MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1755 results found
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Connection lost
No words anymore
6 votes -
impossible to play, game crash after update of the 27th February 2024
impossible to play, game crash after update of the 27th February 2024.
I have followed all the suggestion on the support page, lowered the settings, adjusted Nvidia settings, I don't have connection issues and always played arena with high graphics without any lag.
I can access to the main page but if I click on the deck editor or I push the play button the game freeze until it blocks.
Please fix or refund all the money I have spent2 votes -
2.11.2024 - Match froze after assigning blocker
Match froze during opponent's 2nd turn after assigning blocker; timer ran out, would not let me Concede or Exit the game.
2 votes -
getting a bug while trying to update the lancher
your suuport agent told me to post it here so whilt trying to uptade your lancher getting this eror(image), tyied uninstalling and re-instaling. this iusee is curently more then 24 hours.
2 votes -
PC desktop crash after patch 3.26.2024
after the patch, program crashes to desktop with any action.
it will load the home screen.
if i press play it will slow to 4-5fps and hover.
otherwise it's a hard crash on the "connecting to server" screen.2 votes -
Sand covering the playing board
I don't know what the board is called, but the board with the kind of Egyptian theme with the sand blowing across the board? The sand is on a layer above the cards on the board obscuring the cards. Not flying creatures though.
3 votes -
Add option to disable screen shake
Whenever any damage is dealt the screen shakes violently. It makes me very sick and makes the game basically unplayable. If you think screen shake is absolutely necessary that's fine, but please give me an option to disable it. I have hundreds of hours in the game and I basically can't access it anymore
3 votes -
interface
There are a bunch of problems with this game -- some merely aesthetic but many accessibility-related. No ability to turn off animations. Cards zoom uncontrollably whenever you move your mouse over them. Can't read rules text on cards without zooming (why are they squares?). No ability to sort by color, cmc, type in deckbuilding. You have to drag cards to play them. Scrolling in collection is sideways and doesn't interact well with scroll wheel. No game log. Timer system is an anxiety factory. For people with a visual/reading disability this game is essentially unplayable. It feels like it was intentionally…
3 votes -
+1/+1 counter inifnite icons, tanks performance
Had a game where an opponent put a +1/+1 counter on a card. The visual counter icon added to the card, then again below it, and again over and over until it left the screen. Soon after my framerate dropped to 2FPS, suggesting the game was trying to render a number of counter icons approaching infinity. This obviously made the game unplayable. Log attached.
2 votes -
Color Challenge
I have completed my Color Challenge for a long time.But everytime I enter the first page,the voice"wow,you've being all the color challenge"comes out. It really bothers me.Please fix the bug.
4 votes -
Reckless Anchorage
Reckless Anchorage should not show that it creates a map token.
1 vote -
Anything ever done?
A question to any who see this. Has any bug report, suggestion, reported exploit EVER been fixed? I'm on month three of constantly reporting the same issues over and over again and I don't even get a cursory copy paste reply anymore. Arena support seems to be ran on bots at this point as there is never any human interaction or any results to speak for them.
2 votes -
skip tutorial
Sparky came back this patch for some reason, can't get it to go away. Tried redoing the tutorial, can't skip it. stuck in tutorial mode.
3 votes -
Cannot log in, December 5th 2023
I can't log into the game since yesterday. When I was playing a Quick draft match, the performances of the game really slew down, and then when the match ended, I couldn't get to the main menu. I tried to leave the game and restart it, but after having a message "waiting for the server", I have an error message telling "Error Updating DAte: Please check your connection and try again." and clicking Retry gives me the same message. I still get the same message whenever I try to log in.
4 votes -
Missing Mailbox Icon
With the latest update (06 Feb 2024) the Mailbox Icon is missing from the UI.
3 votes -
Server issue
Pb to start the game on the 3rd and the 4th of December.
Not a wiifi or private network issue as i can go on the net and post this report.4 votes -
Impossible to connect after iOS update
Servor not reachable after iOS 17.1.2
5 votes -
AI doesn't take disguise costs into account.
When a creature is disguised, and it requires certain mana, and even if you have zero cards in hand, it doesn't take required costs of disguise into account. So say you need two white mana, and you have 3 black and 2 white mana, it will usually use 2 black and one white, so you can't use disguise. This has lost me several matches and should be treated as a changed cost, where you usually decide on the mana afterwards.
2 votes -
Background Image not fullscreen
- Give us the steps to reproduce the bug Load into Magic application.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS) Android 14
- Enter the actual results you’re experiencing Background loading splash art image is not full-screen.
- Enter the expected results of the feature Background loading splash art is full-screen.
- Add any relevant screenshots/videos See attached
- If you found a workaround, please add workaround steps. Not my job to find a workaround.
1 vote -
Survey
Give us the steps to reproduce the bugOpen Magic app, click/tap inbox, select and click mail regarding survey
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)Android 14
Enter the actual results you’re experiencingSurvey page loads and says survey was already completed when it wasn't.
Enter the expected results of the featureSurvey page loads, displaying the survey for the player to complete.
Add any relevant screenshots/videosSee attached
If you found a workaround, please add workaround steps.Not my job.
1 vote
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