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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1769 results found

  1. 1 vote

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  2. Add a "Confirm" prompt for Draft Token use - or any Draft Buy-in

    Today I decided run a couple of matches of Alchemy Play on my iPhone so I opened the app and had a match. When the match was ending I was tapping the screen with my right thumb, in mid-lower right side area, waiting for the "Defeat" match screen to go away. While this was happening, I was talking to someone in the room with me, and I looked away from the screen for maybe 2-3 seconds as I was doing this.

    While I wasn't looking a the screen, I had unknowingly tapped on the "Premiere Draft Throne of Eldraine" banner…

    1 vote

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  3. collecion

    I'm not able to access my collection. The server seems off

    1 vote

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  4. Can't go into play mode anymore after update

    After the update the client works fine, but when I click the "Play" button the framerate drops immensely making quitting the only option, I can post a screen.
    Actually it's working, if you wait long enough animation go further.

    1 vote

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  5. Bug

    I played Kemba's Outfitter to the battlefield, giving me an enter the battlefield choice. I clicked on View Battlefield to assess. When I went back to View Browser, Kemba's Outfitter was still waiting for me to make a choice, but the actual choice dialog was gone.

    There was also something going on with my opponent's Ossification of my Baird, Argivian Recruiter, jumping back and forth from their land to my battlefield while I tried to get the choice dialog to show back up again. Eventually, I just had to time out twice and lose my turn.

    1 vote

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  6. quick cancel causes match start in draw lead into hanging and overlapping mapmusic in all other menus then

    its a bug. occurs if you press PLAY, queuing finds a player who press quickly cancel on their site. this leads into an over 1 minute "waiting for opponent".
    match starts in a draw and the map music is running continuous in every other menu window. dont stop in a new match with another map

    1 vote

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  7. bug reporting glitch

    or how reporting a glitch it glitched.

    1 vote

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  8. tutorial

    tutorial, it won't let you leave unless you complete it, wtfH?

    1 vote

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  9. Monthly and Seasonal Ranking

    Please add a tab section on Profile that displays the player's ranking for each month and season, and make an achievement tab for sections devoted to more difficult and specific achievements like playing total games/matches, playing specific planeswalkers/battles, defeating/removing specific planeswalkers/battles, times played & defeated the AI Sparky, Friendly challenges that are won and loss, and rewarding your players for playing Historic Brawl and other Brawl.

    Consider adding in Pauper and Artisan Format options in addition too additional competetive play modes.

    1 vote

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  10. 1 vote

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  11. Enignamtic Incarnation times 2 on the opponents end turn stack.

    Sheoldred's Eddict in my hand stacked against Enigmatic Incarnation x 2 sacrificing each other on the stack opponent fetches the first creature trigger ETB opponent fetches the second creature, with this on the stack I want the opponent to sacrifice the first creature before the ETB effect of the second creature enters the battlefield. Date of occurrence is 12th of August in the Explorer best of 3 qualifier event. This problem prevented my win condition on the following turn.

    1 vote

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  12. Quests needing you to tap out of them

    Tapping daily quests on mobile requires you to tap out of them before tapping on another. Trying to tap on a quest while you have another one highlighted results in closing the quest you were looking, but not opening the quest you wanted to open, and may also require you to tap again for some reason. I don’t know if this is a bug or bad UX, but it just feel very janky and unnatural.

    1 vote

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  13. Lost, bugged abilities & permanents

    My abilities keep disappearing and interactable permanentes behave strangely when I fuse the Mishra. The game goes into a state where I can't do anything, and in the meantime my time runs out and I die.

    The situation is as follows, every permanent is on the battlefield and I have put everything out of my hand. When I could select the Mishra abilities, I would click on the battlefield again, and look at my cards under the "Ossification" card, then go back to the Mishra ability selection menu.

    It's really annoying because this isn't the first time I've lost a…

    1 vote

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  14. does not allow the redemption of fnm promotional booster codes.

    does not allow the redemption of promotional booster codes.

    1 vote

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  15. error al iniciar la mecanica de CASCADA

    lanze mi comandante el cual disparo la habilidad de cascada, al momento de preguintarme si quiero lanzar la carta con la mecanica, esta no se visualiza por consecuencia no la puedo selecionar y lanzarla.

    1 vote

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  16. Tilonalli's Summoner - UI Change Please

    I drafted a Tilonalli's Summoner during the wild draft. I miscalculated the mana I had for the amount of tokens to make for Tilonalli's Summoner when attacking. No big deal, I click the orange button that, when you don't have the mana to pay for an X spell, in 95% of cases takes you back a step to adjust and put in the correct amount for an X spell. Nope. For Tilonalli's Summoner, when you click that big orange button, it just declines to do the ability altogether even though the first choice you make is accept vs. decline. Bad…

    1 vote

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  17. Connection UI feedback should be accurate

    When I lose connection, it shall signal it to me somehow.
    Currently, I constantly get into situations, where i am
    1) waiting for the enemy to make a move
    2) then he starts running out of time
    3) he runs out of time and the game hangs for several moments
    4) finally a "disconnection" message appears telling me that t'was I who actually disconnectedfew minutes ago.

    This is not acceptable and I firmly believe that it should not be too difficult to accurately display connection status.

    1 vote

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  18. Borderless land display issue

    Borderless Lands are not displaying correctly on iOS.

    1 vote

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  19. Negative or Exclusion operator in Deckbuilder

    As the number of cards available in Arena increase, it is becoming more difficult to search for a card that meets particular criteria or even find a specific card. One helpful tool found in most search tools is a "not" operator. I realize that when searching for certain properties, you can use the != operator. However, from reading the documentation and experimenting on my own, there is no way to EXCLUDE results that contain a particular string (particularly in the card text).

    For example, if I want to search for cards that modify casting costs of OTHER spells, if I…

    1 vote

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  20. Opponent's avatar covers commander cost making it impossible to read

    Opponent's avatar covers commander cost making it impossible to read when they have an empty hand.
    With commanders that have a cost reducing mechanic such as Balrog it makes it impossible to establish the cost that your opponent would have to pay. This can matter with counter spells that counter a spell unless {X} mana is paid.

    1 vote

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