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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1770 results found

  1. Can’t search for apostrophe

    Text with an apostrophe can’t be searched for such as “this spell can’t be countered”

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Freezing on Mac client since March of Machines

    I'm running Arena through Epic Games Launcher on OSX 12.3.1 on a M1 Max Mac Studio with 64 GB of RAM.

    I've been experiencing a bug since the March of Machines release where the game freezes every time I try to navigate away from the home page. I either get stuck on a frozen screen of waiting for server, or the page flickers and won't respond. The game works fine on my phone, but I haven't been able to use my computer at all.

    I've tried reinstalling and restarting my computer. Also noticed the icon is still from the old…

    2 votes

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  3. Opponent conceded , game said victory, and it gave me a loss.

    Opponent conceded, game said victory, and it gave me a loss. I could not screen shot because I thought I had won so there was no reason. Me posting my third loss from the draft doesn't prove anything.

    How do I get a refund????????

    6 votes

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  4. Daily rewards for mastery not being credited

    I've met the requirements for the daily rewards for the mastery like 12 times now, and I haven't gotten credited for any of the progress I've made...

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  5. Can’t filter lands on mobile at the moment

    I am on mobile when I click on the land icon to filter land to pulls up battle cards. As of right now there is no way to filter land. And typing mountain (for example) does not work for some reason so I can’t add any off the cool looking lands I want just whatever style is tossed in when a deck is first built

    8 votes

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  6. Wild card count not increasing after open packs

    Opened the last pack for the free wild card for a mythic then later today for a rare and did not receive them. checked before opening and after. Amount of wildcards on my account remained the same.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Land

    I'm in a sealed deck tournament right now and I switched my deck around trying to find a format that works but it won't allow me to select any basic Land so now I have a deck that's unusable because I can't select any lands please fix the land filter doesn't work it only filters to battles this is unacceptable

    21 votes

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  8. Starter Decks Event

    I started playing MTG Arena again. I deleted all the decks I had and have been playing the Starter Deck Event to know the new cards and I noticed two unexpected behaviors:

    • Wins/rewards "tracker" won't reset when I change the deck.
    • Some decks are not being added/displayed in my library.

    The verion is 2023.25.0.4534.997312

    4 votes

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  9. Ghalta and Mavren dinosaur tokens do not have text boxes

    See title. Dinosaur tokens produced by Ghalta and Mavren (which have trample by default) have the UI display boxes of vanilla creatures and no text boxes, so they do not display that they have trample. The normal glow of trample still exists and they still trample through, but the text box doesn't display it.

    Only when the tokens gain other abilities do they then gain a proper text box and display trample as a default ability.

    3 votes

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  10. loging

    I have a problem both on my PC and on my phone. The problem is that when I log in, it loads as if it were in an active game and never logs in. I have to log out and log in with my email and password again to be able to log in. to the log but always the automatic start of the session I have it bugged and I have already uninstalled and installed several times

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. Battles under Lands Tab on Mobile

    Battles show under lands tab rather than lands on mobile.

    9 votes

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  12. Arena won’t launch

    Since the MoM update yesterday I’ve intermittently had this issue where upon opening the app the startup gets stuck on “Retrieving Asset Manifest”. After what I assume is a timeout I get the message “Error Updating Data: Please check your connection and try again.” My internet connection is fine as I am able to access other sites/services.

    I am on iPad.

    2 votes

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  13. Cant search for lands. Only shows battles

    When searching for what duel lands I have in the deck builder, it only shows battles. Also messed up a draft because I wasn't able to change my lands. Please credit my Ccount and fix this issue please

    12 votes

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  14. ONE Mastery Pass

    The mastery pass for ONE is still on my screen and shows that I have 4 mastery pass tokens when I have 30/30 spots filled.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  15. mac forgets resolution, shows invalid options, lies about size

    m2 mac laptop

    • often when clicking the gear icon, all the text for options, like "graphics" is blank - you can still click to change options, and text in dropdowns does appear
    • sometimes all the text on the first "options" screen (e.g. to select graphics vs. audio settings) - is missing
    • the game will show a size that is clearly not the current size of the app
    • the game will not have all the size options available, and is forced to be much smaller than full screen size.
    • When going into full screen mode, a very small resolution is used…
    4 votes

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  16. Full art land display incorrectly

    Full art phyrexian lands are displayed incorrectly when played on the battlefield.

    5 votes

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  17. Chandra, Hope's Beacon

    I'm playing on Android.

    When Chandra, Hope's Beacon's +2 is activated, the mana color selection wheel is partly behind the edge of the collapsed card making selecting blue mana impossible.

    19 votes

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  18. multiverse

    Multiverse Legends skins should be available to cards in Standard.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. Issues loading the app

    since the last update my app now gets stuck on “retrieving asset manifest”

    3 votes

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  20. Bug: When opening MOM Packs in x10 groups, not all of the rares opened are shown

    This bug is reproduceable by opening MOM packs in groups of 10. Exactly 10 rares are shown, but you are pretty much always going to get more than 10 rares from 10 MOM packs. I'm not sure but this might be the first time in MTGA when 10 packs can produce more than 10 rares, and nobody at Wizards thought to update the 10x pack opening UI. The issue definitely happens on the windows MTGA client, but I'd bet it happens on all platforms.
    Additional data:
    I opened 55 MOM packs on day 1. I did x10 open 5 times,…

    2 votes

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