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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1718 results found

  1. NO LCI VAULT PROGRESS.

    every time I open the LCI packages, I lose 0.1 of the vault because it doesn't calculate the vault well: it's been happening for months.
    I leave part of the log, since it is impossible to upload the big ones on this platform.

    4 votes

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  2. deck builder mode

    The side boards (of all of my decks) are not showing in full on the deck builder mode and therefore I cannot edit them

    6 votes

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  3. Can't edit deck

    When I try to edit one specific deck I get stuck on the "Waiting for server" screen. I can edit other decks, it is just one that is causing a problem.

    5 votes

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  4. can't edit deck

    after the last update, when I try to edit a deck, the wheel just spins saying "waiting for server" and the program freezes without opening my deck

    5 votes

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  5. Can't edit deck or sideboard

    I can no longer fully see my sideboard for traditional decks. If I build a deck, I can put extra cards in the sideboard but they don't show. In addition, I can never edit the deck again after saving. If I try, it loads endlessly. Have tested multiple times, same result each time.

    4 votes

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  6. Unable to Edit Decks; Sideboard do not display correctly

    1. Unable to access 2 of my most recent decks for editing. Attempts to do so result in "Waiting for server" screen, and no response thereafter. This bug started 3-4 days ago.

    2. Sideboards frequently cannot be shown in its entirety or edited in the standard deck view. Switching to list view is necessary. This has been an issue for 3 months now.

    5 votes

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  7. All cards opened from packs (Ixalan specifically) are marked as “First”

    On iOS. When opening new packs from the purchased 50 pack bundle, every single card is marked as First. I was opening 10 packs at a time, but had the same experience when I shifted to opening 1 pack at a time. Every single card was marked First

    13 votes

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  8. 65 votes

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  9. Can't view full Sideboard on Android or Mac OS

    I am not able to see my full Sideboard (just 5 cards) when viewing my deck from the "Decls" tab and "Find Match" if I want to view or make changes to the deck before I start a match. I've been experiencing this issue since the most recent update. I have tried this on Mac and Android. The only workaround I've found is to move the viewable Sideboard cards into my deck until I find the cards I want to change and then put them all back into my Sideboard; which is both time consuming and makes me use more…

    6 votes

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  10. Midnight Assassin from Streets of New Capenna not usable in Historic?

    Not sure if this is a bug, but the game will not let me use Midnight Assassin from Streets of New Capenna in a Historic built deck. I have gotten this deck to work with this card removed, and I've gotten it to work with other cards from Streets of New Capenna. I am not sure if this is a bug, or some other restriction on the card. The game won't even tell me this card is an issue within the deck, I had to troubleshoot by taking cards out of the deck to find out which card was the…

    1 vote

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  11. サイドボードがでない

    iPhoneのモバイル版でサンダージャンクションリリース後にデッキ調整をしようとしたが、サイドボードが一部しか表示されない。

    6 votes

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  12. 6 votes

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  13. Deck Builder: Lands displaced by Battles

    [iOS] Battles have displaced lands in deckbuilding.

    Using T:land still works, however, all other options for viewing lands in the deck builder are either missing, or show T:battle now.

    Within the main deckbuilding screen, the selection widget (where you can choose color icons), the land option now only shows battles.

    Within the advanced filters, under Type, land is no longer a selectable option. Battle appears to have taken its place.

    60 votes

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  14. Land vs battle

    On mobile, the land category icon shows only battles.
    There is no battle specific icon.
    The land category in the filter is gone.
    We can add land in decks, if we find them. Which is quite hard since we cant filter lands.
    Its a big issue for mobile users.

    62 votes

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  15. Deckbuilder freezing. ANDROID

    On Galaxy Tab S8 Android.

    When trying to open certain decks, the deckbuilder will freeze on black loading "waiting for server" screen.

    When I delete the deck and try to rebuild it, everything works until I try to edit the deck in the builder. After adding cards and tapping the drop-down to shift cards to the sideboard, I tap the drop down again to bring the search back up but the deck doesn't minimize. I switched back to it while writing this to screenshot and it's now stuck in the opposite configuration.

    1 vote

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  16. Please fix your shuffling algorithm. Constantly getting the 3-4 instances of the same card next to each other in the deck

    Please fix your shuffling algorithm. Constantly getting the 3-4 instances of the same card next to each other in the deck

    5 votes

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  17. Sideboard won’t display properly

    I'm a PC user.
    I can add the cards to the sideboard, but it's only display 7 cards and rest of them are not displaying.

    4 votes

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  18. Bug: Every card from booster packs labeled as 'first'

    Steps to reproduce: Open a booster pack from anywhere (store, rewards, prerelease code).

    Platform: Windows, Android

    Actual result: All cards are labeled as 'first,' regardless of whether you own them or not.

    Expected results: Only new cards should be labeled as 'first'

    Workarounds: None

    12 votes

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  19. Every earned/ bought card is labeled as ‘first’

    Every card that is added to my collection has the label ‘first’ attached to it although I alteady have several copies in my collection.

    15 votes

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  20. M21 Jonas De Ro mountain art bug

    The M21 Jonas De Ro mountain art is bugged, and now looks ridiculous.

    6 votes

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