MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
1771 results found
-
my friend list is not working
i see my friendlist dissapeared and also my name on the friendlist says username#12345 when i log out and then login my username corrects and says my id without the number... but if i close arena and reopen it it returns with the username#12345 name. and without my friends in any case
198 votes -
Cards not displaying correctly
The game runs really great, but for some reason every time that the decision making panel appears all the cards are displayed in black. This is a brand new laptop with intel core i7 quad core, 8 gb ram, an an intel iris plus graphics card. Everything else displays well. I already reinstalled the game 3 times
13 votes -
Card stuck to mouse pointer during Draft
So... i paid to play a draft, and i missed one card pick because a card got stuck on my mouse pointer, very frustrating
42 votes -
Ooops something went wrong while updating
What the title says. I can't launch the game because it started updating. Then gave that error. Now gives that error every time I try to launch.
24 votes -
Keeps crashing
Game keeps crashing and I can't even make a log.
31 votes -
Fullscreen is actually Borderless Windowed Mode
As the title says, it is obvious that the Fullscreen Option actually enables Borderless Windowed Mode. There is no actual Fullscreen option. This can be seen by either alt-tabbing (which happens instantly, not possible in actual fullscreen) or by minimizing another window, which shows Arena behind it, proving that it is running in a window. I really don't get why this is a thing.
5 votes -
Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
-
Vrjlxn6.jpeg 391 KB -
スクリーンショット 2024-01-28 141828.png 3891 KB -
Screenshot_20231214_180103_Magic.jpg 97 KB -
MTGA 2023-12-14 21-57-40.mp4 35704 KB -
Screenshot 2023-12-14 215714.png 38 KB -
Screenshot_20231212_203447_Magic.jpg 98 KB -
IMG_1476.png 46 KB -
Error.PNG 51 KB -
Capture.PNG 49 KB -
Screenshot 2023-12-13 173509.png 37 KB -
IMG_0551.png 46 KB -
IMG_3765.png 75 KB -
IMG_0046.png 87 KB -
IMG_1881.png 80 KB -
Screenshot 2023-12-12 201518.png 30 KB -
Screenshot 2023-12-12 160129.png 27 KB -
image.jpg 2037 KB -
20231212_144914.jpg 1813 KB -
error.png 37 KB -
Screenshot_20210209-223106_0d1fccac8b78e37cdc1dccf8a6bd9734.jpg 244 KB -
wsxG18sPDwA.jpg 65 KB
558 votes -
-
I can´t instal mtg arena
I can´t instal mtg arena passed 13/03/2020
-
16010542496471668936225737628600.jpg 1886 KB -
16010542496471668936225737628600.jpg 1886 KB -
Asset Error.png 1104 KB -
MTGA error.jpg 117 KB -
Asset error.PNG 1259 KB -
2020-09-21.png 1262 KB -
2020-09-20 (6).png 1260 KB -
arena 1.PNG 867 KB -
Error.png 681 KB -
UTC_Log - 09-20-2020 12.35.48.log 55 KB -
UTC_Log - 09-20-2020 12.47.23.log 22 KB -
Asseterror.jpg 114 KB -
Arena Asset.jpg 106 KB -
Log20200919_070420.log 1781 KB -
16005107123246023378195255075037.jpg 5270 KB -
091820.PNG 762 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Log20200813_114050.log 2 KB -
20200813_131017.jpg 2435 KB -
MTGA.jpg 86 KB -
Screen Shot 2020-06-25 at 7.33.01 PM.png 68 KB -
Log20200625_193824.log 163 KB -
UTC_Log - 06-26-2020 02.32.51.log 163 KB -
Screenshot_1.png 6 KB
845 votes -
-
Black cards
Cards are invisible
http://prntscr.com/r6leex26 votes -
no Advancement in ranks
I am unable to advance in ranks. No matter how many wins in constructed I'm stuck on bronze tier 1 with an exclamation like i haven't even played this season.
16 votes -
Missing Mythic Card Reward
Upon reaching level 28 on my Theros mastery pass, I did not received the listed mythic rare card reward. I did receive the daily card reward that was awarded as a result ot the same game, but no mythic card. I checked my collection and there no new mythic cards added.
64 votes
.png){kind=link}
.png){kind=link}
~3.png){kind=link}
- Don't see your idea?