Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


1722 results found

  1. Invalid Decklist Unable to Edit

    Steps to reproduce
    1. Go to decks
    2. Select an invalid (deck with less than 60 cards) to edit
    3. Click edit or double click

    Platform: PC

    Actual Results:

    -Goes to waiting for server page endlessly

    Expected Results:

    • Deck opens for editing
    1. No video

    2. Workaround is only editing decklists with more than 60 cards

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. can't edit several decks

    i have a very annoying issue: after last updates, when I try to edit a deck, "waiting for server" appears and the client freezes without opening my deck

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I can' t edit my B03 explorer deck

    when I click on edit deck on some decks (b03 in particular) the application freezes in the black "waiting for server" screen, reinstalling the app or deleting the deck and rebuilding it didn't help... I think there are problems with the sideboard

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. daily deals

    I purchased a card during yesterdays, "daily deals". I still do NOT have the card. its been over 8 hours.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Bug with decks

    I cannot modify my decks and sideboard. The arrow that puts my deck below don't let me make any modifications. Same thing with sideboard. It's like the screen frozen. This happens if I got lucky, if not, the screen keeps loading "waiting to the server," and never finishes

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Deck List causing client to stall

    I have been using a specific standard deck for over a month. In the past couple days, when I try to view the deck list and sideboard for changes, the game freezes on the 'Waiting for Server' screen.

    All other decks are loading fine. However, it's critical that my only competitive deck list is accessible and editable. Strangely, I'm still able to play with it.

    I've tried copying the decklist and changing the name, however any attempt to load any iteration of the same decklist will freeze the game.

    I'm using the Mac client, loaded through Epic Games.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. ban etali

    Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. deck tab

    MTG Arena:

    unable to access deck tab on PC or IOS.

    Waiting for server... message. never responds. I have restarted both products multiple times. All other internet devices/apps/etc are working.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Issue with Midweek Magic: Brawl Builder Challenge

    I am not a brawl or Commander player but I thought I'd give it a go. I put together a deck that I thought might be good and played to a -1 to 9 loss. My issue is that the Commander for my opponent is on in the list if valid ones for this challenge. They were playing with Gitrog as their Commander. This is not listed in the ones available.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. An opponent plays Echo of Eons against me. But I can't find the map anywhere

    An opponent plays Echo of Eons against me. But I can't find the map anywhere

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Bug: Starter decks not legal in alchemy

    Ever since the rebalance in january, two of the starter decks (Charging Ahead and Sylvan Wisdom) are not legal to play in alchemy.

    This is because some of their cards got rebalanced, but the starter deck is still using the old versions.

    You can bypass this by cloning the deck and putting in the correct versions, however its confusing for new players and for deck slot space.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Can't progress in Jump In after making first pack selection

    I can no longer progress in Jump In. I had a network error in the midst of picking my second pack a few weeks ago. Now, when I try to play Jump In again, I'm still stuck in that deck building stage. I'll get my options for my second pack and select one, but it processes for a moment, then kicks me out to the main menu. After that, if I attempt to return to Jump In, it gives me the attached image - no choices for a second pack, so the game is perpetually stuck. I can quit out…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Favorited Card Styles Not staying selected

    Favorite Card Styles not staying selected after log out. This includes lands also.
    This appears to have became an issue with the WOE Alchemy update

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. starter deck dual

    I've played and won a few games of the new rotation of starter deck duals but have not received the dual color deck rewards. The couple I have used are GW and GU.

    23 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Sideboard Negate Bug

    So as we all know, Negate is a very powerful sideboard option against control decks.

    However, this might be a few too many.

    It's a strictly visual bug that I've been able to replicate with specifically Negate, moving it in and out of the seven Bo1 sideboard slots makes it look like I've filled my sideboard with an illegal number of copies.

    Using Windows to do this, and while it still says the sideboard is 15 total cards, it certainly looks like I've been Farewelled one too many times.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Mastery Pass March of the Machine: No ICR cards beyond level 70

    I bought the mastery pass March of the Machine after I competed level 70.
    Beyond level 70 (currently at 86) I got no ICR rewards. I trace my collection and my vault, no rewards this time. For another matstery in the past it worked.

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Cannot use wastes with colorless commander in brawl

    Wastes are currently unable to be added to a brawl deck with a colorless commander. Says network error. Can be added fine to deck with colored commander. Able to save deck with a colorless commander with no wastes or a colored commander with wastes but cannot with colorless commander with wastes

    85 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Thalia Drácula Aspect Does not work

    I have just bought this afternoon Thalías Dráculas card aspect, the one on sales that is about Mina Harker. The problem IS that altough I have 4 copies of Thalía I can not select the new aspect I have bought using gems and I do not know why.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 46 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base