MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1625 results found
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Can't preview card styles for backsides
I believe this is a bug since we used to be able to do this.
Previewing a card style of a double sided card in deck builder only shows the front side. And it has the text "This permanent is not double-faced and cannot transform".
2 votes -
Problema en la tienda con Estilo de carta comprado
Hola, he comprado en la tienda el estilo de carta de Polizona Sospechosa y el de la Intrusa del Cementerio, pero sólo me aparece en mi colección el de la Intrusa. El otro no me ha aparecido y en la tienda me figura que lo tengo comprado.
1 vote -
pack
I have bough 4 LOTR packs just a minute ago, opened them, saw the cards but never got any of them on my available cards.
1 vote -
Samwise->Ratadrabic->meathook loop
My opponent used ratadrabic of urborg's token creation to create an infinite loop upon summoning samwise the stoutheart, with a samwise token on the field, using the ring temptation to make the token legendary then destroying it under the duplicate legendary rule: endlessly triggering meathook massacre and killing me in one turn
3 votes -
Reprieve not available in deck building (standard).
Reprieve does not show up when filtering in deck building, I own many copies of the card but cannot add to constructed decks. Had a previous issue with ioK and you all were able to swiftly resolve. Thanks Again!
1 vote -
Card Style
Purchased the new card style for Overgrown Farmland. Its not showing up as an option in the deck builder.
2 votes -
Account hacked?
Hello. Something strange has happened to my account. Two days ago one of my decks disappeared from my deck list. I checked my ganeplay history and the games I played with this deck since 1st of July are not listed. But the strangest thing is that yesterday I realised that some of my wildcards have also disappeared. I had about 180-190 rare wildcards and now I only have 163. Has my account been hacked? Thanks.
2 votes -
Endless loop Scurry Oak & Rosie Cotton of South Lane
Endless loop Scurry Oak & Rosie Cotton of South Lane
4 votes -
Your tutorial red deck ******* sucks.
You should delete it and come up with something better.
1 vote -
Faltan 2 cartas miticas del Senyor de los anillos
He comprado supuestamente todas las cartas míticas ya que me salen gemas en su lugar cuando compro sobres miticos, pero resulta que me faltan 2 cartas míticas y no quieren salir (Sauron, el ojo sin parpados / Aragorn y Arwen, desposados)
1 vote -
카드 팩 입수하는 과정에서
제가 어제 분명 기계 군단의 행진 팩에서 속삭이는 자, 시올드레드를 뽑았는데 덱쪽으로 가니 안 들어와있더라구요.
이거 잘못된거 아닌가요?
새 카드다라고 신나했는데 사라져서 실망이 너무 크더라구요.
이런건 어떻게 해결이 안 되나요?1 vote -
Lost a Wildcard while trying to redeem
I tried to redeem a Meathook Massacre using a mythic wildcard, it appeared to be successful and allowed me to do it in the deck builder but after I redeemed my wildcard I did not have a Meathook Massacre despite the wildcard being consumed
1 vote -
Slow deck editing
Deck editing has gotten very slow since the update. When trying to remove a card from a deck it takes 9 -12 seconds to remove. This happens on all 3 of my household’s windows computers. It does not happen on my IPhone.
2 votes -
Rebalanced cards deselected alt arts in decks
When you updated some cards eg Queza with their rebalanced versions, if they were in a deck, they lost any alt art selections that were in place with them.
Expected: do not change peoples alt art selections inside their decks.
2 votes -
Importing Deck Error
Importing Deck Error
"Now for Wrath, Now for Ruin!" is said to be a invalid line in the input string
1 vote -
Cosmetic Jinnie Fay
Why doesn't Jinnie Fay, Jetmir's second have cosmetic cat/dog tokens. I paid the 1000 gems for it
1 vote -
Favorite Cards
Just being able to select certain cards as favorites, then go find them in a space marked for favorites. The best way would probably be just adding a button to the top of the deck builder by the color/land buttons, then make it like a star or something, and similarly having a small star button on the cards themselves.
2 votes -
Multifaced Cards not showing other Side in Deck Editor
I'm playing Arena on a Mac Book Air, running Ventura 13.3.1(a). When I'm building decks, some Battles and Double faced cards will not show their other side (see attached image)
Edit: Issue persists July 10, 2023.
Come on Wizards, at least send me generic message saying you're looking into it. This is ridiculous.
1 vote -
Battle Preview doesn't show proper "Transform Into" if there is a card skin applied to the battle.
Battle Preview doesn't show proper "Transform Into" if there is a card skin applied to the battle.
Check the difference between the 2 images, a battle with a skin and one without.2 votes -
Can't import deck with Fear, Fire, Foes!
When I try to import a deck list containing Fear, Fire, Foes! it fails with the message "Deck import failed with the following message: The input string contains an invalid line: 2 Fear, Fire, Foes! (LTR) 125". This happens both when I use an external deck list or a valid list exported by the client (attached). Enclosed is the log file in the unlikely event that is relevant.
7 votes
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