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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1717 results found

  1. Bug sideboard

    The sideboard doe not show the BO3 cards, on pc in any deck building context even in traditional deck building, it's ruining the BO3 deck building experience. Has happened since the last update (outlaw of thunder junction)

    4 votes

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  2. card art

    I just purchased the black and white alternate art for Phyrexian Obliterator and when I try to add it to a deck it says I don't own it but in my collection it shows I do.

    1 vote

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  3. Roalesk, Prime Specimen as the Commander of the brawl, will prompt invalid Deck ,Deck validation failed.

    Hello

    Roalesk, Prime Specimen

    as the Commander of the brawl, will prompt invalid Deck ,Deck validation failed.

    The deck is

    Commander
    1 Roalesk, Prime Specimen (Y24) 26

    Deck
    49 Island (SIR) 282
    50 Forest (WOE) 275

    I really want to play with this commander and look forward to your help.

    Thanks.

    3 votes

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  4. Reanimate from Alchemy Thunder Junction can't be added to Alchemy decks!

    I bought several Alchemy Thunder Junction packs, which gave me Reanimate from the bonus sheet, but the deck builder won't let me include the card.

    The card is marked as illegal in Historic and Historic Brawl. Switching the deck format to Historic makes the card appear, but if I add it and switch back to Alchemy it is marked as illegal.

    1 vote

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  5. cannot use landscape art fastlands

    Can't select special landscape art fastlands in deck builder. I bought the special art for Blooming Marsh that came with Outlaws of Thunder junction, but the blooming marsh card does not display the arrow button to select other styles, it appears as though there was no other style for it. However if I toggle the craft button, the arrow shows up and my special art is displayed in the list.

    2 votes

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  6. retro artifact

    Certain Retro Artifact card styles are unusable if already purchased and some cannot be purchased at all. Ranges from uncommon to mythic (examples: Ornithopter, Soul-Guide Lantern, Ichor Wellspring, Key to the City, Mazemind Tome, Foundry Inspector, Inspiring Statuary, Scrap Trawler, Aetherflux Reservoir, Mystic Forge, Self-Assembler and Platinum Angel).

    Bug is on Mac and Android Mobile

    6 votes

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  7. Lands default to battles

    On android when using the color selection In the deck building, if you select Lands, it only shows battles, not lands. You can still find basic Lands in the rarity selection

    50 votes

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  8. Did not get the 10/05/2023 It's Magic the Gathering: Arena's Anniversary

    I logged in
    Clicked on Mail Icon
    10/05/2023 Notification about Area's Anniversary
    Clicked on "Claim"
    It said it gave me the following:

    5,000 Coins
    Kenrith, the Returned King
    Kenrith, the Returned King Special Art
    However, I never received it.

    User Name nDrago#89372

    I was using an installed Game on PC

    7 votes

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  9. MWM Cosmetic Reward Issue

    I received a cosmetic reward from this week's Mid-Week Magic event for "Wylie Duke, Atiin Hero. However, the cosmetic reward does not differ from the original card art in any way. Is this supposed to be a parallax version, or something else? I'd like an actual alternate cosmetic reward please.

    3 votes

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  10. IReceived Gems instead of a Rare card in a MKM-Pack

    I opened a MKM pack and received 20 gems instead of a Rare card, hence the fact i do not have all rares or a full playset of them.
    This is the first time this happened.
    Here are two screenshots, the cards from the opened pack, and my collection of MKM-Cards

    Playing on Mobile

    2 votes

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  11. redeemed starter kit deck empty after entering code

    I entered codes I received from buying the Starter Kit containing the 'Day of the Dragon' and 'Backup Beatdown' decks into the 'redeem code' form on the store page.

    The first code was successful but the decks did not appear in my collection.

    I waited a while and checked again to find them present but empty (see images).

    I redeemed the second code that came with the physical decks and it said that it had already been redeemed.

    I attempted to fill the decks by importing the deck list (supposing that the cards may have been added to my collection…

    6 votes

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  12. All cards when opening a pack say "First"

    Every time I open a pack every single card says "First" even if I already have them. Impossible for me to know what new cards I've received.

    7 votes

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  13. Insidious roots

    Insidious roots apparently gives haste. Tokens created tapped immediately. Also somehow opponent was able to tap other nontoken creatures immediately as well ( the green 2 drop that exiles from graveyard when tapped

    5 votes

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  14. Sideboard

    Any update when a patch will be available to fix the sideboard issue that came with Outlaws??

    4 votes

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  15. デッキ編集画面でスクロールが自動で行われる&サイドボード表示不具合

    デッキ編集画面で下スクロールが自動で行われる。カード検索時には右スクロール。マウスキーボード切っても再起動してもダメ。
    これではまともに練習が出来ないし、サイドボードが正しく表示されない、日本語訳が正しく行われてないのも含めてふざけている。これで課金させて金取るのか?あまり消費者を舐めるのもいい加減にしろ。

    4 votes

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  16. missing text on cards

    On Mac OS when I did my last update the week of January 22, 2024 all of the keyword ability text is missing from my cards. The update was over 8G which seemed high. See attached as an example.

    6 votes

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  17. two colour starter decks . the two colour starter decks are not showing in my collection

    I have not received any of the two colour starter decks. I am a returning player

    2 votes

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  18. Midweek Magic Incomplete cards were drafted in game.

    I'm trying to do the omniscience draft but when I try and make a deck it says I need to have 40 cards but I only drafted 39 cards in total and there is no way to add basic lands since it's an omniscience event. Thus I can't seem to make a legal deck and I can't seem to leave the deck building screen.

    3 votes

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  19. clicking edit deck takes very long time and cannot be edited

    steps to reproduce
    1. import the deck below.
    2. click edit for the imported deck.
    3. loading screen takes very long time(and never goes to edit screen.

    Deck
    4 Bloodthirsty Adversary (MID) 129
    4 Charming Scoundrel (WOE) 124
    2 Feldon, Ronom Excavator (BRO) 135
    4 Kumano Faces Kakkazan (NEO) 152
    3 Lightning Strike (DMU) 137
    4 Mishra's Foundry (BRO) 265
    4 Monastery Swiftspear (KTK) 118
    17 Mountain (UST) 215
    4 Play with Fire (MID) 154
    4 Slickshot Show-Off (OTJ) 146
    1 Sokenzan, Crucible of Defiance (NEO) 276
    4 Urabrask's Forge (ONE) 153
    4 Monstrous Rage (WOE) 142
    1 Mirrex (ONE)…

    1 vote

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  20. Edit deck hangs indefinitely

    When trying to edit certain decks the UI hangs with the spinning loading icon, sometimes it says waiting on server. This started after the 2024.37.10.1294.1069283 update. Any deck I play traditional ranked best of 3 is affected by this but all other deck still load normally.

    3 votes

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