MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1772 results found
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Loading card database
After a clean re-install on windows 10, after the sign in screen, when it tries to download the 6. whatever GB install, it stops and tries to endlessly load card database. What a good game.
6 votes -
URGENT ! nothing appear
Bonjour,
Cela fait 1 semaine que je n'ai plus le descriptif des cartes, les points de vie et l'endurance ne s'affiche plus, que les points de vie des joueurs ne s'affichent plus, et qu'il n'y a aucun chiffre sur le tableau de bord (or, gemmes ...)
Merci de m'aider à débloquer ce problème.
No card description, life point on card or player, none information on user interface3 votes -
The Pets and Avatars page is completely empty since ONE set launch
The Pets and Avatars page is completely empty since ONE set launch.
I had plenty of Avatars and Pets that I purchased, but after this launch all is empty.
3 votes -
Bug with "Golden Pack Progress" UI keep poping up after visiting a store.
After last update there is bug when counter to the Golden Pack continued to be active on every menu page after visiting a store page and can't be dimissed, it block every interface element below and literally prevent me from playing or visiting a store, because only way to deal with that is Esc>Exit game.
2 votes -
Continuous App Crash After Update
After today's update (24/03/2023) the windows app will crash every time rewards are meant to be displayed.
2 votes -
progress not shown in standard ranked after win or loss
After I finish a match in standard ranked, most of the times, I don't get to see the progress I made (either win or lose), the bar does not appear at all
5 votes -
Sent back to lobby while in match
Hi guys,
I was playing an Explorer BO1 match and suddenly got sent back to the lobby after a "Waiting for server screen" that came out of nowhere.
Game version: 2023.26.10.4577.1006246
1 vote -
1 vote
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iOS MTG Arena won't load if phone's language is in "Thai."
If my iPhone is in Thai language, MTG Arena will not load. In order to get MTG Arena to load, I have to switch my phones language to English in order to just play the game. It's really annoying having to switch my phones language back and forth in order to play MTG Arena.
This bug has been around for years and I have submitted many tickets in the past.Please fix this bug. I await to be able to play on my phone again.
Thank you.
1 vote -
Issue claiming packs
Opening new pack purchased with gold ... Screen locks on wrapper opening ... Waited 10 min no response ... Open close app to find pack gone and no new cards ... I have lost 3 packs this way ... Android OS on LG v60 device
1 vote -
undead butler not working
Undead Butler and other cards were not triggering properly in my last game. I didn't see anything out that would have caused the issues. Is anyone else experiencing general problems with triggers recently? Or, if there was a reason these triggers didn't happen, maybe some pop-up could explain why not?
1 vote -
1400x900 Display Resolution
gostaria de deixar a resolução em tela cheia em 1400x900 mas o jogo nao mostra essa opção, ao desabilitar a opção "Tela Cheia" ele mostra mais opção de resolução, deixei 2 prints para mostrar o problema.
1 vote -
Display Problem on Cards/Searchbar
BUG
Playing on PC
Cant see what i type in search Bar. No letters or maybe same color on color
Screen attached. I typed Help in search bar but ist black on blackSame on all cards. I didnt cant see the abilitys, the coma is still there...
I have the problem since the last 3 patches. Thought the problem is known and would be fixed with the next patch. But it is still there.Thanks
1 vote -
Too easy to decline battle card options
Battle cards have no confirmation before declining their abilities.
1 vote -
4 votes
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BUGGED SUBMIT BUG PAGE... WTH!!!!!!!!!!
WHERE????????????
do i submit a ticket???????????
see screenshot
3 votes -
Persisting tutorial when i open the game
Hi,
It's very annoying
Everytile I open the game, in the welcome page, there is the blue flying light with a voice saying "you just won a new deck !" and all the rest of the dialog
I can't skip it
How can i do please ?
Thanks1 vote -
Cannot login
Cannot login to the game, it just keeps sending me cycling me back to the login screen everytime.
103 votes -
trelasarra, moon dancer alternate art
The image for this alternate card art on the board looks to have changed for the worse in a previous patch.
1 vote -
[ BUG ] Abilities pop-up block the screen
The planewalker sarkhan, fireblood have the ability to add 2 mana of any color to cast dragon creature spell.
The problem is that when his abilites pop-up ( the glowing card on the right telling which abilities I choose ) It block out the blue mana on the mana wheel, making it impossible to add blue mana.
I have this problem while using Iphone7.3 votes
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