MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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678 results found
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Played against Illegal legacy deck in historic
Hi,
I just played against an illegal deck in historic. It contained every single atrocious legacy cards like Mox Sapphire, Black Lotus and Ancestral Recall.
1 vote -
Purchase error
Purchased the praetor bundle and only got three of the five I bought never received blue or white praetor only black green and red.
1 vote -
1 vote
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Make the match making system random
You guys need to Make the algorithm random, don’t just pair our decks, with perfect counters 60% of the time. What’s the point of brewing decks, if it’s just going to be shot down. Decks that work on table top, do not work in arena. I would imagine you would want your digital game to reflect the real game. There is no incentive to be creative, it’s just copy pasta a deck of the current meta with no thought to creating something original, because the match maker is going to shut it down, not to mention the mathematically improbably deck…
2 votes -
(Resolved) Crafted Cards are "uncrafted" but Wildcards were subtracted
I crafted 4 rare and 2-4 uncommon
cards (don't remember the exact number of uncommon).I played a few unranked matches then went to edit the deck. The cards I crafted are showing as not crafted. When I try to save the deck I get a validation message about having uncharted cards in my deck. Furthermore, when I check my wildcard inventory it reflects the 4 rare wildcards I redeemed (and then uncommon as well).
The odd thing is that I can still play both ranked and unranked matches with the deck. I just can't save any changes without re-crafting…
1 vote -
Starter Deck Incomplete
Storm of Blades is unplayable because of two cards are missing.
3 votes -
The problem with Exquisite Blood
Hello Wizards team,
I play a lot of historic and I've run into players who use the Exquisite Blood Enchantment. This card seems like it was written in a short sighted way. There are several vampires that create an infinite loop with this card which turns into an extremely easy/lazy win condition. By playing this 3 mama cost card, a 3 mama cost vampire, and gaining a single life you can win the game. It feels out of place with your usually well thought out card writing. Seems like the kind of card that could use a ban to maintain…
2 votes -
I have lost all progress, cards, gold and gems. I am back at the tutorial for no apparent reason.
I hope this is fixable. This would be a couple years of progress down the drain.
2 votes -
エクスポートしたデッキでさえ、インポートできない
デッキのインポートに失敗しました：インポートしたデータに不明なカード名が含まれています：xxxxxxx
上記の様に 表示されてインポートできません
xxxxxxxは一番上のカード名で、その１つをデータから外しても、
次のカード名が不正になってしまいます2 votes -
Daily deals purchases not showing up in the collection
I have bought several cards for the daily deal but those cards are not showing up in my collection even when it is label as purchased in the store. I play on a mobile phone and have not had any other problem beside this. Also my coin are gone when I buy them.
1 vote -
despark
I just want to report a bug with an alternate card artwork I bought today why am I having to jump through a bunch of hoops? Anyway the despark alternate art card back today I just bought it, and it's not offered as an option in collection or deckbuilder, I exited game came back in, tried both the new tried the new card styles tab and just right clicking it, anyway it's the one today, the ones from the store with all the oriental artworks
2 votes -
No way to mark card styles as favourite
Eg. I have a basic version and an oil card style in my collection. I would like to mark basic version as my favorites'. However, this is not considered as "multiple printings" of a single card and I cannot.
2 votes -
Searching for card by name leads to immediate freeze requiring force quit on Mac
I can filter for cards using the filter, but if I type a single character into the search bar, the program freezes, CPU use goes to 100% and I have to force quit the app and relaunch it. This has been an ongoing issue for the last 5 or so updates.
2 votes -
land destruction deck
If you are going to have land destruction decks they better not be able to destroy all your lands on turn 4. The game is pointless to play when I can't play. There is only one type of deck that is going to win that. A deck packed with counters and I get to turn 3 first with all land ready to counter, that is the only way, seems stupid right, well you guys did this, so fix it.
2 votes -
11 votes
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Mac picking pet crashes
When you are on Mac and try to change your pet in a deck, the game crashes every time
7 votes -
bug that places certain parts off screen & out of view
When building a deck, I scroll over cards that show 2 cards at once, i.e. a card that allows you to draft other cards, and part of those cards is off the screen, out of view. It happens when scrolling over cards that show 2 cards at once. It happens regardless what resolution I am using, and regardless if it's windowed or full screen.
2 votes -
M19 Special Duress / Card preventing set completion of M19.
Can the M19 Special Duress become craftable or can it be removed from the set collection. Duress has been reproduced in 7 sets of MTG Arena. Simply this should not be preventing set completion of M19.
2 votes -
draft
Hello, playing a Phyrexia draft, THE OPPONENT has played a Sheoldred, the Apocalypse to my surprise and obviously I have lost the game.
How could this have happened and how can I be compensated?
Thank you.1 vote -
Client crashing when going to Decks or choosing Play Modes
Client crashes when selecting Decks in the Menu, as well as selecting play modes after pressing Play in the Home page.
4 votes
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