MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1199 results found
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Can’t put Lands in my deck!
I’m playing in MOM sealed and I went to change my deck and I can put basic lands in my deck. The suggest land button and basic land cards aren’t here. When I initially built my deck it auto filled my deck with lands, but when I changed the deck I no longer can put lands in my deck. I’m very frustrated I’ve been messing with this for like 30 min. Can I please just get a refund or sealed token? I hope this gets fixed I only play limited.
22 votes -
Deck Builder Lands
When trying to build a new deck in the Arena Mobile App on iOS, when you filter for lands, instead of lands options coming up, I keep getting my collected battles (and, only some of them). It works find on desktop, but this has been an issue for me on mobile since yesterday’s update for the MOM release.
20 votes -
Battle filter
LANDS AND BATTLE CARDS HAVE BEEN SWITCHED IN THE FILTER MAKEING IT IMPOSSIBLE TO FIND BASIC LANDS IN THE DECK BUILDER
20 votes -
Bug
There is no way to select lands in deck building anymore
17 votes -
Missing starter decks
I am currently missing several of the dual-color starter decks. Could someone in support please restore the missing decks?
16 votes -
Lands can’t be seen in making decks
When making a deck, lands cannot be browse to be chosen
19 votes -
Can’t access lands in deckbuilder
I am unable to access my lands in deckbuilder after the addition of the new battles card type. I highlight the lands in the Home Screen of deckbuilder and it automatically highlights the battles card type in filters. There is also no option to pull up lands via the filters page in deckbuilder. I am unable to build new decks now as I have no access to lands in my library. Hopefully this gets patched soon.
18 votes -
Gems from MOM packs with uncollected rares
MOM packs are giving me 20 gems while I still have 5 uncollected rares. The rest of the rares in the set I have 4/4. The uncollected rares are: Essence of Orthodoxy, Interdisciplinary Mascot, Terror of Towashi, Orthion, Hero of Lavabrink, Surrak and Goreclaw. My platform is PC
9 votes -
Missing packs
I Recently redeem my prerelease arena codes for the tales of the middle earth, but today when i wanted to open them, they are no longer available, they are totally missing from my account
8 votes -
I wonder if the timing of the mission being displayed was correct.
I wonder if the timing of the mission being displayed was correct.
I used the white deck, but the mission displayed after the match ended did not progress.
3 votes -
Can't search for lands
Can't search for lands, just brings up Battles. Good jobs guys.
13 votes -
Jump Into Middle Earth Packet Selection
According to https://magic.wizards.com/en/news/mtg-arena/jump-into-middle-earth-on-mtg-arena it states "Jump Into Middle-earth will present you with three options for your first packet. At least one option will be a packet you've never selected in a previous run of the event (unless you've selected them all). "
I've just paid the 1000 gold to start a new run; not only was the first packet one I have previously selected, but so was the second. I even specifically selected the first packet such that the multiple packets I have not yet selected could be present in the 2nd packet selection, based on the color restrictions.
Is…
3 votes -
Starter decks incomplete
Playing arena since 2020
when i get the renewal egg i lost the starter decks( not all)
i get only one new: Scrapyard sacrifice and i dont have the enough cards for craft the missing decks8 votes -
Not unlocking starter deck
I have won more than 3 games with charging ahead starter deck on starter deck mode and it isn’t unlocking the deck to play in ranked mode. It isn’t easy to do when I seem to be playing against loaded decks and no prize of getting the deck is very frustrating.
8 votes -
Starter decks missing, post July 18th 2023 update?
Unable to play/see 2 colors starter decks except for "Grave secrets" in "Alchemy play" mode. They show up in "Starter deck duel" mode though.
8 votes -
Did not receive Mastery Reward for levels 72 and 73
I have the MOM Mastery Pass. When advancing to Mastery Levels 72 and 73, I did not receive any Uncommon (or higher) card nor Vault Progress (in the case that a 5th of a card was generated). I believe that I have seen this in the past, also, but did not report it then. I am reporting it now. I was playing in the Starter Deck Duel when I completed a Daily Quest which earned me 500 XP to advance to 73,425 XP. Can this be corrected and rewards generated?
3 votes -
Bug with selecting land cards
On MGTA Mobile, theres a bug when attempting to select land cards, it’s not allowing, shows siege cards instead
14 votes -
Can't import deck with Fear, Fire, Foes!
When I try to import a deck list containing Fear, Fire, Foes! it fails with the message "Deck import failed with the following message: The input string contains an invalid line: 2 Fear, Fire, Foes! (LTR) 125". This happens both when I use an external deck list or a valid list exported by the client (attached). Enclosed is the log file in the unlikely event that is relevant.
6 votes -
renewal egg
Renewal Egg did not provide any rewards upon opening. Empty egg with error code.
4 votes -
ban sheoldred
Sheoldred is not fun to play against anymore.
please ban this rediculous creature from standart...
its just wtf...23 votes
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