MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1789 results found
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M19 Special Duress / Card preventing set completion of M19.
Can the M19 Special Duress become craftable or can it be removed from the set collection. Duress has been reproduced in 7 sets of MTG Arena. Simply this should not be preventing set completion of M19.
2 votes -
Reward cards not showing up
Bug:
Mastery pass reward cards don't always display. After completing the Mastery Pass in brothers war, I don't see what reward cards I receive after level 80. I go to view my collection but if I have already looked at my collection in this session, the new cards do not show up.Suggestion:
Please add some type of filter where I can select to view new cards in my Collection. If there was an option to show new cards by X number of hours/days/weeks, that would be very helpful. Or an option in my Collection to sort by newest to…4 votes -
Coringas utilizados e cards não adquiridos e cards faltando
Ontem eu adquiri alguns cards utilizando os coringas, os coringas foram descontados mas os cards nao estão no meu inventário (print de alguns dos cards, não de todos).
Na semana passada houveram cards que simplismente sumiram do meu inventario.
Eu jogo no PC e no celular. As cartas ontem foram adquiridas atraves do aplicativo do celular.1 vote -
Uncommon card rewards after 80lvl
Good day! Mastery pass levels above 80 are not yielding the Uncommon card rewards. Please fix.
18 votes -
Received 20 Gem Reward instead of Rare/Mythic, Clearly do not have all rares in Kaldheim
Bought a pack of Kaldheim and received a 20 Gem Reward instead of Rare/Mythic. I do not have all rares in Kaldheim.
Furthermore, this problem appears to exist all over this forum with no official responses. This bug report system is not seeming effective, my search produced 1600 results, I "voted" and commented on some but I'm not sifting through that many bug reports to find the one with the most votes. I don't know how you expect this system to be functional and useful as it is unless it's just a place for pacifying complaints that you will never…
1 vote -
Zilortha
With the 'set completion' feature added, I noticed I was missing multiple cards from Ikoria.
The cards I was missing were "Godzilla, King of the Monsters" and "Zilortha, Strength Incarnate"
These are the same card. I used one mythic wildcard to get a zilortha, but did not receive a godzilla.
With Alchemy re balances, you give one of each card. How can the same card in the same set not have the same treatment?
1 vote -
Remove Historic Cards From Brothers War Digital Packs
Don't foist your historic cards on my when I purchase packs from your Brothers War Set. I am not interested in the historic format, and digital cards in a format I have no interest in have no value to me. It is frustrating and a disincentive to purchase packs on MTGA.
With physical packs I can understand as those cards still have a value and can be sold/traded. However in the digital format, there is no inherent value to the cards if I am not interested in the format. It is frustrating, and off putting that I invest my money…1 vote -
Not receiving gems for rares/mythic rares
It looks like I have not been receiving gems for the gem rare/mythic rares when they are displayed in packs opened.
3 votes -
Not getting new quest for deck
So for 5 days now the deck quest has said it will have a new one tomorrow. It doesn’t have a countdown timer. Your support forum sucks *** just let us send a ticket for this.
2 votes -
New Deck Quest Stuck
My New Deck Available tomorrow quest is stuck and I can’t earn the new decks
7 votes -
Decathalon 10 even is not allowing brothers war cards
I can not submit a deck for dec 10 with brothers war cards
5 votes -
Decathlon 10 - On the edge
I used a bunch of wildcards for the Decathlon 10 event on the Edge event for BRO, and they're showing as not legal.
Not sure what to do? It states that BRO, DMU and SNC are the only sets legal for the event.
4 votes -
1 vote
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no rewards granted for mastery tree level 70
current mastery tree not givng rewards at level 70 and current 01/12/23
16 votes -
nicol bolas
some days ago I bought "Nicol Bolas, Dragon-god" (a store offer), but is not appearing in my collection.
2 votes -
配布デッキが手に入らない
クエスト報酬で手に入るスターターデッキの一つがクリアしてもいないのにクリア扱いになり手に入れることができなかった
2 votes -
Viashino Pyromancer Card Style
I put in the StarterStyles code and it states I have redeemed the code but I do not have the Viashino Pyromancer card styles. I am trying to figure out how I can that style when I have already redeemed the code.
1 vote -
no rare
From the decathlon event I got a theros beyond death pack which had the gem card instead of the rare, despite the fact that I do not have over half of the theros beyond death rares.
1 vote -
I don't receive mythic card reward from mastery
I have never received any of my mythic rare cards from mastery at whatever level I am suppose to receive them. I noticed the last time so I made sure to watch out on this level up where I was suppose to receive it what do I do to fix this ? I paid for this reward and can't receive it
4 votes -
Error con la activación de una carta
hay un error con la carta "Guardián dorado", se supone que se transforma al morir después de activarse su efecto el mismo turno, sin embargo la transformación no se activa sin importar como muera el guardián dorado
1 vote
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