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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1181 results found

  1. new starters missing cards

    The 10 new starters are not giving cards u already own 4x in older reprints, making them unable to be played. Also some of them are missing the name for some ppl, but thats not as relevant

    5 votes

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  2. Opening Foundations Packs giving gems instead of cards even though there are many rares I have not collected

    As others have said, but I want to reiterate, I've opened numerous Foundations packs and received gems in leiu of rare cards despite having a lot of rare cards yet to collect. Collecting the cards is one of the remaining satisfactions in the game. I am considering uninstalling and spending my time and money in less frustrating ways.

    2 votes

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  3. Cant cast "The Fall of Kroog" in my standard deck

    The fall of kroog does not highlight when it's in my hand as though it's not castable. It should still be standard legal but I cannot cast it in my standard deck.

    10 votes

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  4. kicked me off game while drafting

    game froze while drafting

    4 votes

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  5. Didn’t receive mythic rare from mastery pass

    Never receive the 2 mythic cards from the level 21 of the mastery pass of the duskmourn collection.

    5 votes

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  6. sideboard

    Unable to sideboard at all despite not reconnecting or disconnecting. Unable to add cards to my deck. This is ridiculous that it has been happening since bloomburrow and not addressed. This occurs on iOS and Windows.

    6 votes

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  7. Gems not awarded when collecting a 5th copy of a card

    Gems are not being awarded when getting a 5th card from a booster pack.
    I have suspected this for a while, but just confirmed it, but didnt get a picture.
    I just opened 3 MKM packs received from the mastery pass, and checked which cards I had 4 copies of before, which included Magnifying Glass. I had 1290 gems. Once I opened the pack I received another copy of magnifying glass and no other rewards.

    Version: 2024.44.0.7296.1106704

    1 vote

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  8. I can't see Side board cards on Decks page.

    I can't see Side board cards on Decks page.
    So I can't construct decks.
    When I picked a card from Sideboardtab, one after another other Sideboard card pop up.
    I want to buil deck soon.
    please.

    19 votes

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  9. "Apply card styles" does not resist after Bloomburrow update

    After installing the Bloomburrow update, any deck that I edit has no card styles applied, and so the "Apply card styles" button is visible.

    Clicking on this button applies the styles as expected, but it doesn't save (i.e. when I open the deck editor again, none of the card styles are applied).

    10 votes

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  10. Can't change deck cover art.

    Drag card from deck to title stop working. This is not responding overall.

    6 votes

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  11. Missing Schematic Art

    Found the common thread among the missing schematic art bugs.

    Was trying to apply my schematic Platinum Angel art, but couldn't find it. Rummaged through my collection, and basically:

    Schematic art doesn't show up on the alternate art styles ONLY when the card in question has another MTGA printing outside of the Retro Artifacts set. All unique-to-Retro-Artifacts have their schematic art show up and can be selected properly.

    Hope this gets fixed soon. Cheers!

    23 votes

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  12. not first card labeled as first

    When opening packs, all cards that I don't have 4 of, are labeled as first regardless of weather or not I already own a copy of that card. I'm running android. This was a problem before Ixalan came out, but I thought it might get addressed without me having to post about it.

    It would be nice to show a vault or treasure chest water mark on commons and uncommons that I have 4 of and a gem mark over rares and mythics that I have 4 of already when opening packs. If possible, it would be great if you…

    40 votes

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  13. 373 votes

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  14. Sperate DeckBuilder from Collection

    Please separate Deck builder from Collection add another tap on my main interface alongside HOME,PROFILE,PACKS,STORE,MASTERY + COLLECTION to help with organizing the areas from not only visual aspects but a psychological one as well

    5 votes

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  15. 9 votes

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  16. Taste of Power Achievement

    I cast both Jet Mox and Time Walk on the same turn, after spending almost all of my wildcards and coins get boosters. Went looking for the achievement just to go empty handed...
    Wizard outgh to now better...

    2 votes

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  17. Sideboard only showing 4/15 cards when in deckbuilding

    I am trying to modify my sideboard for my timeless Bo3 with the new set just dropping. My sideboard states that it has 15 cards in it, but only my companion and 3 additional cards show. I have not modified anything. I am able to add cards, but then it says that I am over the 15 card limit.

    14 votes

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  18. Pack bug

    Bought a MYTHIC pioneer masters pack and, guess what, got a RARE wildcard. I just want my mythic, my new Ashiok, not... this :-(
    P. S. Played on android, and, kinda, was too shocked to see this pull to make screenshot of pack, but can show this:

    2 votes

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  19. Normal version of Guide of Souls will not appear in Brawl.

    (On iOS) When attempting to add the normal version of Guide of Souls into my Brawl deck only the Arena specific rebalanced version of the card will appear.

    1 vote

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  20. FIX YOUR MOFUGGIN SHUFFLE ALGORITHM

    Really? Been building decks for almost 30 years and there's no WAY I get this f**ed with physical decks. 3 cards/5Mana and I draw two, 8 outta ten times first draw on average? And 14/15 times I get at least both of them by 3rd draw. Consistently. I'm sorry the new generation has no idea how to build a real deck, but how DARE you enable the weak instead of keep it real. Shame on you. The NEXT time I have to ragepost I'm going to upload a YouTube of OpenAI and ChatGPT discussing the bullsht shuffle and…

    2 votes

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