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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1618 results found

  1. bot戦でアルケミーの調整カードをプレイできない

    bot戦でアルケミー調整カードがある場合bot戦を始めることを出来ません。
    bot戦のデッキ構築画面からデッキを編集することは出来ますがその際に調整版カードではなくスタンダード版のカードしか入れることができません。
    対応お願いします。

    5 votes

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  2. Missing cards

    I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.

    Some of those cards are:
    Time Warp
    Tendrils of Agony
    Weather the…

    25 votes

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  3. missing cards from collection

    for the past 2-3 months i've played to build a decent collection so i can make some decks.
    Some cards are dissapearing from my collection, even when i have used it.
    cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.

    So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.

    i've noticed that if the cards arent put in a saved deck... some of them just dissapear.

    how can i leave the game…

    135 votes

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  4. Missing cards in starter deck

    Finished the quest to get Selesnya Conclave deck today and none of the cards were added in my collection.

    The deck is completely empty, appart from the basic lands.

    I had none of the cards before and none of the cards were added after getting the deck: every number to the left of the cards are red.

    86 votes

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  5. ZERO REWARD BALANCE PATCH 2.0

    Whenever yall update and ban cards, we end up getting cards for compensation, but this is the second time I've had to come on here and be like "you gave me a 5th copy of all of these spells" again. I couldn't even SEE what cards were banned because the "New" cards blocked the entire UI.

    How about we stop changing the format, nerfing old cards and making even stronger alternatives, just to nerf them and start the process over? Maybe work on balancing? I've been taking screen shots of white in this new alchemy format and it's complete bs.…

    3 votes

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  6. サリアが検索できない can't search Thalia!

    サリアが検索できない can't search Thalia!

    デッキ作成の際に、添付のようにサリアを所持しているのに、サリアが出てこない。

    なぜ?
    幸いあらかじめ組み込んでいたデッキがあり、それを複製して、ほかのカードを入れ替えればデッキを組むことはできるがこれはあまりに面倒でクレージーだ!

    一刻も早く治してくれ!

    2 votes

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  7. aquired cards from packs not showing up in my collection

    I have cards not showing up in my collection that I aquired from opening packs. My most recent is Doom Blade.

    19 votes

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  8. Deck Quest Not Awarding

    Deck Quest Not Awarding

    I finished the Deck Quest and the Daily Quest together (play X amount of Black Spells). When I completed I the awards I got was only for the Daily Quest. I did not receive the new deck I was supposed to unlock.

    22 votes

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  9. デイリーセール購入のカードがデッキのライブラリーに反映されておりません。

    デイリーセールにて購入したデミリッチがデッキのライブラリーに反映されておりません。

    2 votes

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  10. stupid deck

    alucard. this ******* meatbag came in with a joke of a deck at like 300 cards. and this dumb as **** rng in this game gave him a winning hand. lol how stupid. **** this ****.

    3 votes

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  11. Zilortha + Godzilla skin

    Would very much like to get my Zilortha and the godzilla skin i had back its gone from my collection and since you cant even craft godzilla skins it really ****** me off.

    played with it while Ikora was legal in Standard and i know for a fact i have at least one copy of everycard in Ikorna because i loved that set.

    2 votes

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  12. Midnight hunt basic land card styles

    Hello,
    i missed the card style of basic lands from the set midnight hunt.
    Is it possible to bring them to daily deals?
    So i can add them to my collection.

    2 votes

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  13. BUG

    Hi,
    I don't know if call it a bug but since the start of the new expansion Kamigawa: Neon Dynasty I opened around 100 boosters and I've founded only 2 mythic rare cards. I already asked the support service if is possible to see the statistic regarding the mythic rare opening in boosters, but they bounced me here. According to the main site, the rate of opening a mythic rare in Kamigawa: Neon Dynasty should be 1:8.
    Is anyone experiencing the same?

    2 votes

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  14. mastery rewards not received

    i should have got a mythic wildcard at level 85 and 90 but havent received either

    3 votes

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  15. Historic Tournament Match - Direct Challenge Deleting the Bo3 cards of the SIdeboard

    A friend and I were playing Historic Tournament DCs and the client deleted the part of the sideboard that was marked as Bo3 in the Builder. They did not appear at sideboarding in the match and they were deleted afterwards from the decks in the builder. We tested this several times, and it always happened; however this didn't happen in regular direct challenge, just in tournament mode.

    18 votes

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  16. Deckbuilding: Can't select basic land as default like favorite sleeve

    The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
    When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.

    What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as…

    86 votes

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  17. Can you tell me what mythic card did i got in level 5 neon mastery

    Can you please tell me what mythic card i got in my level 5 neon mastery reward as i didnt get the pop up as usual?
    Regards
    André Nunes

    2 votes

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  18. Teferi Time raveler

    I just played vs Teferi, Time raveler in historic even though he's ban

    4 votes

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  19. Can’t complete color challenge

    Unable to select deck, recently downloaded update. I hadn’t played in a while and had left off on black vs blue color challenge. It will not allow me to select a deck to play. I looked up the cards that should be in the cold blooded killers deck for that match and recreated it, but still couldn’t select it for the match in spite of having completed the previous ones.

    5 votes

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  20. Missing card

    Crazy I just got those card and it’s missing . Who knows how many other card has disappear from my collection.

    5 votes

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