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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1319 results found

  1. Android App animation freezing after update today

    Android App animation freezing making game unplayable after today's update (Jan 21st). Neither restarting app nor performing repair in game resolves issue. Exact same problem replicated on both my Samsung Galaxy S23+ and Galaxy Tab S7. Please fix this!

    4 votes

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  2. How to Write a Lab Report Conclusion?

    I’m almost done writing my lab report, but the conclusion has me completely stuck! I’m not sure how to wrap everything up effectively—what’s the best way to summarize findings without repeating everything? How do I make it impactful and tie everything together? Any tips or strategies for crafting a strong conclusion would be a huge help!

    1 vote

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  3. game crashes when loading any other screen than the start page

    i am able to load into the start page with the play button and all animations working but if i click play or decks it immediatly crashes(windows) i also have an mtg assistant but have no clue how to get rid of it i have been trying for awhile now

    12 votes

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  4. game not working properly after new update (nov 12/24)

    cant "open" packs or get rewards, game lags out and crashes.

    tried to do a sealed, same problem. could claim rewards by quitting arena and then reopening... but with sealed it forgets that i have opened the packs.

    tried to do a draft but it never showed me the cards and timed out for every pick for about 6 picks before crashing.

    i don't know what to do and checking on reddit it seems like noone else is having this problem

    3 votes

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  5. 判定のバグ

    判定のバグがあったようだが、詳細ログをとっていたら、75MBほどある。

    1 vote

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    5 comments  ·  User Interface  ·  Admin →
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  6. freeze

    Bonjour, depuis la dernière mise à jour, je ne peux plus ouvrir les boosters dans l'onglet approprié. En effet, la page du booster se fige avant son ouverture et windows me demande soit de fermer le programme, soit d'attendre que le programme reprenne.

    12 votes

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  7. 数字の桁が多いと見えにくい

    各クリーチャーの戦闘ダメージがヒットするたびにカウントが増える演出が、正しく行われなかったので
    数字を確かめようとみてみたが、見えにく過ぎた。

    1 vote

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    5 comments  ·  User Interface  ·  Admin →
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  8. game reset resulting in game loss

    Recently, I experienced several times a strange and very annoying phenomenon : while playing quick draft games, I am suddenly brought back in the middle of the game to the game launch screen. When I launch another game (immediately), I enter a new game with a new opponent but discover when the game ends that I received a game loss. I assume that this loss is linked to the game I was kicked out of.
    I think it happened at least 3 times during the past 2 or 3 weeks. Did anyone experience a silmilar bug ?
    Could it be…

    5 votes

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  9. Dollmaker's shop and urabrask's forge

    With dollmaker's shop out and Urabrask's forge. When I get the phyrexian token it's not triggering the toy creation at all.

    6 votes

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  10. Bestow Nyx Hydra

    I was playing in draft when my opponent cast Nyxborn Hydra for its bestow cost. He attacked with every creature but i survived with limited life, however, his Writhing Chrysalis that had Nyxborn Hydra died. His Nyxborn Hydra stayed on field and became gained odd placement. Next turn when i attacked and could have won the game, his Nyxborn Hydra was not visually declared as a blocker leading to my opponent staying alive with limited life. Next turn when he declared an attack Nyxborn Hydra was also declared to an attacker but without any visuals to notify it. I was…

    19 votes

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  11. Game Freezes and Crashes when Quests are rerolled or the store is opened

    On Windows PC
    1. Load up MTGA
    2. hover over a quest and click on it to attempt to reroll it

    Expected result: a prompt appears to ask whether you want to reroll it
    Actual result: game freezes and crashes

    There is a similar problem when the store is opened. The store opens, but soon crashes when you try to hover over things and click on them in the store.

    11 votes

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  12. foraging

    OSTEOMANCER ADEPT BUG

    I already used his effect more than once in this draft, so I know exactly how it works. However this time I wasn't allowed to remove cards from the graveyard to pay the forage cost. Resulting on losing the game. I had exactly 4 creature cards in my graveyard.

    14 votes

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  13. daily xp dont update

    Mastery XP doesn't appear to be updating from daily wins or daily quest completion after Bloomburrow Alchemy update

    I lost all of today's experience.

    13 votes

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  14. Bloomburrow Asset error detected loop

    at loading card database I get a message stating "asset error detected /n Arena will relaunch to verify asset contents." I click ok, arena restarts at retrieving asset manifests, and error pops up again. Have restarted my computer, uninstalled the client, to no avail. On Mac through Epic Games Launcher.

    9 votes

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  15. software blocks

    it happens since yesterday after the update, whenever I click on anything after the home page, the whole game freezes, and around 20 seconds later a Windows pop-up comes on screen saying "MTGArena doesn't respond".
    I play on PC Windows 10

    10 votes

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  16. some accounts can't login after Khans update

    arena is giving some accounts a bug that they're unable to login. i tried logging into my second account and had no problem but trying to log in to my main account gives me the pop up.

    56 votes

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  17. quit unexpectedly

    MTGA quit unexpectedly
    For the last two updates, the one before Duskmourn, and again after the set release today, every time I close the app on my Mac there is a Problem Report for MTGA generated.

    10 votes

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  18. 4096x2160 fullscreen issue

    When in 4k fullscreen on pc, the game drops to windowed.

    The cause is that the loading screens and main menu do not have a 4096x2160 graphics option, so the game defaults to the next resolution down when transitioning.

    The solution is to ensure all screens have consistent graphics options available.

    10 votes

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  19. Error Updating Data - FIX YOUR GAME WIZARDS

    FIX YOUR F@$&ING GAME YOU ABSOLUTE FAILURES. HOW DO YOU CONSISTENTLY PRODUCE THE WORST POSSIBLE PRODUCT IMAGINABLE? HOW DO YOU CONSISTENTLY BREAK THE ONE AND ONLY THING YOU HAVE TO WORK ON? HOW DO YOU ***** UP UPDATE AFTER UPDATE AFTER UPDATE AND STILL NOT LEARN HOW TO DESIGN A GAME PROPERLY? HOW LONG IS IT GOING TO TAKE BEFORE YOU ALL LEARN HOW TO DO YOUR JOBS????

    62 votes

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  20. MTG client freezing after last update (2024.40.20)

    After the last update i cannot play MTG arena on my PC it freezes every time i try to interact with the "home" screen even putting my mouse on the daily rewards will freeze the client.

    Been waiting for 4 days now after multiple reinstalls and restarting my pc no fixes.
    Support hasn't been able to help me yet :(

    10 votes

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