MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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678 results found
Uncommon Card rewards after level 80
Uncommon Card Rewards after level 80 BRO Mastery pass
I am on Windows PC. I have a mastery pass level of 85 and I haven't received any of the uncommon card rewards. Please fix this. Thanks and take care.4 votes
crash changing pet
whilst in my deck i go to customise the pet/avatar/sleeve, i am able to enter the menu for avatar or sleeve but when i select pet the game crashes every time instantly the second i click it3 votes
Opening packs, receiving repeats instead of wildcards
While opening packs one at a time from Phyrexia AWBO alchemy packs, got several Skull piercer gnats, which I have had 4 of nearly since release. There was no wildcards added for already having 4. Noticed several other cards doing the same thing, up to rare.2 votes
vault rewards not progressing
My vault is now 200% but my rewards are stuck at 100%.
There should now be 2myth, 4rare, 6 UC but it shows 1,2,3.2 votes
Pug da carta pé de cabra do cidadão executa totas as permanentes aliadas
Pug da carta pé de cabra do cidadão executa totas as permanentes aliadas
Ao usar a habilidade do card pé de cabra do cidadão ela esta destruindo as permanentes aliadas.
veja o video apartir do min 5:402 votes
Received gems instead of cards not rare complete in Dominaria United and Midnight hunt
Hi. I have on at least 3 occasions received gems instead of cards as rewards, when I'm not rare complete in Dominaria United and Midnight hunt. Does anyone know why this happens?1 vote
Ixalan launch date is wrong
The Ixalan launch date on the set collection screen is wrong. It should be Septemer 29, 2017.5 votes
Cards in Premier Draft Dominaria United with no names, types, or power/toughness
All card names, types, and power/toughness were missing when I did a premier draft of Dominaria United... Do I get my gems back for this? They still aren't visible when I go to create my deck...7 votes
Deck won't save
My new Kozilek deck won't save when I add up to 100 cards. I am not sure if the problem is with Wastes or something else. I can't save it on my Android phone, and I get the same error on the PC client. I last successfully saved with 71 cards, now I add just lands (Wastes) up to 100 cards and when I try to save it always give me the error "Network Error. Unable to update deck. Please try again later". Also when I try to search for Wastes in the PC client, it crashes.5 votes
There seem to be similar issues posted but I will reiterate that I too am not getting Alchemy ONE rares when my Alchemy ONE packs have been opened in the past few days and have instead been getting rares from the base ONE set.3 votes
Decks with Liberator, Urza's Battlethopter as commander cannot be saved
I built a Liberator, Urza's Battlethopter deck for Historic Brawl, using only colorless cards and Wastes. I tried to save it but could not. When I tried saving the same pile of 99 cards with a random mono-colored commander, it worked fine. Saving the deck with no commander, I get a warning that the deck is not legal, but no error. Clearly the battlethopter is the issue here.
EDIT: Using a different colorless commander causes the same issue.6 votes
The lands of full art of the kamigawa collection that I got in the store are not displayed correctly22 votes
Wastes Can't be used in Brawl
I purchased the full art wastes and then found that wastes don't work on Historic Brawl. If it is a known issue then sale of the art should not be available until the problem is fixed.
I would ideally like a refund on the art and I may buy it again once the problem is fixed.3 votes
Some ONE Rares are not included in booster packs
3 rare cards from Pyrexia:All will be one aren't available via booster packs. These are Rhuk, Kinzu and Goliath Hatchery. I was only able to craft them via Wildcards. When I open booster packs I only receive gems instead of these rares.1 vote
preferred card style favorite icon not available
The new preferred card style option that came with the All Will Be One Alchemy update is great... except it doesn't always work.
Some cards will expand to show multiple styles and a few of them don't have a favorite icon at the bottom right to select it.
It usually defaults to the plain version, not the parallax or special versions.2 votes
pre-release packs Brothers War still locked
The BRO packs achieved by Pre-Release Codes still locked...7 votes
Theros Beyond Death Forests not able to be favorited with new alternate art system
As the title suggests there is no ability to favorite this land in my collection and wasn't sure if anyone else is having this issue2 votes
alchemy ruining historic
I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that I enjoyed playing. But it is amateur compared to these Alchemy decks that ppl are bringing in. I'd like to either see alchemy in it's own format, or get rid of it altogether. I loathe the format, and allowing these cards in Historic, is furthermore making me loathe that too. I've seen other ppl in this forum complain, yet it seems you shed a blind eye and push alchemy on us even more. I would like to see something changed about this otherwise, I may stop playing because it's not fun.
I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that…31 votes
Got one rare card as daily reward, checked it as I got it, got to 3 copies on collection. Closed the app and went off for a while.
Hours later checked to make a deck with said card and it only appears twice.1 vote
Search function freezes/crashes
Search function freezes/crashes. Before last patch, there was always some stuttering/lag when doing the first search performed, but now its gotten worse. Now, the game just freezes or crashes, and this happens all the time. I have already reinstalled the game and it doesnt fix the problem. However, it seems some friends dont have this problem. I guess my 3 year laptop is too old now for Arena? is that what you are trying to say?4 votes
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