MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1204 results found
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ban sheoldred
Sheoldred is not fun to play against anymore.
please ban this rediculous creature from standart...
its just wtf...23 votes -
Phyrexia Full Art Lands now have a border -_-
Phyrexia full art lands now have a border. These once beautiful lands (that cost actual money) are now horrendously squished and ugly. Please fix.
12 votes -
Received Starter Deck without having a chance to pick one - new patch 7/19
Received Starter Deck without picking it after latest patch.
Checked my collection and found the Grave Secrets starter deck, but I had never had a chance to pick a deck.
Last Starter Deck duel I played was with the BU one (for the daily quest), so it doesn't make sense to me... thoughts?
6 votes -
Lag in Deckbuilder When Using Search
When building a deck in my sealed or draft event, I will add all my cards to my deck, expand my view, and search for "t:creature" separating my deck into creatures and spells. For a while now, when I hit enter after typing in my search, there is an 8-9 second lag before the search completes and separates my cards. Then, any change I make in this mode takes another 8-9 seconds--for example, clicking on a card to return it to my pool. This was never this way in the past and it has made a feature that was once…
6 votes -
Bug with the deck building/editing
When I was trying to rebuild a deck on my Mtga on my andriod device I noticed that when I went to click on the land icon the filter would turn on the filter for battle siege cards and no matter how many times I turned the filter off it comes on every time I clicked on the land icon.
13 votes -
Double-Faced cards can't transform!
This is for Android mobile app version 2023.27.0.1977.1010995 on Galaxy S23 Ultra.
Double faced cards flip sides are somehow just... not there? The game deck builder says "the permanent is not double-sided and can't transform". What is happening? I use quite a few double faced cards in my decks so I'm very concerned that in a match they will just be broken. Seems like even a few Battles are affected! Help??
7 votes -
Battle cards not showing the second side in the deck builder on PC
When viewing the battle cards in the deck builder on PC/Mac it only shows the first side, not the second,
5 votes -
missing land
I've reset my filters and can't find a specific land art no matter what I do? I'm simply looking for a basic land but with a different style and it's missing along with many others. The other lands in my deck are this style because I started the deck before an apparent update that broke this.
13 votes -
draft
Game was repeatedly freezing during a draft and simply wouldn't show cards. I got to pick 3 carsd total and the rest I had no choice on. Issue was on both PC and iphone, I didn't think to take a picture as I was trying to get it to work on either phone or computer.
3 votes -
Drafting client slow and disconnected me
During my draft, the process of choosing cards was very laggy, to the point that my card from two selections prior had yet to appear in my deck. The draft then froze and one minute later an error screen appeared stating "Unable to make draft pick." and the client disconnected me from the draft. During that time, it had auto selected at least three cards from Pack 2 Pick 1 and on.
2 votes -
draft
When it came time to do the draft, it froze and subsequently hit me twice. The first of which canceled the selections I had made and in the end multiple automatic selections were made, leaving a very poor draft as a result.
2 votes -
no rewards granted for mastery tree level 70
current mastery tree not givng rewards at level 70 and current 01/12/23
16 votes -
Mythic Card Mastery Rewards Give Uncommons
For the mastery pass rewards this season, I have only been getting uncommons in place of the promised Mythic Reward cards. I would like to receive the cards I paid extra for the privilege of getting better rewards for quests.
3 votes -
Battle Sieges not showing backside in
When building a deck, I can no longer see the backside of a battle siege card. That was so useful when choosing cards and now it's gone for me.
6 votes -
Sealed Deck Building Bug
After joining the March of the Machine sealed event and building my deck, I cannot add basic lands. I clicked out all of the auto suggested lands, but then after using the filter to find basic lands it only showed me battles. I searched with search bar as well.
11 votes -
Mythic pack, Rare Wildcard
I bought a mythic pack for MOM, and receive a Rare wildcard. That's what is called in the conman business 'a rip-off'AndroidPaid for a mythic pack, got a Rare wildcard instead of a mythic card/wildcardI expected a mythic cardScreenshot added
6 votes -
Mastery Pass not awarding ICRs after level 70.
I am at level 73 now but haven't received any ICR rewards post level 70. Please address this issue as soon as possible.
6 votes -
crafting
I am missing cards after crafting. I used wildcards and my number of wildcards has gone down but the cards are missing
2 votes -
Starter decks not in collection
Won multiple games now with multiple starter decks, none of which have been added to my collection. I was going to buy the mastery pack as I’m a brand new player but I don’t want to spend my money if the app doesn’t work. Let alone all the time I’ve wasted playing multiple times with decks and not got them. Really disappointing.
5 votes -
Cards from Pack opened earlier today are not available, I believe it was a 2020 core pack
How do I recover the cards?
1 vote
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