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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1746 results found

  1. No way to change sideboard cards on mobile app

    When doing g a Bo3 match on the mobile app the "done" button, just starts the next match and doesn't save any if the changes of cards I swapped out. There doesn't seem to be any way to actually submit sideboard changes.

    1 vote

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  2. draft from abilty (Alchemy) not working with card style

    i bought this Order of Midnight and Murderous Rider card style from the shop and this card style did not work on Raddic tal zealots draft abilty

    hope you fix this or refund me

    1 vote

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  3. Cards not displaying properly on large monitor

    When I hover over a card in the Packs screen for a card that has other cards associated with it (see screenshot) the card does not display correctly on the screen (again see screenshot).
    I have a large monitor too. Its not a screen space issue

    1 vote

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  4. Can't start the app with my brand new phone.

    I just recently got a new phone the REVVL6, i transferred my Google account over to it and then tried to start MtG Arena but it won't even load. All i get is black screen.
    I checked the ststem requirements, they're good (it's the latest android system) and i followed the troubleshooting steps on the Magic website.
    Please help, this is my 4th time reaching out, I left a 1star review+request, sent an email, and contacted "support" , and i only get the same stock response to check the troubleshooting page.

    1 vote

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  5. historic

    Please fix the issue that every time I select a deck from a main screen to play it will automatically choose the Historic mode even if it's a standard deck.

    1 vote

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  6. Pauper Decathlon

    I just spent several common wildcards and 2K gold to create a deck for an event which MTGArena advertised as pauper and now it doesnt let me submit the deck? Shouldn't ALL MTGArena common cards be legal for this event, as advertised?
    I need a reimburse or i wouldnt have spent my wildcards and gold...

    1 vote

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  7. Arena zooming in entire window

    I just changed my graphics settings on Arena from low to medium, on MacBook, and for some reason it zoomed in the entire Arena window but didn't affect any other windows on my computer, fortunately. Anyone had a similar problem and have any ideas how to go about reverting it to the original zoom settings?

    1 vote

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  8. View for ranking

    Insert a screen for tha ranking reference, in which the names of the players appear

    1 vote

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  9. Product Suggestion

    My deck format does not always look the same. I like to know how to make it always look the.

    1 vote

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  10. Game crashes every new battle on iOS 16.2

    After iOS 16.2 update on iPhone 14 Pro Max, the game version 2022.22.10.642.977745 keeps crashing during loading new game.
    Recreate after finishing a battle immediately start a new battle and it will get stuck before reaching 5seconds on the clock display.
    It happened more than 4 times in todays game session.

    1 vote

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  11. OPPONENT PET BUG SLEEPING

    Opponent pets always sleeping

    1 vote

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  12. 1 vote

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  13. 1 vote

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  14. Deck Builder: Advanced Search Terms Examples section still uses "cmc"

    One example in the Advanced Search Features section:
    "Let's make a Mono-Red Burn deck!" still show the filter "cmc" when it should show "mv" as per the change from "Converted Mana Cost" to "Mana Value".

    Current:
    "c=R cmc<4 o:"damage to any target"

    Fix:
    "c=R mv<4 o:"damage to any target"

    1 vote

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  15. Card name became stuck on screen

    I was moving a card (Energy Refractor) from my main deck to my sideboard while drafting, when the title of the card became stuck to my mouse. It followed my mouse for the remainder of the draft, and I was unable to drop the card or return it to the main deck. When the draft ended, the card title dropped from my mouse but stayed on the screen, remaining even after I exited the draft.

    1 vote

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  16. profile

    There should be a link to my collection from the Set Collection page after clicking on a particular set that lets me use my wild cards to complete it.

    1 vote

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  17. Cannot "done" out of sideboard (Bo3 Standard)

    I got stuck in the sideboard and the "done" button would not exit me.

    1 vote

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  18. reading card

    A recent update caused any moused over card to appear off to the side instead of on top of the moused over card. When additional information, like split sided cards, token cards, flavor text and directions is also displayed it further offsets it to the side. This screenshot it of the card Depose/Deploy. It contains 2 cards, a token creature and an explanation of what flying is. Only the mechanic definition and part of the token is visible, the rest sticks off the edge of the game's screen.

    Perhaps offsetting the card should be a togglable feature.

    1 vote

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  19. standard brawl is called wednesday brawl

    In the play recent screen standard brawl is called Wednesday Brawl for some reason. It's still called standard brawl on the brawl selection screen though

    1 vote

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  20. How does timeout work?

    Hello I sent a ticket to Wizard of The Coast and they redirected me here. I actually had big problems with timeout. i actually don't understand its mechanism. I think it's not possible that when I'm playing a card the timeout expires. An example: last match I played against one that had 10 and more creature permanents on the battle and I had 8 someone with flying someone not. I had to think how and if to block, I had to take additional time that is more than to play a 2 mana card at the initial stage of a…

    1 vote

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