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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1759 results found

  1. Traumatic Prank Mana Cost Incorrect

    Wrong mana cost for Traumatic Prank card.
    The correct mana cost is 1 red + 2 but in game is 1 red + 3.

    0 votes

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  2. Data Package Error - Restart Loop on Mac

    I started MTGA with the BRO set on MacOs, but since the release of "ONE" on 7 July the application start leads to an error: "Data Package Error found. Arena will be booted up to verify data package." After clicking on "ok" what is the only option here, the application starts again and runs into the same error. I attached a screenshot of the error (German version). Technical Support cannot help. Firewall is fine. I have restarted router, Mac, MTGA, Epic Launcher already and deleted and installed the Epic Launcher and MTGA and updated MacOs to the latest version. No…

    2 votes

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  3. 2 votes

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  4. Tovolar and Kessig Naturalist not showing card descriptions.

    Opponent's Tovolar Dire Overlord and Kessig Naturalist did not display card descriptions when played or inspected. The text box was blank on both sides of the cards. Opponent had applied card styles to both cards.

    6 votes

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  5. Can't cast at Instant speed

    Couldn't cast Desynchronize at instant speed 2 turns in a row. First time it just skipped to my turn (didn't select the skip turn button). 2nd time I put a stop at the end of their turn and still couldn't, but then it lit up and let me cast it during my main phases. This was in the traditional draft Decathlon event :(

    3 votes

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  6. Rith ward possibly working incorrectly

    Something seems weird but I am not certain.

    Had back to back games where first me, then my opponent had issues where there was evidently enough mana available to counter the ward 2 on Rith Liberated Primeval and yet it seemingly skipped over the prompting to auto pay.

    (Admittedly, in my case it could have been a scenario of "auto mana thought it would be better to pay 3 rather than take damage and 2 mana", however this is still worth a quality of life adjustment)

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Loading card database

    After a clean re-install on windows 10, after the sign in screen, when it tries to download the 6. whatever GB install, it stops and tries to endlessly load card database. What a good game.

    6 votes

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  8. URGENT ! nothing appear

    Bonjour,
    Cela fait 1 semaine que je n'ai plus le descriptif des cartes, les points de vie et l'endurance ne s'affiche plus, que les points de vie des joueurs ne s'affichent plus, et qu'il n'y a aucun chiffre sur le tableau de bord (or, gemmes ...)
    Merci de m'aider à débloquer ce problème.
    No card description, life point on card or player, none information on user interface

    3 votes

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  9. The Pets and Avatars page is completely empty since ONE set launch

    The Pets and Avatars page is completely empty since ONE set launch.

    I had plenty of Avatars and Pets that I purchased, but after this launch all is empty.

    3 votes

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  10. Bug with "Golden Pack Progress" UI keep poping up after visiting a store.

    After last update there is bug when counter to the Golden Pack continued to be active on every menu page after visiting a store page and can't be dimissed, it block every interface element below and literally prevent me from playing or visiting a store, because only way to deal with that is Esc>Exit game.

    2 votes

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  11. Continuous App Crash After Update

    After today's update (24/03/2023) the windows app will crash every time rewards are meant to be displayed.

    2 votes

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  12. progress not shown in standard ranked after win or loss

    After I finish a match in standard ranked, most of the times, I don't get to see the progress I made (either win or lose), the bar does not appear at all

    5 votes

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  13. Sent back to lobby while in match

    Hi guys,

    I was playing an Explorer BO1 match and suddenly got sent back to the lobby after a "Waiting for server screen" that came out of nowhere.

    Game version: 2023.26.10.4577.1006246

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. iOS MTG Arena won't load if phone's language is in "Thai."

    If my iPhone is in Thai language, MTG Arena will not load. In order to get MTG Arena to load, I have to switch my phones language to English in order to just play the game. It's really annoying having to switch my phones language back and forth in order to play MTG Arena.
    This bug has been around for years and I have submitted many tickets in the past.

    Please fix this bug. I await to be able to play on my phone again.

    Thank you.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. Issue claiming packs

    Opening new pack purchased with gold ... Screen locks on wrapper opening ... Waited 10 min no response ... Open close app to find pack gone and no new cards ... I have lost 3 packs this way ... Android OS on LG v60 device

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. undead butler not working

    Undead Butler and other cards were not triggering properly in my last game. I didn't see anything out that would have caused the issues. Is anyone else experiencing general problems with triggers recently? Or, if there was a reason these triggers didn't happen, maybe some pop-up could explain why not?

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. 1400x900 Display Resolution

    gostaria de deixar a resolução em tela cheia em 1400x900 mas o jogo nao mostra essa opção, ao desabilitar a opção "Tela Cheia" ele mostra mais opção de resolução, deixei 2 prints para mostrar o problema.

    1 vote

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  19. Display Problem on Cards/Searchbar

    BUG

    Playing on PC
    Cant see what i type in search Bar. No letters or maybe same color on color
    Screen attached. I typed Help in search bar but ist black on black

    Same on all cards. I didnt cant see the abilitys, the coma is still there...
    I have the problem since the last 3 patches. Thought the problem is known and would be fixed with the next patch. But it is still there.

    Thanks

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  20. Too easy to decline battle card options

    Battle cards have no confirmation before declining their abilities.

    1 vote

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MTG Arena Bugs & Product Suggestions

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