MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1632 results found
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88 Rares in LTR Collection.
There is an error in the Lord of the Rings collection databases, it states that there are 88 rare cards in the collection, when in reality there are 80. In this way, it is impossible to complete 100% of the collection, since that there would always be 8 cards missing.
I hope they correct the error as soon as possible.
2 votes -
No ICR rewards
Since the last update, the platform is not giving ICR card rewards beyond the 5th daily win
20 votes -
Not unlocking starter deck
I have won more than 3 games with charging ahead starter deck on starter deck mode and it isn’t unlocking the deck to play in ranked mode. It isn’t easy to do when I seem to be playing against loaded decks and no prize of getting the deck is very frustrating.
10 votes -
Wild Card Crafting System
I had an idea for making the most out of the cards you earn and the rarities tied to those cards. I understand the idea of using wild cards to make more cards, but what about vice-versa? By scrapping unwanted or banned cards from your collection in order to get more wild cards, though it could be seen as broken, it would circumvent the overflow of unused cards in a players collection and make deckbuilding more flexible. its just a thought to make the game a little more breezy.
2 votes -
The new July starter decks and their cards are not getting added to deck list and collection
The newly added starter decks not getting added to account.
Recreate problem: play and get a win with each new dual colour deck.
One deck was added and the others were not. I tested on a second account and nothing at all was added there.I can't provide files, playing via GFN.
11 votes -
bad deal
i took bad deal out of my deck, yet it still shows up in game play. When match is over I go check my deck and card is not in it. This is a glitch.
1 vote -
dreadful as the storm card style issue.
on my client this card style is really bugged/buggy. i won it from the current standard midweek madness event third win prize. it shows up with an errorish looking picture. in the collection the card itself shows up as the card style for a different card and shows the error cards style when hovering over it. when right clicking it it shows up as the normal card unstyled and the error card styled(not the wrong card)
1 vote -
cards not being awarded
Give us the steps to reproduce the bug: Daily reward cards are not being awarded to me today (7/19/2023)Note which platform you’re using (PC, Steam, Mac, Android, or iOS) PCEnter the actual results you’re experiencing When a card should be awarded by winning in daily games, I am receiving no cards.Enter the expected results of the feature I should e winning these cards as normal.Add any relevant screenshots/videos N/AIf you found a workaround, please add workaround steps. N/A
2 votes -
Starter decks missing, post July 18th 2023 update?
Unable to play/see 2 colors starter decks except for "Grave secrets" in "Alchemy play" mode. They show up in "Starter deck duel" mode though.
7 votes -
Elvish Mariners disappeared from collection
Elvish Mariners appeared in collection after Master level 35 with Mastery Pass. Now they no longer appear in collection after level 36.
1 vote -
Import Deck Failure
Annex Sentry is part of Arena no?
Can we maybe have a change where is skips “invalid” cards and goes onto the next and gives a “report” of lines that were “invalid” after the fact?
It would importing decks easier.2 votes -
Missing dual-color starter decks
I am missing all of my dual color decks except red/white after the update 7/19/23.
11 votes -
Received Starter Deck without having a chance to pick one - new patch 7/19
Received Starter Deck without picking it after latest patch.
Checked my collection and found the Grave Secrets starter deck, but I had never had a chance to pick a deck.
Last Starter Deck duel I played was with the BU one (for the daily quest), so it doesn't make sense to me... thoughts?
6 votes -
Deck non reçu après plusieurs victoire (deck starte bi-color)
Bonjour,
Alors voilà, étant débutant je suis à l'étape ou je dois battre dans adversaires avec les 10 decks bi colors qu'Arena nous fournis, il est noté qu'après chaque victoire d'au moins un d'entre eux, vous gagner le deck dans votre collection perso mais j'ai constaté qu'après 2 victoires avec le même deck (charge) je n'ai pas gagné le deck ! est-ce normal ou le problème vient de moi ?
Merci pour vos réponses
PS : Je tiens à préciser que ma compagne qui a commencé en même temps que moi à jouer a Magic, à exactement le même problème.
2 votes -
Individual card rewards
No longer getting individual card rewards with victories since the update.
9 votes -
starter deck dual
I've played and won a few games of the new rotation of starter deck duals but have not received the dual color deck rewards. The couple I have used are GW and GU.
23 votes -
Missing Starter Decks
I created my account July 16, 2023 to play on my Windows PC.
The starter decks in photo1 and photo2 are the deck I got access to upon completing the start quests.
After updating the game on July 18, 2023, the decks available to play in the Starter Deck Duels changed from the previous in photo1 and photo2 to the ones shown in photo_3.
Current Version: 2023.28.0.4634.1015823
The issue is that the new decks, in addition to the cards in them (exception: duplicate cards from previous decks/packs and High-Flying Valor Starter Deck), are not in my…
12 votes -
ICRs not being assigned after update
After the latest update (18.07.23), individual card rewards for completing dailies are not being assigned anymore, at least on mobile on Android. Experience and gold are handed out fine.
39 votes -
Didn't receive card skin for Murderous Rider
Yesterday I bought the 3000 gold murderous rider skin and the system collected my gold but today I played a deck using him and noticed that I don't have the card skin...Now if I go over to craft the card skin it shows that I have not done that yet...
1 vote -
Gold packs include banned cards
When opening the gold packs you can still get banned cards, these also don't get reimbursed with a wildcard (As they usually do when the card gets banned and you have them in your collection).
2 votes
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