Sets that are in Standard u.u

    2 votes

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  20. Cannot sign in to submit a request

    Every time I try to submit a request it asks me to log in and every time I log in it redirects my to my profile. When I return to the pictured page I am always still logged out so I cannot submit requests. It's pretty infuriating to have the system for reporting bugs and issues also be bugged.

    2 votes

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