MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1616 results found
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Account hacked?
Hello. Something strange has happened to my account. Two days ago one of my decks disappeared from my deck list. I checked my ganeplay history and the games I played with this deck since 1st of July are not listed. But the strangest thing is that yesterday I realised that some of my wildcards have also disappeared. I had about 180-190 rare wildcards and now I only have 163. Has my account been hacked? Thanks.
2 votes -
deck editor failure
when in the deck builder, no matter what i do, it only shows the first cards in my collection in the snandard order.
i can click my deck and scroll through it, but i can't do the same with the collection.
i cannot add cards to any deck.
attached are the log file and an image of the bug
no matter which filters i apply or what deck open it shows the same screen of cards.update: i restarted the game and the bug is gone
1 vote -
Missing copy of card & no cards highlighted - Renewal Egg rewards and Boosters from WOE
Steps of the bug :
_As WOE is released I can open the renewal Egg and get several gold cards. Among those cards I get a "Decadent Dragon".
_As the MWM "WOE constructed" starts I decide to get some boosters to increase my pool of cards in that edition. I buy 10 Boosters and get a Golden pack.
_In the second booster pack I get a "Decadent Dragon" which is not written as first as I already got that a copy of that card in the renewal egg.
_I go into my collection to visualize the pool of cards I…
1 vote -
mis cartas
mis cartas de sobre desaparecen y no las tengo en ningún lado ya me a pasado con al menos 7 cartas de diferentes sobres. esto solo me a pasado tas la actualización de la tierras de eldraine y me a quitado cartas de todo tipo desde legendarias hasta comunes.
las e buscado al ver que la primera carta desapareció pero no aparece en ninguna busqueda
1 vote -
Mastery Pass not giving correct rewards
Mastery Rewards not being given correctly. I meet Level 49 and was not given the mastery level creature that was supposed to be. Mastery Reward not in Collection and Mastery Reward not given.
2 votes -
Elspeth Resplendent
My graphic of Elspeth Resplendent art is not sufficiently.
This is black only graphic!!1 vote -
Card rext scrolling for rusko in build a deck
When viewing Rusko time clock card in deck builder in standard format changed from alchemy, if you try to scroll the text down to read rest of card for midnight clock, it won't scroll. On an android
1 vote -
sumisso do baú
após a atualização recente, meu baú de progresso com meus emblemas para construção de decks simplesmente sumiu. e voltou o progresso para 27.9% mas eu tinha coringas a ser resgatado e sumiram da minha conta. já havia aberto outro chamado, ficaram de enviar para o setor responsável mas até agora não tive nenhuma resposta da wizard.
1 vote -
Problem with deck creation
Unable to save new deck. "Network Error. Deck Creation failed. Please try again later.:
8 votes -
Basic Lands Gone
All basic lands skins besides the current set are now inaccessible to me. Wondering if this has happened to anyone else. I had a lot of cool designs as evidenced by my older decks, but anything new does not have access.
5 votes -
構築時に土地を検索できない
土地のソートがバトルのソートに変更されており、土地のソートができません。
デッキの構築時に土地が検索できないため、基本土地のスタイルを変更することができません。
特殊土地の検索も不便です。
あなた達のせいで楽しくプレイ出来ない上に、シールドに挑戦することもできません。
シールド参加費を補償してください。4 votes -
enchanting tales drop rates
I have opened approximately 20-30 Wilds of Eldraine boosters on Arena since the set was released and so far I've only pulled 1 rare/mythic rare Enchanting Tales card. All other packs have had uncommon Enchanting Tales cards. Is this a bug or is this the new drop rate for Enchanting Tales cards? I believe the drop rates for Multiverse Legends and Retro Artifacts was closer to 1 in 3 or 1 in 4.
1 vote -
Opening Packs get the message Dismiss Cards and everything is lost
I was oopening 9 packs of the new collection WOE (Wilds of eldraine). After opening them only a button with DISMISS CARDS appear and everything was lost.
I retested again with a new vbrand purchased pack and the same ocurred. Every card lost.
Can you help me? Can i get my cards back?
Please find attached a screenshot from the last purchase
Thanks in advance1 vote -
art style not recieved
Didn't get the art style for As Fortold
1 vote -
Can't Select the Nyx Lands as my favorite lands
So apparently today they finally gave us the option to select a land printing as our favorite one. SADLY I can't select the Nyx Lands, even though I have them in my collection. Like wow Wotc this new feature totally works.
6 votes -
Can't favourite Theros Beyond Death holo lands
I can't favourite the lands below in the deck builder:
1 Plains (THB) 250
1 Island (THB) 251
1 Swamp (THB) 252
1 Mountain (THB) 253
1 Forest (THB) 2545 votes -
Error in Deck Import
To Reproduce the bug:
1) Create a deck with cards before 2018 as it is describe in Rule and FAQs\How do I import a deck into MTG ARENA ?
2) Copy the string
3) Press the import button
I have an error message which says cards don t exist.
However : https://gatherer.wizards.com/Pages/Card/Details.aspx?multiverseid=394550
And in the description in MTG Arena, it says that we can import every card after 2013, and DTK and FRG was release in 2015.
I work on PC.3 votes -
Wildcard usage
I am on mobile i uploaded a deck and when i went to craft the deck it used most of my wildcards to make the deck but i didnt actually craft them so now im just down 6 rares 4 mythics and some uncommons / commons also tried killing the app and reuploading the deck but nothing worked
3 votes -
Wastes Missing From Basic Lands
there's a problem with the card "Wastes". Despite being a basic land, it doesn't show up when we select the filter for basic lands. Also, when I was making a deck, I can't even find Wastes by searching the name, it is as if they don't exist.
3 votes -
Bug: A few pioneer-legal cards available in Historic but not Explorer (and not explicitly banned)
I reported this bug a few days ago but it was mistakenly merged into an invalid bug report - https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/46712506-explorer-banned-cards
In that thread, the person mistakenly claims that cards such as Elvish Archdruid and Craterhoof Behemoth ought to be legal in Explorer. Those are not legal in Pioneer, hence his bug report is, "Not a Defect". In my case, though, I have identified cards that are ACTUALLY LEGAL IN PIONEER according to Gatherer, but not available in Explorer:
Vengeant Vampire
Soul of the Harvest
Angler Turtle
Rampaging BrontodonPlease do not merge this into unrelated topics - thanks.
1 vote
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