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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1748 results found

  1. elite spellbinder ability on stack text formatting

    When the ETB ability of elite spellbinder is on the stack the text overlaps with the border

    1 vote

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  2. Bug

    I want to report a bug. When I have an Antagonize it stops being instant magic when the opponent has a Recruitment Officer and/or Valiant Veteran on the field.
    Check the error, because I can't use this Magic instantly during the opponent's turn.

    1 vote

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  3. Opening pack doesn't show "First" when it is a new card

    I just opened 6 packs, 3 of Ixalan, 3 or Rivals of Ixalan. When I opened each pack, none of the rares had the "first" header, but when I looked at my collection they were all indeed new cards. I have noticed this also when opening Strixhaven with the mystical archive cards every time I open a strixhaven pack and it is either a rare or mythic rare mystical archive card being opened.

    1 vote

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  4. 1 vote

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  5. unable to claim

    Hi.

    I'm in a place with bad internet connection. Probably because of that, when i finished a quick draft of brothers war (resulting 5-3) and tried to claim the reward a message popped up saying that it was "unable to claim reward, try again later".

    I entered again and there was no option to claim, just the option to play another quick draft.

    Thanks
    J.

    1 vote

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  6. 1 vote

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  7. Fix broken UI of lifecounter

    The life counter seems to be broken at a certain length of values.

    Please fix

    thx

    1 vote

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  8. Registration Button Disappeared

    If you make an error while registering (on a mac, iPhone xs OR Windows, tried all three).. the submit button disappears. If you get back to the login page, the arrow to get to registration is gone. Even if you restart, reinstall, login with another account and logout again.

    1 vote

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  9. Suggestion: technical issues chat button

    Often when trying to play Arena at my in-laws' house I end up experiencing technical issues due to a combination of poor mobile network reception and my father-in-law's choice of AT&T as home internet provider. It sure would be nice if there was a way to convey to my opponent, "Hey, I'm not blowing you off while I'm off making a snack or distracted by the TV. I am sitting, staring at my motionless screen silently raging just as hard as you are, if not harder." Better yet, make it an automatic message that pops up whenever the game recognizes…

    1 vote

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  10. Bug

    Arena is being displayed as a Window with minimze and close tap at the top and isn't centered on screen

    1 vote

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  11. New daily bicolor decks unavailable

    I completed all five color challenges and I have the RG "on the hunt" deck. After getting this deck, if i hover a uncompleted quest, and then hover the new deck quest, the counter of the uncompleted quest is displayed instead of the new deck counter. If i launch the game and don't hover any uncompleted quests, then hover new deck quest, there is no counter. I can't get the daily bicolor decks since.

    Plateform: PC windows

    i don't know how to reproduce the bug

    1 vote

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  12. Bugged deckbuilder interface while sideboarding

    As title says the interface bugged while I was sideboarding with my Esper control deck, I was playing best of three unranked historic. Also as a suggestion since bugs and suggestions are grouped together on this page, I would suggest separating them because it's confusing and I'm not even sure if I'm using the right page to report this because of that. I have included a screenshot.

    1 vote

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  13. 72 hours later...still cant connect to the server

    Cant Connect to the server. Google phone. Tried uninstalling and reinstalling it multiple times. deleting all app settings, cache, cookies. Shut down the phone and restarted it multiple times. It can't connect after I log in while loading. This all happens after I first install it, and log in, after it loads the cards database.

    1 vote

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  14. デッキリストが白くなって見えない。 The decklist is white and I can't see it.

     ゲームを起動してから一定時間経過すると、デッキ構築画面のカードリストが白くなって凄く見づらくなる。

     一度発生すると、試合と試合の合間のサイドボーディングのときも同じように見えづらくなるので、ゲームプレイは出来なくは無いが、ものすごくストレスが溜まる。

     勝ち負け競い合って集中してるときに、こういう表示バグみたいなもので水を刺されるとすっごいイライラするので、いい加減に直してほしい。

     兄弟戦争発売後のアップデート後からずっと同じ不具合が起きている。後のアップデートで多少はマシになったが、それでも結局起き続けていることに変わりはないので、なるべく早く直してほしい。

    After a certain amount of time has passed since the game started, the card list on the deck construction screen turns white and becomes very difficult to see.

    Once it occurs, it becomes difficult to see during sideboarding between matches, so it's not impossible to play the game, but it's extremely stressful.

    When I'm concentrating on competing to win or lose, it's really frustrating when a display bug like this gets in the way, so please fix it.

    The same problem has been occurring since the update after Brothers War was released. Later updates made it…

    1 vote

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  15. ONE preorder causes false positive unopened packs

    The result of preordering the ONE pass bundle registers as unopened packs in the interface (impossible-to-dismiss alert dot in header) despite nonexistence of relevant packs.

    1 vote

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  16. Bug

    Loading Screen taking too long stuck each initializing loading and updating files

    1 vote

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  17. I can't read a card during a draft (only a token created by it is visible)

    The displaying of cards that create tokens got worse some time ago but never was annoying enough for me to report it, until I encountered a split card that creates a token during Decathlon 9 Omniscience Draft. This is pretty self-explanatory - just look at the screenshots. I'm not able to read the card during my draft, I have to check it on the Internet. My screen resolution is 1920x1080.

    1 vote

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  18. not all (decathlon) tokens visible in the UI

    Not all tokens are decathlon tokens are visible (I have all 10) in the UI, also my play in points are not visible in the UI.

    1 vote

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  19. Bug

    I am playing standard arena and this is the second time I just lose for no apparent reason.

    This was a standard ranked Bo3 I was already up one game. Than I suddenly just loses doesnt go to game 3 just loses. I don't think I time out as i was actively playing and there was no time running out indication.

    Please check if there is a drop hack?

    Thank you

    1 vote

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  20. Cant select cards

    I have trouble selecting creatures to attack and block on my Motorola edge. Makes the game unplayable.

    1 vote

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