MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1645 results found
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Opened pack gave 20 gem reward instead or rare/mythic
Opened a KHM pack and received 20 gems even while I had numerous missing rares/mythics in this set
13 votes -
Alchemy cards in historic brawl
- I made a deck in standard brawl, containing alchemy cards. After changing my deck type to historic brawl, the standard versions of alchemy cards persist but arent legal now. I can add the legal versions to the deck, but i cannot interact with the non-legal ones. 2.I am on PC
- Im not able to delete, move or interact at all with the standard versions of alchemy cards after changing deck type from standard brawl to historic brawl
- expected result: i should be able to interact with these cards even though they arent legal in the format.
- -
- If you found…
13 votes -
Card missing from collection
Give us the steps to reproduce the bug:
Open packs.
Notice the cards that you get.
They don't appear in my collection.
I am missing an Orvar, the All-Form. I noticed that Koma, Cosmos Serpent didn't appear in my collection at first. I waited a couple of days and it appeared. However, this is not the case with Orvar. I wonder what other cards I am missing.Could you please give my account some wild cards to account for the missing card(s)?
I will NOT continue to pay money for virtual cards that disappear.Note which platform you’re using:
Android.…13 votes -
Koi Pet (Digital Origami Fish)
Folded Koi pet (fish) is missing from my game.....
It is literally my favorite pet and after paying $50 in arena for it it means a lot to me. I do but don't care about money. I would love me pet back.12 votes -
Bug: Every card from booster packs labeled as 'first'
Steps to reproduce: Open a booster pack from anywhere (store, rewards, prerelease code).
Platform: Windows, Android
Actual result: All cards are labeled as 'first,' regardless of whether you own them or not.
Expected results: Only new cards should be labeled as 'first'
Workarounds: None
12 votes -
Missing Starter Decks
I created my account July 16, 2023 to play on my Windows PC.
The starter decks in photo1 and photo2 are the deck I got access to upon completing the start quests.
After updating the game on July 18, 2023, the decks available to play in the Starter Deck Duels changed from the previous in photo1 and photo2 to the ones shown in photo_3.
Current Version: 2023.28.0.4634.1015823
The issue is that the new decks, in addition to the cards in them (exception: duplicate cards from previous decks/packs and High-Flying Valor Starter Deck), are not in my…
12 votes -
Japanese decklist cannot be imported when the language setting is Japanese
Steps to reproduce:
- Set the language to Japanese.
- Export the deck.
- Import the clipboard decklist.
- An error is displayed.
Platform: Windows 10 Home 22H2
12 votes -
Phyrexia Full Art Lands now have a border -_-
Phyrexia full art lands now have a border. These once beautiful lands (that cost actual money) are now horrendously squished and ugly. Please fix.
12 votes -
wastes invalid in historic brawl
Historic brawl decks with wastes in them are being declared invalid. This must be a bug as the waste is not clearly marked as the invalid card in the deckbuilder, but removing the waste makes the deck valid again. Tested with multiple decks: brawl decks with colored commanders are declared invalid when a wastes is added. This contradicts the official commander ruling on wastes.
12 votes -
Didn't receive mythic mastery level 64 reward
Didn't receive mythic mastery level 64 reward. Checked collection after and nothing was there as receiving the reward.
12 votes -
Wrong pet showing
If I choose the Peaceful Pup pet for a deck (using the deck editing tool, since Pup is not my Default Pet) the game will actually show Hunter's Hound instead of what I chose.
12 votes -
Akoum Elemental Pet
PC. When assigning pets to my deck, Akoum Elemental Pet won't appear in-game and will be replaced with an Ondu Elemental Pet. This happened when assigning the Akoum Elemental Pet to my Bruenor Battlehammer Historic Brawl deck using the Nahiri sleeves depicting her charging with arm blades. In deck editing, this appears as assigned, but is being replaced in-game. This does not reassign Akoum Elemental in deck editing, only in-game.
12 votes -
Land draw in sealed is just scripted.
In the 50% of the time you draw wrong land that makes you die doing nothing. 16 lands, 8 per color, you draw 6 of the same color, this happen 50% of my games, this is not fair and you die doing nothing because most of the time you keep drawing other color cards. The game is scripted, just assassinate you to make you pay more for gems. FIx this or i'm gonna uninstall, this is a scam, non way is just misfortune, probability is a different thing.
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12 votes -
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Wildcard Redeem failure
Wildcard Redeem Error. Wildcards are redeeming in deck creation in spite of the fact that an error message appeared saying "wildcard redemption failed: unable to contact server" or "Wildcard redemption failed: could not redeem wildcard." I just burned through maybe 2-3x the wildcards i meant to; i would love for that to be undone.
12 votes -
Sideboard only showing 4/15 cards when in deckbuilding
I am trying to modify my sideboard for my timeless Bo3 with the new set just dropping. My sideboard states that it has 15 cards in it, but only my companion and 3 additional cards show. I have not modified anything. I am able to add cards, but then it says that I am over the 15 card limit.
11 votes -
Call a surprise witness cardstyle not given
Call A Surprise Witness style not awarded from MKM Story Festival
I was not properly awarded the alternate card style for Call A Surprise Witness from the MKM story decks festival, despite the reward being listed as given out just for entering the festival.
11 votes -
The new July starter decks and their cards are not getting added to deck list and collection
The newly added starter decks not getting added to account.
Recreate problem: play and get a win with each new dual colour deck.
One deck was added and the others were not. I tested on a second account and nothing at all was added there.I can't provide files, playing via GFN.
11 votes -
Missing dual-color starter decks
I am missing all of my dual color decks except red/white after the update 7/19/23.
11 votes -
Sealed Deck Building Bug
After joining the March of the Machine sealed event and building my deck, I cannot add basic lands. I clicked out all of the auto suggested lands, but then after using the filter to find basic lands it only showed me battles. I searched with search bar as well.
11 votes -
Advanced Filters Not Working for Explorer
Advanced Filters Not Working for Explorer format.
With Explorer format selected, only Standard sets are visible in the Advanced Filters screen. PC. Noticed on 9 July.
To reproduce:
start new deck, enter Advanced Filters and select Explorer.
Workaround:
One can still browse cards by selecting Historic format. Older cards can be added to Explorer decks by typing in the name of the card in the text filter, if one already knows the card name. It may be useful to reference external websites that show Explorer-legal cards in order to study what cards are legal in Explorer.11 votes
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