MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1769 results found
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deck search stall
For the last few months I have been experiencing a stall when I search for terms while in the deck building tab. I type in the search box for say "Wolf" or "Gix" and the client freezes for a few minutes and the little blue spinning wheel spins.
Is this what the client is supposed to do when you enter a search and it just takes a while to compile results, or is this a bug? I don't ever remember it doing this until a few months ago.
2 votes -
black screen
Black screen with cursor
33 votes -
The Argent Etchings text colour
I have just noticed a minor interface bug with the card Elesh Norn/The Argent Etchings from the MOM set. When I apply the mastery card style, the text of the card's name should be black to contrast the almost white background. This happens only for Elesh Norn but not for her transformed variant of The Argent Etchings.
1 vote -
I do not have a keep button when playing.
I tried playing Standard Bo1 and when I got into a game it didn't give me a button to keep my cards.
1 vote -
Can't submit ticket for changing mail adress
Hi,
I really dislike to post this here, but I have found NO other place where I could submit this. Except maybe social networks which I dislike even more.
I wanted to submit a ticket for updating my mailadress at the wotc support for MtgArena. But I couldn't. Every time I try to create a ticket, I am told to sign in first. But if I click on sign in, I go to my account overview. After returning to the support page, I am told again to sign in. I AM already signed in for **** sake.
I tried with…2 votes -
Missing menu text on M1 MacBook Pro
There is no text in the buttons on the menu when you press the esc key. This is the case wherever I am in the game. I'm running the latest version of macos with the graphics options set to high on a laptop with the M1Pro SoC.
2 votes -
Win 8.1, black screen after updated
Im using win 8.1, i can not play Magic Arena after updated, it goes black screen !!. This is from my DXDiag from previous version. Plz contact mail ****@gmail.com
Problem signature:
P1: MTGA.exe
P2: 2020.3.13.26904
P3: 60c4d5f0
P4: 9d73
P5: 67262464
Problem signature:
P1: MTGA.exe
P2: 2020.3.13.26904
P3: 60c4d5f0
P4: c0b0
P5: 134217728
2 votes -
Text scrolling broken on Sinner's Judgement
The new mobile fixed text scrolling is broken for sinner's judgement. Only Faithbound judgement text can scroll.
1 vote -
Companion does not appear in Friendly Brawl matches
Companion does not appear in Friendly Brawl matches as a playable companion beside the Commander.
The deck is legal with the companion restriction and will work in historic brawl queue, but in a Friendly Brawl match the game loads in without the companion showing. It will appear in the sideboard, but using it is not an option.
2 votes -
Atraxa Sleeve SFX in deck bulder
TheAtraxa sleeve SFX sounds are loud and continuous in the deck building screen if you have the sleeve set as default or on any deck. The only way to get rid of the SFX is to not have the sleeve set on any deck or as default
1 vote -
Storm-Kiln Artist
I was just playing a ranked match and had an odd interaction with Storm-Kiln Artist. The creature was not able to be targeted by any of my spells and it had no effect preventing it. I tried with both Molten Impact and a revolted Fatal Push. Attached are pictures of the board and the mentioned Storm-Kiln Artist.
1 vote -
UI Issue
In a bot draft event, I couldn't tap, target, or look at my opponent's Disciples of the Inferno card, no matter what I tried. This led to being unable to block their attack and losing the match.
1 vote -
Scurry Oak Combo/Tokens on mobile
When trying to play the scurry oak combo on mobile the tokens don't stack, they continue to spread out as individual units. After so many you have to scroll all the way back to scurry oak, this takes forever and is a time waste for the player and opponents. When playing on the pc the tokens all stack together, for whatever reason they do not on mobile. Please fix this. This deck is fun but pretty much unplayable at the moment on phones. Thank you!
7 votes -
1 vote
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Mana of any color wheel is cut off on mobile.
When using my phone, a Galaxy S20 (Fe if that matters), the color wheel that Sarkhan, Fireblood uses to select the 2 mana of any color on his second ability is covered up by his pop-up for the ability. This cuts off the ability to produce blue mana. I haven't encountered this in any other context but it might be because Sarkhan produces mana of any color that makes it special.
4 votes -
Sideboard bug
Hi,
I have a problem in traditional standard game with sideboard. As you see in the images instead having number of cards of my deck, i have a drop down menu with writing option A, option B and Option C. This means when every time i modify my deck in best of 3 matches i have to count all cards if there are 60 cards in the main deck.
I only encountered this problem on my phone galaxy s9+ android. Fix it, i've already reported this bug 1 month ago but situation is not changed. Wake up Wizard.11 votes -
error
Error " Unable to get collection" . i was playing just fine yesterday, and now i cant pass the load screen . Tried everything from connection problems to re-install the game. Nothing worked.
2 votes -
Unable to make payments on Xsolla
I have contacted xsolla numerous times to get then to allow me to buy gems on MTG Arena. I have tried with my current credit card info and attempted with new CC info but I keep getting an error message to try later or contact xsolla customer service which I have done 3 times now with no reply over the last month. Please let me know how this can be resolved. Thanks
2 votes -
Veil of assimilation triggers with eye of malcator
When your order the tigger for Veil to be last to target an activated eye if malcator the effect fizzles and won’t target anything. Not even the creature you played as an artifact. Miss lethal damage due to the issue
1 vote -
Help screen -> ways to play -> constructed on iPad display
On the help screens following menu path the screen is blocked by a card so one is unable to read the help file. Photo attached
1 vote
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