MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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678 results found
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Not adding more than 24 wastes
In deck builder you cannot add more than 24 basic wastes and if you add more lands it takes away from wastes you cannot individually add wastes to a deck if you have more than 24 lands already
5 votes -
Uncommon card rewards after 80lvl
Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.
3 votes -
Received 20 Gem Reward instead of Rare/Mythic, Clearly do not have all rares in Kaldheim
Bought a pack of Kaldheim and received a 20 Gem Reward instead of Rare/Mythic. I do not have all rares in Kaldheim.
Furthermore, this problem appears to exist all over this forum with no official responses. This bug report system is not seeming effective, my search produced 1600 results, I "voted" and commented on some but I'm not sifting through that many bug reports to find the one with the most votes. I don't know how you expect this system to be functional and useful as it is unless it's just a place for pacifying complaints that you will never…
1 vote -
Not invalid, but invalid deck
When I try to play standard ranked my Deck is being reported as invalid due to format illegal cards. But then when I hover over the deck before editing it says: 'invalid cards 0'.
23 votes -
enlarged cards cut off
When I hover over cards in my collection while deck building, crafting or opening packs, the enlarged version is cut off making the card unreadable.
3 votes -
Decathalon 10 even is not allowing brothers war cards
I can not submit a deck for dec 10 with brothers war cards
4 votes -
Decathlon 10 - On the edge
I used a bunch of wildcards for the Decathlon 10 event on the Edge event for BRO, and they're showing as not legal.
Not sure what to do? It states that BRO, DMU and SNC are the only sets legal for the event.
4 votes -
3 of my starter decks aren't showing after the update. Wizards, can you please fix this?
After the last update, 3 of my starter decks, werewolf, black/white, and red/black aren't showing to me, Wizards, can you please fix this?
2 votes -
5th Copy of a Card in a Booster
I got a 5th copy of two cards that I already had. This is not the first time but this time it was from 2 cards in one pack
1 vote -
Purchased/ crafted cards not in library
I “crafted” several cards with coins and they are showing as not collected in my library. On IOS, this has happened a handful of times at this point, both with buying coins and using wildcards. Can list the cards if necessary but just seems to be a bug with the store.
1 vote -
import
日本語を使用するとインポートでデッキ作成が出来ません。英語にするとデッキ作成が出来ます。
既存のデッキをエクスポートしても出来ないので、修正お願い致します。8 votes -
Fast opening packs does not seem to build collection of commons/uncommons
Had 396/404 common cards for Phyrexia All will be one. Fast opened 2 packs. Got the rares, then checked my progress. Still had 396/404. The same happened for uncommons.
Why is the fast open not granting these cards?
1 vote -
Golden Pack progression - old collection
It would be nice if the progression counted when you buy any booster. I'm kind of stuck buying new collection boosters to get a golden pack, while I want to get old collections too.
2 votes -
Recieving Rare gems in packs when set is not complete for brothers war
Recieving Rare gems in packs when set is not complete for brothers war
4 votes -
Starter 2023 Decks locked
With the Feb 7 2023 update, I can no longer edit / modify the 2023 starter decks. They all show up as 'locked / alchemy'. I've completed all of the color challenges, and was able to use edited decks in color challenge matches prior to this. Other players are using modified decks. I only get the option to 'view deck' when using the Decks interface, for all of the color challenge decks. What am I missing?
2 votes -
Driven // Despair Makes Jegantha the Wellspring Illegal as a Companion
Create a deck with Driven // Despair [AKR] and then choose Jegantha the Wellspring [IKO] as your companion. The deck will be marked as illegal for the companion requirements.
1 vote -
deck-menu
Since the new update i can't go in my deck-menu.
the screen with waiting for server appears for a while and then the game closes it self2 votes -
2 votes
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BUG: BRO rare Woodcaller Automaton distribution
I have almost a complete playset of Brother's War rares, but I have never opened a Woodcaller Automaton. I have 263 rares out of a possible 272. Of the missing 9, four are Woodcaller Automaton. This can't be explained by randomness.
1 vote -
Mythic pack opening
I just opened a Dominaria united Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard
8 votes
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