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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1788 results found

  1. Wrong reward opening a Mythic pack

    I just opened a The Brothers War Mythic pack and instead of receiving a mythic card I received a rare wildcard as my top prize, not a mythic card or even a mythic wildcard.

    9 votes

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  2. Bug Spinning Blue Disc/MTGA.EXE not responding

    Bug Spinning Blue Disc/MTGA.EXE not responding window when searching for a card in the Deckbuilder

    1 vote

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  3. I can't build a "Karn, Living Legacy" Brawl deck

    Every time I try to submit a Brawl deck with the card "Karn, Living Legacy" as the commander, I get an error, and can't submit the deck. I replaced the commander of the deck with another legendary creature, changed nothing, and the deck saved properly. After going back to the deck to edit it, and trying to replace the commander with Karn (changing nothing else), I once again got an error.

    Please fix this so that I can make a brawl deck with Karn, Living Legacy as the commander

    1 vote

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  4. MWM All access

    Unable to create decks with unowned cards for all access event.

    2 votes

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  5. Trying to add a decklist but numerous cards can not be added

    I am trying to add a Wort, Boggart Auntie Commander deck but am having an issue that numorous cards are not found in the Arena database, like Wort, Boggart Auntie.

    1 vote

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  6. surge

    Surge engine does not appear under options for deckbuilding when selecting Jakob Hauken, Inspector as one's commander in Brawl format (surge engine is a colorless artifact with blue ability costs).

    1 vote

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  7. Mastery pass sans wildcards.

    Bought mastery pass at around lvl 25. I purchased mainly for the mythic wildcards. Ironically, I did not receive any. Just today I hit lvl 27 with a big red wildcard in the queue and nope, no wildcard. Please help. Either with the wildcards or a refund. Much love and appreciation.

    2 votes

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  8. 1 vote

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  9. bug

    12月27日にログインしたところアカウントのデータが消えていました。どうしたらよろしいでしょうか?

    1 vote

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  10. Historic packs bugged?

    I think there is a bug with packs again. I won a historic event and it gave me 3 packs (thermos beyond death, core set 2020, and ravinaca alliegence) I do not have a complete collection of rares for any of these sets yet I was given 20 gems for all 3 packs. I know there was a recent issue with supplicant protection on the most recent set and think there may be a similar issue with historic packs. Please look into it and please advise what you can do for me as the 20gems is not the value I…

    1 vote

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  11. Mythic Booster

    First, I like the concept of mythic boosters a lot, it's a great way to acquire remaining cards of a mostly collected set. But imho there is some room for improvement...

    • Expand it to all sets

    There a still plenty of sets without mythic packs. Mostly older sets and some of them are really mythic-heavy like the both remastered sets, but also new stuff like Alchemy expansions you drop every set. I don't see any good reason why these sets shouldn't have mythic packs available as well.

    • Remove the opportunity to get a rare wildcard in mythic packs.

    Most players…

    4 votes

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  12. Unable to save deck when using Ugin the Ineffable as my commander in Historic Brawl

    Unable to save deck after updating cards when using Ugin the Ineffable as my commander in Historic Brawl.
    If I use a different commander or format the deck saves just fine.
    This is not Ugin the Spirit Dragon, I know it is banned in Historic Brawl.

    Please describe steps for me to get my deck with updates saved using my current list and Ugin the Ineffable as my commander.

    1 vote

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  13. karn living legacy brawl deck

    i try to make a brawl deck with karn living legacy in commander but i don't know why the deck don't update when i use finish, but i can make deck with a commander with a color and i just have this issu with a corlorless commander.
    please help me .

    3 votes

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  14. Within the last 24 hrs, I've received atleast 6 cards, i have 4 of, instead of getting wildcards. Should i wait to open more booster packs?

    Shouldn't packes be given wildcards instead of a 5th copy? Shouldn't prizes do the same, they haven't today, got another 5th card prize aswell.
    Shouldn't the picks in draft be given as wildcards aswell, instead of, oh well, there goes another 5th copy

    1 vote

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  15. Error Game - They don't give me the tutorial decks

    Game is not saving new decks.

    When you click in complete, nothing happens.

    1 vote

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  16. sideboard display issues

    This is how my sideboard looks after game one in Best of 3. Next to impossible to work with. Occurring repeatedly.

    2 votes

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  17. 6 votes

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  18. Ixalan launch date is wrong

    The Ixalan launch date on the set collection screen is wrong. It should be Septemer 29, 2017.

    9 votes

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  19. Ulamog error

    Ulamog network error, Everytime is try to make Ulamog, ceaseless hunger the commander for my historic brawl deck i get a network error

    4 votes

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  20. Goblin charlbercher

    Can anyone explain it how this unfair card can be so easily played and win ?
    Reading the info of the card it’s impossible that two times over two I get 50 damages in a row both times…
    It say look at ur deck until u find a land …it’s a bug ?

    1 vote

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