MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1616 results found
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Mastery Pass March of the Machine: No ICR cards beyond level 70
I bought the mastery pass March of the Machine after I competed level 70.
Beyond level 70 (currently at 86) I got no ICR rewards. I trace my collection and my vault, no rewards this time. For another matstery in the past it worked.22 votes -
Cannot use wastes with colorless commander in brawl
Wastes are currently unable to be added to a brawl deck with a colorless commander. Says network error. Can be added fine to deck with colored commander. Able to save deck with a colorless commander with no wastes or a colored commander with wastes but cannot with colorless commander with wastes
85 votes -
46 votes
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No ICR rewards
Since the last update, the platform is not giving ICR card rewards beyond the 5th daily win
20 votes -
Game breaking exploit combination between Mycosynth Gardens and The One Ring causing PERMANENT INVULNERABILITY.
I am aware that this idea is COMPLETELY UNHEARD OF and OUTRAGEOUS. However I am about to share with you the humble opinion of a dude who has been playing MTG since Shrines of Kamigawa.
There should be NO card combos in the ranked scene of any card game that GUARANTEE PERMANENT INVULNERABILITY TO DAMAGE. This to my knowledge is unheard of, I have heard of every kind of 2 turn win/4 turn win/infinite combo deck. I understand that sometimes you just have to concede.
But at a certain point, even the staunchest defenders of Wizards of the Coast cannot…
1 vote -
starter deck dual
I've played and won a few games of the new rotation of starter deck duals but have not received the dual color deck rewards. The couple I have used are GW and GU.
22 votes -
Can’t select land to build deck
Hi there, I can’t select land or filter land and I cannot build a deck.
36 votes -
mana flood and mana *****
Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with…3 votes -
Rebalanced & Regular Card Counts Combined
After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.
For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.
Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…
234 votes -
OTC cards unable to be added to brawl decks
OTC cards missing from collection deck editor
3 votes -
Kaervek, the Punisher double copies
Was playing against opponent who had a single creature on the board which was this new Kaervek, the Punisher from OTJ.
Text says: Whenever you commit a crime, exile up to one target black card from your graveyard and copy it. You may cast the copy. If you do, you lose 2 life.
Opponent managed to copy 2 cast downs that were on the grave after committing a crime, no other permanents on the board that could duplicate the effect2 votes -
Cards Not Fully Displaying
After the latest OTJ update, most of the cards in my collection/decks are not fully displaying. I have already tried uninstalling and reinstalling Arena. I've attached my issue log and a screenshot of the issue.
3 votes -
Better colour selectors
When selecting colours, there should be the option to filter by casting cost only. At the moment, if you select green for example, you have to scroll through 2-3 pages before you actually get to green cards (rather than other colour cards with a green ability).
There should also be an excluded non selected colours to make looking at gold cards easier. Selecting something like WBG gives me every colour pair bar UR (although if this could not exclude hybrid cards, that would be great)
3 votes -
Can't progress in Jump In after making first pack selection
I can no longer progress in Jump In. I had a network error in the midst of picking my second pack a few weeks ago. Now, when I try to play Jump In again, I'm still stuck in that deck building stage. I'll get my options for my second pack and select one, but it processes for a moment, then kicks me out to the main menu. After that, if I attempt to return to Jump In, it gives me the attached image - no choices for a second pack, so the game is perpetually stuck. I can quit out…
5 votes -
Cant add land to draft or sealed deck.
I am unable to add land to my MoM sealed deck, as well as my Draft deck. The former add land button/filter now displays 'battle' cards , if any are in the card pool,instead of lands.
35 votes -
Alternate card art issue
I used 4 mythic wild cards that I spent $20 getting on the old art for Phyrexian Obliterator and then used 4,000 coins to purchase the black/white MoM alternate art without realizing that I need to have the basic MoM printing to use it on. I either want my $20 back or want to have my 4x old art Phyrexian Obliterators replaced with 4x MoM copies. It is not made clear at all how this works and this is unacceptable.
1 vote -
Starter deck is missing
Hi.
Some of starter deck is missing after last update.
Can you resotre for me?
Thank you.
39 votes -
1 vote
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Bug: Starter decks not legal in alchemy
Ever since the rebalance in january, two of the starter decks (Charging Ahead and Sylvan Wisdom) are not legal to play in alchemy.
This is because some of their cards got rebalanced, but the starter deck is still using the old versions.
You can bypass this by cloning the deck and putting in the correct versions, however its confusing for new players and for deck slot space.
3 votes -
Non standard legal cards in golden packs
I just opened 10 golden packs which I just got from buying WOE packs. When I opened them I got LTR cards, which absolutely shouldn't be there, since golden packs are only supposed to contain standard legal cards, and LTR cards are not. I would like to have my golden packs refunded and for them to only give me standard legal cards
15 votes
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