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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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1702 results found

  1. Scurry oak timer

    My “idea” i that scurry oak life gain combo should NOT activate my “Resolve”AT ALL the idea that I am playing a game of mechanics and not cards is ludicrous I am no longer having fun with this game.. I skip all fun surveys because between this and ALL the other infinite combos this game has now I just don’t have fun game to game. I would rather have a turn 1 teferi, hero game or turn 2 ugin, spirit than ever see one of these games load up on my broken tablet where I just punched it again playing…

    9 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  2. Theros starfield lands not available to select for preferred printings

    The five starfield lands printed in theros beyond death are the only lands in my entire collection that can't be marked as my preferred printings which is deeply annoying because they ARE my preferred printings

    9 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  3. Wrong reward opening a Mythic pack

    I just opened a The Brothers War Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard.

    9 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  4. Ixalan launch date is wrong

    The Ixalan launch date on the set collection screen is wrong. It should be Septemer 29, 2017.

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  5. Can't use colorless legendary creatures or Planeswalkers to by your commander in Historic Brawl

    Can't use colorless legendary creatures or Planeswalkers to by your commander in Historic Brawl

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  6. [Historic Brawl] Unable to save deck with colorless commander

    1.       Give us the steps to reproduce the bug
    Import the deck listed below.
    Set the format to Historic Brawl.
    Set any colorless commander.
    Attempt to save, receive network error

    2.       Note which platform you’re using (PC, Mac, Android, or iOS)
    Mac

    3.       Enter the actual results you’re experiencing
    Deck refuses to save

    4.       Enter the expected results of the feature
    Deck saves and is playable

    Deck
    1 Forsaken Monument (ZNR) 244
    1 Crawling Barrens (ZNR) 262
    1 Bonders' Enclave (IKO) 245
    1 Karn's Bastion (WAR) 248
    1 Zhalfirin Void (DAR) 249
    1 Radiant Fountain (M21) 248
    1 Sunscorched Desert (AKR) 331
    1 Gingerbrute…

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  7. Card not in collection

    I have two Cosmos elixers in my collection. When i try to build a alchemy deck it says the deck is invalid becase it contains cards not in my collection. There is no option to "craft" the missing card. When i remove one of the cosmos elixers, it does not give me the error.

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  8. Can't edit color challenge deck

    To reproduce...

    1. Go to the Color Challenge
    2. Select any of the five colors
    3. Mouse over the deck box in the lower-right and then click to edit

    Platform: PC

    Expected behavior: be shown a list of cards that can be added to the color challenge deck

    Actual behavior: Almost all cards in the decklist appear red, indicating that they aren't in my collection. Swapping any of the cards in the deck out for any of the cards in my collection results in an Invalid Deck error since "This deck contains cards not legal in this format."

    I'm confused because when I…

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  9. Purachse from daily deals not added to collection

    I purchased Garruk, Wrath of the Wilds from daily deals. Its not in my collection and gold is gone. Thank you very much.

    9 votes

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    5 comments  ·  Deck Building / Collection  ·  Admin →
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  10. Unable to Select Cards From Pack During Draft

    I was recently drafting Neon Dynasty and encountered an error I have not observed before. While drafting pack 2 pick 2, I found that although I had been passed a pack, there were no cards from which I could make a selection. I tried clicking on the table to see where the packs were, however the draft table would not display. I could still open the adjust options menu and change my draft display, however the error selecting a card remained. I quit the application and reopen the program to see that I now had 6 packs waiting for me…

    9 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  11. Gems when not all rares collected

    I received gems instead of a Rare/Mythic when I had collected all the cards from that set, knowing there is still one I want - hence why I'm buying that set - and because the second pack I I opened gave me another rare. It clearly says on the gem card that I would have had to have collected all the rares and mythics.

    This is not my screen shot, but it shows the same thing for the gem card.

    https://i.redd.it/p1l2lb06lkh81.png

    I want my rare/mythic please.

    9 votes

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    5 comments  ·  Deck Building / Collection  ·  Admin →
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  12. Missing cards

    I am missing cards from my collection. Half of my decks are saying they are missing cards.

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  13. Got 20 gems instead of a rare

    I opened a Kal pack and I received 20 gems instead of a rare. I don’t have the entire Kal rare collection.

    9 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  14. A player had unlimited turns by using two cards, grinning ignus and birgi, god of storytelling.

    My opponent just kept on return and casting without limits in 1 turn! What the ****. Poor game balance, this is a bug. Because they had unlimited turns, they were able to kill me. So stupid, who thought a card combo like that would be fair.

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  15. Card styles don't work

    I'm using iOS and purchased card styles of "Ruin Crab", "Hypnotic Sprite" and "Brazen Borrower" at 4/30/21. But they don't apply at playing, only apply at deck building.

    9 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  16. No gems were given for opening duplicate rares

    I recently opened packs where 20 gems were offered for duplicate rares, but my gem counter didn't go up with each pack opened.

    9 votes

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    1 comment  ·  Deck Building / Collection  ·  Admin →
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  17. bug deckbuilder

    The bug is that even tho my deck is set up as a traditional Strandard Game, I'm stuck with the Bo1 6 cards sideborad. I can add card to my sideborad but they don't show on the Hus, I can't remove them or make any changes. Drop you the pics. Thanks for fixing

    8 votes

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    0 comments  ·  Deck Building / Collection  ·  Admin →
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  18. Starter decks incomplete

    Playing arena since 2020
    when i get the renewal egg i lost the starter decks( not all)
    i get only one new: Scrapyard sacrifice and i dont have the enough cards for craft the missing decks

    8 votes

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  19. Lag in Deckbuilder When Using Search

    When building a deck in my sealed or draft event, I will add all my cards to my deck, expand my view, and search for "t:creature" separating my deck into creatures and spells. For a while now, when I hit enter after typing in my search, there is an 8-9 second lag before the search completes and separates my cards. Then, any change I make in this mode takes another 8-9 seconds--for example, clicking on a card to return it to my pool. This was never this way in the past and it has made a feature that was once…

    8 votes

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    2 comments  ·  Deck Building / Collection  ·  Admin →
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  20. DECK BUILDER LANDS

    Where are the Lands. WTF ARE THE LANDS???

    8 votes

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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues