MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1771 results found
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Questss not updating
Saturday, it said I had 19 hours to go until refresh. I thought, Okay sunday it will refresh. Yesterday afternoon it said I had 15hours before my quest refresh/reset. I logged in a little while ago and it said I had 14 hours to go. It should have refreshed by now.
1 vote -
Persisting tutorial when i open the game
Hi,
It's very annoying
Everytile I open the game, in the welcome page, there is the blue flying light with a voice saying "you just won a new deck !" and all the rest of the dialog
I can't skip it
How can i do please ?
Thanks1 vote -
Collection
Collection button in profile does not work
1 vote -
concede button broken
The concede button is broken which is really frustrating. I've had issues with it on macOS for a long time at this point. It changes color when you hover over/click it but it doesn't actually do anything too often, and it drives me crazy. Same thing happens with the options for the "did you have fun?" prompt that sometimes pops up after games. The buttons light up and get bigger in response to you pushing them, but nothing actually happens. I have to keep clicking over and over again and eventually it'll work. Same for the concede button. But normally…
2 votes -
Visual Bug Menu's
on PC after visiting the store, the '9 goldpack' visual indicator stays in the top left corner while navigating through the menu's. This has been happening on and of for a couple of weeks now. sometimes it clears after you revisit the store, but sometimes it doesn't
2 votes -
Performance degrades when using mouse polling rates over 1000Hz
I have a few different gaming mice and recently switched to a Razer Viper 8k. I've found that when the polling rate of my mouse is set over 1000, the framerate in MTGA begins to drop when the mouse is moved.
Using the Razer Synapse software, I can set the polling rate 1000, 2000, 4000, and 8000. I've not had issues with any other games when using the 8000Hz polling rate. When I use this setting in MTGA, I literally have to stop moving my mouse for a second in order to click on a card or button, then I…
1 vote -
Today's "Shadows Over Innistrad Remastered Previews!" banner points to the wrong URL.
Today's "Shadows Over Innistrad Remastered Previews!" banner sends users to an incorrect URL, resulting in a 404.
The current banner points to "https://magic.wizards.com/en/news/card-image-gallery/shadows-over-innistrad-remastered".
The proper URL to point to is ""https://magic.wizards.com/en/news/card-image-gallery/shadows-over-innistrad-remastered-card-image-gallery".2 votes -
Store
The mtga store in IOS does not display the question mark icon that provides details of the product you are trying to buy.
1 vote -
deck search stall
For the last few months I have been experiencing a stall when I search for terms while in the deck building tab. I type in the search box for say "Wolf" or "Gix" and the client freezes for a few minutes and the little blue spinning wheel spins.
Is this what the client is supposed to do when you enter a search and it just takes a while to compile results, or is this a bug? I don't ever remember it doing this until a few months ago.
2 votes -
Missing menu text on M1 MacBook Pro
There is no text in the buttons on the menu when you press the esc key. This is the case wherever I am in the game. I'm running the latest version of macos with the graphics options set to high on a laptop with the M1Pro SoC.
2 votes -
Display Name Change
I know other people have asked for this before, and now I'm adding my voice to theirs. Please allow us to set our own display names. It's a basic feature most other games readily offer.
3 votes -
Create New Deck Button Went Wonky
My Create New Deck button went a bit haywire... Android Arena
1 vote -
Traduction française page bug
L'interface est en anglais donc galère pour comprendre comment poster ou signaler un bug, un truc qui devrait prendre 1 minutes en prend 10 car on nous redirigé vers des pages qu'on ne comprends pas alors que l'on voulait juste signaler un bug
1 vote -
Bug signaler bug
Soit vous ne proposez pas la page précédente pour signaler un bug avec une redirection ici ou vous annuler la redirection
1 vote -
Card text can be difficult to read on mobile
It can be very difficult sometimes to read card text, even when zoomed in on a card, especially on planeswalkers and other text heavy cards. I suggest adding larger text in a scrollable box on the right side of the screen when zoomed in. That space is currently empty as can be seen in my photo.
Thank you for your consideration.1 vote -
Client closing when the game begins
I'm confronted with a bug that is pretty annoying. ( I'm on Windows 11 for reference).
When i launch a game by clicking on the button 'play', I have a 1/5 or 1/6 chance (maybe a bit overestimated) that the client shut down when the game would begins. It find an opponent, and when the battlefield would normally show up, the client just crash. It would not bother me that much normally, because i can just reconnect to the game, but then when immediatly relauch the client, it reconnect me to the game, and same, when i just should be…
1 vote -
default lands
Favorited basic land types do not default in draft decks. They did at first after being introduced but now the default is the set lands and it's back to the old way of having to replace the basics each and every draft. This should not be necessary.
4 votes -
Timeout timer running unnecessarily and not soowing while selections are being made and actions taken
Timeout timer running unnecessarily and not soowing while selections are being made and actions taken. The cumbersome and sketchy UI was hampering my ability to make selections during my turn (while using underworld breach) and the timeout timer continued to run while I made selections, ultimately cutting me off and skipping my turn.
1 vote -
Unable to make payments on Xsolla
I have contacted xsolla numerous times to get then to allow me to buy gems on MTG Arena. I have tried with my current credit card info and attempted with new CC info but I keep getting an error message to try later or contact xsolla customer service which I have done 3 times now with no reply over the last month. Please let me know how this can be resolved. Thanks
2 votes -
Veil of assimilation triggers with eye of malcator
When your order the tigger for Veil to be last to target an activated eye if malcator the effect fizzles and won’t target anything. Not even the creature you played as an artifact. Miss lethal damage due to the issue
1 vote
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